This is a remote, intermediate-level position where you will be responsible for the deployment and installation of our technology and hardware across the country, and handling customer support tickets and calls. You will be serving a key role ensuring that projects are completed on time and that our customers are successful with Mashgin. Excellent technical ability, communication skills, and problem solving are critical to this role.
Seeking a highly motivated and technically skilled Implementation Engineer responsible for the successful deployment, integration, and configuration of our solutions for clients. You will collaborate with cross-functional teams, including sales, product development, and account management to act as the technical point of contact and ensure our customers have a seamless experience from initial setup through to full implementation.
Lead building automation efforts for existing data center Building Automation Systems, leading a team of automation specialists to troubleshoot, calibrate and maintain all aspects of building automation systems across all North America Campuses. Working closely with Operations management to establish priorities, resolve technical problems, and maintain standardized documentation. The role involves project planning, implementation, and ensuring high-quality service to operations and customers.
As a Field Service Support Engineer 1 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility. Your primary focus will be to ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations. This role demands expertise in electro-mechanical systems.
Serve Tanium's customers as hands-on-keyboard experts for both remote and on-site engagements in a team-based environment with Solution Engineers, fellow ESE's, Customer Success Managers, and Sales Account Managers. Operate and maintain the Tanium platform and it's modules to achieve customer-specific outcomes and provide technical support for federal government customers in Canberra.
Perform troubleshooting and proactive maintenance tasks on server equipment located within the data center. Collaborate with suppliers, vendors, data center personnel, and customers to address hardware-related issues and ensure efficient resolution. Maintain accurate documentation of hardware configurations, changes, and issue resolutions. Contribute to the development and implementation of hardware maintenance processes and best practices.
The Remote Support Engineers are part of the Regional Remote Support organization. They are responsible for remotely resolving technical issues for our customers and, when necessary, identifying required parts and determining whether it is appropriate to dispatch a Field Service Engineer for onsite repair. Providing fast and effective remote solutions ensures high-quality customer experience and maximizes the productivity of our customers' presses.
The Application Engineer is an integral part of our sales team, providing technical assistance and support to both internal and external customers. The Application Engineer will support McWane Plant & Industrial's technical leadership initiative by providing application and specification support, reviewing specifications and drawing packages, and providing technical quotations in support of our customer growth strategy.