Remote Operations management Jobs • B2B

Lead the Driver Contact Center and Support Operations, working with internal teams and outsourced vendors. Evolve support capabilities, act as a key Voice of the Customer, sharing driver sentiment to improve offerings and overall customer experience. Your contact center expertise will be critical in shaping our engagement strategy for drivers.

We are seeking a strategic, data-driven, and systems-oriented Director of Commercial Operations to architect and lead our commercial operations as we scale Foodsmart’s high-growth, B2B2C healthcare business. This is a foundational role with a unique opportunity to build the core infrastructure that supports our end-to-end commercial lifecycle. This Director will play a central role in shaping the systems, workflows, and analytics that power our go-to-market engine.