Source Job

Global

  • Act as first responder for security alerts and triage severity.
  • Own customer security tickets including account recovery and MFA reset.
  • Maintain runbooks and improve escalation processes, communicating clearly across teams.

Security Operations Customer Support Scripting

20 jobs similar to Security Operations Engineer

Jobs ranked by similarity.

Global

  • Own abuse detection and signal triage, monitoring signals and triaging cases end-to-end.
  • Lead incident response and remediation for active abuse incidents, coordinating with platform teams.
  • Build detection logic and automation to reduce manual toil and improve response speed.

Supabase is the Postgres development platform, providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. The company has 280+ team members across 55+ countries, operates fully remote with an async-first culture, and is open-source-first.

US Unlimited PTO 13w maternity 12w paternity

  • Lead Flock's Security Incident Response Team (PSIRT) as the single point of accountability for all externally-reported and internally-discovered vulnerabilities.
  • Own the CNA, CVD program, and drive fixes across Hardware, Firmware, SRE, Mobile, ML, Legal, and more.
  • Set SLAs, metrics, playbooks, and public security advisories, reducing risk for devices and customers.

Flock builds technology that reduces crime and protects privacy, partnering with cities, businesses, schools, and neighborhoods. With over $1B in funding and an $8.3B valuation, they are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact.

  • Build, operate, and maintain core security infrastructure to protect enterprise systems.
  • Collaborate with engineering, IT, and security teams to implement security tools and policies.
  • Mentor team members and drive automated alerting and response capabilities.

Samsara is the pioneer of the Connected Operations Cloud, a platform that helps organizations harness IoT data to improve safety, efficiency, and sustainability of physical operations. As a recently public company with thousands of employees, Samsara fosters a culture of ownership, collaboration, and growth, aiming to digitally transform industries that represent over 40% of global GDP.

United States

  • Lead the team responsible for detecting, investigating, responding to, and learning from security events
  • Manage and coach a team of engineers while remaining close to technical work such as detection design, alert tuning, and incident response
  • Manage relationships with security operations vendors and work closely with Security, Engineering, IT, and Compliance to protect patient and provider data

Rula is a remote-first company dedicated to making mental healthcare work for everyone. We believe mental health is as important as physical health and aim to create a world where it is embraced as an integral part of well-being.

  • Manage security and IT service desk tickets, access controls, and user provisioning.
  • Administer Atlassian cloud products, endpoint protection, and SOC/SIEM alerts.
  • Document processes, support compliance, and maintain security best practices.

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. The company is headquartered in Santa Barbara, California, and operates as a fully remote team with a collaborative culture.

US Unlimited PTO 16w maternity 16w paternity

  • Act as the main cybersecurity partner to Customer Support and Integrity teams, establishing the dedicated security function and building vision, strategy, and execution.
  • Lead technical direction, design security controls, and operationalize solutions to reduce risk for support agents and tooling across global teams.
  • Drive alignment, build measurable metrics, and perform security testing to proactively manage security risks at scale.

DoorDash is a technology and logistics company that enables door-to-door delivery, connecting consumers, merchants, and Dashers. They are a large, rapidly growing company committed to supporting employee happiness and health with comprehensive benefits and perks.

Europe

  • Join the security team to build world-class security into products, focusing on operations, monitoring, and incident response.
  • Proactively improve security across codebase, product, cloud, and customer deployments.
  • Work as a generalist covering all facets of security, from application testing to threat modeling.

Sourcegraph builds the world's most powerful code intelligence platform, helping developers and agents navigate complex codebases. They are a globally distributed team backed by a16z, Sequoia, and Redpoint, with a culture of high agency and direct communication.

Global

  • Administer Okta, Iru MDM, and Slack to manage identity, endpoints, and SaaS operations day-to-day.
  • Automate joiner-mover-leaver workflows and endpoint compliance to close security gaps proactively.
  • Document processes, write runbooks, and collaborate with security engineering for SOC 2 and ISO 27001 audits.

Supabase is an open source Firebase alternative that provides developers with a Postgres database, authentication, APIs, edge functions, and real-time subscriptions. We are a globally distributed team of 280+ members across 55+ countries, born-remote and open-source-first.

Global

  • Lead the Security Operations Team to protect global IT infrastructure, ensuring system confidentiality, integrity, and availability.
  • Oversee incident response, vulnerability management, and continuous security posture improvements across the organization.
  • Collaborate with IT, Engineering, and Compliance teams to embed security into every layer of the business.

Unit4 is a cloud ERP company redefining enterprise resource planning for mid-market people-centric organizations. With over 40 years of heritage, it fosters a people-first culture with a high-performance team and a focus on employee empowerment.

Global Unlimited PTO 16w maternity 16w paternity

  • Own the operational excellence and infrastructure strategy for Remote Build's platform, ensuring reliability, performance, and security.
  • Lead incident response, build observability systems, and drive continuous improvement in system reliability.
  • Embed security into infrastructure, optimize costs, and automate operational toil to scale efficiently.

Remote solves modern organizations' biggest challenge of navigating global employment compliantly. With a fully distributed team across 6 continents, the company fosters a future-focused culture with core values of innovation and async work.

US Unlimited PTO

  • Design and build security automation and orchestration workflows using platforms like Tines, Torq, or Cortex XSOAR.
  • Integrate security and IT systems via REST APIs, webhooks, and JSON, and write custom Python scripts for automation.
  • Decompose manual security processes into reliable automated workflows, including error handling and conditional logic.

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. The company has grown to over 1,200 employees and serves more than 6,200 customers, with a culture focused on collaboration and mentorship.

US Unlimited PTO

  • Operate & maintain security platforms (vulnerability management, CAASM, CNAPP).
  • Monitor security findings and support remediation workflows.
  • Develop scripts and automation to improve security workflows.

GuidePoint Security provides trusted cybersecurity expertise, solutions, and services. They help organizations make better decisions and minimize risk with a three-tiered, holistic approach to security. GuidePoint has over 1,200 employees and serves more than 6,200 customers.

United States

  • Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
  • Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
  • Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.

Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.

US

  • Develop and nurture relationships across the territory to influence preference for Illumio’s solutions.
  • Effectively present solutions via live presentations and remote webinars and assist with trade shows, expos, and symposiums.
  • Uncover the customer’s desired business outcomes and orient all activities in the sales process to these outcomes.

Illumio is a leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. The company is recognized as a Leader in the Forrester Wave for Microsegmentation and has a high-performing, agile Sales team focused on growth and excellence.

$89,585–$130,014/yr
Europe

  • Own complex post-sale technical relationships, guiding onboarding through adoption and renewal.
  • Lead technical implementation, including integrations, configuration, and security reviews.
  • Partner with Customer Success Managers to proactively identify risks and drive expansion opportunities.

1Password is building the foundation for a safe, productive digital future. We ensure every identity is authentic, every application sign-in is secure, and every device is trusted. We are a fast-paced, dynamic environment, with over 180,000 businesses trusting our products.

Netherlands 6w PTO

  • Design, implement, and manage privileged access controls including Privileged Identity Management (PIM) and just-in-time (JIT) access.
  • Lead access review and certification processes, ensuring remediation actions are completed and access remains aligned with least-privilege principles.
  • Manage the lifecycle of service accounts, machine identities, secrets, API keys, and credentials, including rotation, monitoring, and decommissioning.

This position is listed on behalf of a partner company, who manages all applications and next steps. The partner is looking for an Identity & PAM Security Engineer based in Netherlands. The role sits at the core of enterprise security, focusing on how identities are governed, accessed, and protected across critical systems and infrastructure.

Europe

  • Build and operate secure agent runtimes with sandboxing, runtime isolation, and RBAC.
  • Design and maintain integration surfaces with MCP-style adapters and gateways across marketplace teams.
  • Implement observability and cost control including traces, telemetry, and cost-per-workflow.

Zartis is a global AI transformation and technology consulting partner that designs, builds, and scales technology solutions for ambitious organizations. With engineering hubs across EMEA and LATAM and long-term partnerships in financial services, healthcare, and energy, they foster an inclusive culture based on trust and innovation.

Global

  • Design, build, and improve automated evidence collection and SOAR playbooks to increase incident investigation speed and consistency.
  • Integrate SIEM, EDR, IAM, and other platforms to enable unified response actions and stronger analyst context.
  • Develop scripts and tooling supporting triage, containment, forensic collection, and operational response workflows.

NBCUniversal is a leading media and entertainment company that creates and distributes world-class content across film, television, and streaming, and operates global theme parks. A subsidiary of Comcast Corporation, it champions an inclusive culture and strives to attract and develop a talented workforce.

US

  • Lead a team designing, delivering, and operating enterprise cyber services across NBCU's infrastructure.
  • Drive secure-by-design engineering and operational excellence for network, endpoint, cloud, and SIEM security.
  • Partner with stakeholders to reduce risk while enabling innovation and speed.

NBCUniversal is a leading media and entertainment company that creates and distributes content across film, television, and streaming. As a subsidiary of Comcast Corporation, the company operates a diverse portfolio of brands and has a global workforce committed to inclusive culture and community impact.

$140,000–$175,000/yr
US 2w PTO

  • Lead security strategy across infrastructure, cloud systems, and enterprise applications.
  • Drive SOC 2, ISO 27001, and ISO 42001 readiness/certifications.
  • Own vulnerability management, threat monitoring, and incident response workflows.

SaaS Talent is a recruiting company, and a hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. They've worked with 100+ companies and helped them achieve their goals.