Remote Operations management Jobs · Medical Billing

• Lead Billing Support through change management and operating rigor.
• Turn billing data into performance stories for leadership.
• Diagnose root causes and build scalable workflows in a fast-paced startup.

Rula is a mental healthcare company dedicated to treating the whole person and ending the stigma around mental health. They are a remote-first organization with a diverse team focused on making mental healthcare work for everyone.

• Coordinate patient billing, document management, and inbound support queries with accuracy and HIPAA compliance.
• Liaise with care operations and finance teams to resolve billing discrepancies and maintain patient records.
• Serve as first point of contact for patient queries, triaging clinical issues and maintaining resolution logs.

Sphere Health is a physician-led telehealth platform focused on patient experience and operational excellence. It operates in a pre-launch phase with a small, purpose-driven team aiming to transform how patients experience care.

• Drive collaboration and coordination with business functions to resolve escalated patient needs.
• Manage a team that entails issuing tickets, responding to tickets, and escalating ticket issues.
• Lead operational programs, projects, and initiatives that drive the sustaining business forward through patient resolution.

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions.