Responsible for order intake and management of customer’s web based, email, EDI or faxed POs from receipt to invoicing. Provides professional and timely responses to incoming requests related to order status updates, service requests/requirements, pricing inquiries, documentation needs, and invoicing. Serves as a solution provider delivering prompt attention to customers, supplying resolution to existing challenges, and offering alternative solutions.
WorkOS is seeking an experienced security engineer to join our team, responsible for defining and coordinating security efforts across the company. The role is both strategic and tactical, requiring influence over long-term strategy while delivering key contributions during our next phase of growth. Successful candidates will stay updated on cloud product security and authentication and work across teams to ensure products are secure by design.
The Product Support Specialist is responsible for providing first-touch support to enterprise customers and end-users via phone, email and ticket submissions through helpdesk software. This role involves troubleshooting technical issues, guiding customers, and maintaining documentation, collaborating with teams to ensure timely and effective support, and becoming an expert on BenchPrep’s product suite.