Perform remote client standards and alignment reviews to ensure compliance with company standards.
Maintain and update client standards templates as technology or client environments change.
Develop and maintain technical knowledge of assigned clients' environments and infrastructure.
Intelligent Technical Solutions is an IT services company that provides managed IT support and solutions. The company emphasizes continuous learning, client relationships, and technical excellence, fostering a culture of improvement and teamwork.
Administer and maintain Microsoft Windows Server environments, including physical, virtual, cloud, and on-premises infrastructure, while ensuring high availability and security.
Monitor system health, server performance, and application availability using enterprise tools like Dynatrace and Splunk, and proactively resolve issues.
Support integration across enterprise applications, cloud platforms, and mainframe systems, and collaborate with VA leadership, cybersecurity teams, and third-party vendors.
Planned Systems International (PSI) is an Enterprise IT services company that designs, builds, secures, and operates cutting-edge software solutions for Federal Government organizations. As a federal contractor with a focus on mission-critical systems, PSI fosters a culture of collaboration, security, and operational excellence.
Provides multi-faceted support to clients in an IT Service Desk capacity, handling issues via phone, email, web portal, and chat.
Diagnoses and resolves technical issues with desktop hardware, operating systems, and software using authorized tools.
Strives for first call resolution and rapid response to outages, collaborating with team and customers.
NWN is a leading AI-powered technology solutions provider for North America's public and private organizations. The company has a high-performance team of over 1,000 experts and a customer-obsessed culture, earning a 75 Customer Net Promoter Score and recognition as a 'Best Place to Work'.
Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.
We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.
Install, configure, and maintain computer networks, hardware, software, and applications.
Provide technical support to end users via telephone and troubleshoot hardware, software, and network issues.
Document incidents and resolutions within the ticketing system while managing multiple support requests.
Barnes & Noble Education is a leading solutions provider for the education industry, committed to driving affordability, accessibility, and achievement at academic institutions nationwide. The company fosters a culture of inclusion and diversity, with a focus on supporting employees' physical, mental, and financial well-being.
Lead, coach, and develop a global team of Customer Engineers, driving performance and culture.
Act as primary escalation point for complex customer issues, providing technical guidance and resolution.
Partner with Sales and cross-functional teams to support pre-sales enablement and customer onboarding.
The job is listed on behalf of a partner company, which manages all applications and next steps. The partner is a fast-growing SaaS environment focused on IT automation and software deployment serving thousands of enterprise IT teams.
Deliver remote IT support to clients, resolving technical issues via phone and remote tools.
Perform proactive maintenance tasks such as patch management, disk space cleanup, and vulnerability remediation.
Handle a mix of reactive support and proactive work to ensure system stability and security.
We are a dynamic and growing managed IT service provider that delivers proactive and reactive IT support to clients. Our team-oriented culture emphasizes reliability, customer service, and continuous improvement.
Provide technical support across Windows, macOS, and Linux environments.
Install, configure, and maintain workstations, software, and IT equipment.
Manage and prioritize technical requests through ticketing systems such as Jira.
The company is a partner organization seeking a System Administrator to support its global workforce. It offers a fully remote work environment with a collaborative and respectful international team culture.
Monitors and maintains IT infrastructure to ensure high availability and performance.
Diagnoses and resolves complex hardware, software, and network issues.
Plans and executes system upgrades, patches, and security measures to protect data.
US Anesthesia Partners is a healthcare organization that provides anesthesia services across the United States. The company employs a large team and fosters a collaborative culture focused on patient care.
Provide remote technical support for hardware, software, and connectivity issues.
Troubleshoot Microsoft 365, Active Directory, and Windows operating system problems.
Document support activities and escalate complex incidents to appropriate teams.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. As a partner for this role, they manage applications and next steps for a small, collaborative remote workforce.
Lead enterprise systems and network administration for the USMEPCOM ENLIST program, ensuring secure and reliable operations.
Serve as the contractor's service owner for enterprise infrastructure, managing servers, databases, virtualization, and cloud environments.
Direct the Outage Response Team and coordinate incident response, disaster recovery, and continuity of operations.
Computer World Services provides IT solutions and support for government and enterprise clients, focusing on secure, reliable, and mission-ready operations. As a contractor for the U.S. Department of Defense, they emphasize technical excellence and compliance with federal standards.
Provide initial analysis and triage for incoming customer calls, monitoring alerts, and tickets with clear communication.
Document resolutions and proactively update customers and team members on technical issues.
Collaborate with Level 2 support and vendors to improve capabilities and processes.
Flexential is a data center and cloud infrastructure provider that delivers responsive incident response and support for customer environments. The company emphasizes a fast-paced, team-oriented culture focused on continuous improvement and growth.