Remote Systems engineering Jobs · Troubleshooting

Lead onsite deployment of collaborative robotic systems. Partner cross-functionally to ensure sites are set up for success. Provide customers with technical expertise and solutions.

Prepare technical solutions for new server and network hardware installations, upgrades, and related infrastructure changes. Create and update technical documentation, including Low-Level Designs (LLD), typical solution designs, and hardware reference materials, based on High-Level Design (HLD) guidelines. Provide consultative support to project managers, operations teams, field engineers, and other technical specialists.

Prepare technical solutions for new server and network hardware installations, upgrades, and related infrastructure changes. Create and update technical documentation, including Low-Level Designs (LLD), typical solution designs, and hardware reference materials, based on High-Level Design (HLD) guidelines. Provide consultative support to project managers, operations teams, field engineers, and other technical specialists.

As a Field Service Support Engineer 2 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility. Your primary focus will be to ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.

As a Solutions Engineer at Primer, you'll be a trusted technical advisor to forward-thinking companies, empowering them to build smarter and faster on Primer’s platform. You will translate needs into scalable solutions, guide technical strategy, and ensure integrations are rock-solid. This role needs someone with a curious mind who thrives at the intersection of technology and impact.

As an Implementation Engineer, you will bring Tonkean solutions to life, building and configuring workflows based on designs, connect systems, leverage APIs, webhooks, and integrations to connect systems and automate workflows end-to-end. This role requires strong troubleshooting, creative problem-solving, and a passion for building scalable automation and custom applications.

This position will primarily be responsible for working with our Critical Account Program customers, facilitating software engineering needs for defects, remote and/or fly and fix support. You must be able to effectively deal with high pressure situations and manage frustrated customers. In addition, you will also work with our premium services portfolio customers facilitating a first-class customer experience.