Establish and maintain contact with assigned oncology members via phone, text, email, and video calls.
Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits.
Obtain and use clinical information to develop individualized member and clinician-centered care plans that complement oncologist guidance/plan of care.
Renalogic is dedicated to helping clients manage the human and financial costs of chronic kidney disease. They hire people who are humble, hungry, and smart, and their 96% client retention suggests they’re on the right path.
Independently coordinates assigned study activities in accordance with study protocols, SOPs, and applicable regulatory requirements.
Screens potential research participants for eligibility, documents inclusion/exclusion determinations, and escalates complex eligibility questions as needed.
Manages scheduling and execution of virtual and home-based study visits, assessments, and follow-up activities with minimal supervision.
Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
Perform monthly CCM touchpoints for assigned patient panels.
Evaluate changes in condition using licensed clinical judgment.
Escalate urgent issues based on defined triage pathways.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. They are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.
Triage patient care needs over the phone, providing medical advice, and coordinating with healthcare providers to address urgent concerns.
Use motivational interviewing and active listening skills to understand patient needs and effectively communicate to identify/resolve issues.
Implement strategies to prevent hospital re-admissions, including patient education, follow up telephonic touchpoints, and care coordination.
VitalCaring is a leading provider of home health and hospice services. Founded in 2021, it has over 65 locations across the country and is committed to fostering a culture of support, growth, and excellence for its team.
Provides disease-specific management and symptom monitoring for oncology patients undergoing treatment.
Collaborates with oncologists and clinic staff to manage and coordinate patient care in a remote work environment.
Documents assessments and interventions in real-time within the electronic medical record system.
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. As a fast-growing national network, it offers a collaborative career with flexible work options and promotes from within.
Engage with patients and healthcare providers via phone and virtually.
Serve as a clinical resource for therapy adherence, addressing inquiries related to medication and side effects.
Act as a liaison between healthcare professionals and patients, navigating therapy access challenges.
EVERSANA provides commercialization services to the life sciences industry with a global team of more than 7,000 employees. They serve over 650 clients, ranging from innovative biotech start-ups to established pharmaceutical companies, to bring therapies to market and support patients.
Manages a defined patient panel with accountability for quality, cost and outcomes.
Obtains patient history, performs physical exam, orders and interprets diagnostic tests and formulates a plan for individual patient short-term and longitudinal needs.
Serves patients and performs patient visits in multiple care settings a including patient home, telehealth visits or dialysis clinics/partner MD space (where applicable).
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. They are composed of passionate Strivers who care deeply about making an impact and show up for one another as One Team.
Conduct thorough reviews of medical records to support program eligibility determinations.
Apply established clinical criteria and program-specific guidelines to evaluate medical necessity and eligibility determinations.
Accurately abstract and document relevant clinical findings, diagnoses, procedures, and treatment history from the medical record.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources.
Educate patients and families on CKD management and modality choices.
Coordinate services with interdisciplinary team (social worker, dietitian, pharmacist).
Review medical records and update REACH EMR.
REACH Kidney Care, a division of Dialysis Clinic, Inc., is a kidney health management program designed to benefit patients along the continuum of kidney disease through health education, self-management, behavior change counseling, coordination of care with other providers, and patient navigation services.
Conduct targeted patient outreach to close care gaps and ensure timely care transitions.
Deliver high-touch engagement for high-risk patients to prevent readmissions through follow-up.
Collaborate with Practices to support interventions such as Transitional Care Management.
Aledade empowers independent primary care practices, helping them deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Remotely triage after hours calls 5pm to 8:30am during the week and full days on Saturdays and Sundays
Responsible for after hour admissions and triaging clinical concerns after business hours
Problem solve and maintain emergencies by coordinating all clinical issues with the on-call manager
BAYADA Home Health Care is a leading home health care company that believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. As a mission-driven nonprofit, BAYADA is celebrating 50 years offering compassion, excellence, and reliability.
Considered as the primary point of contact for the investigative site, provides contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.
Conducts site evaluation, site training, routine, and site closure monitoring activities under supervision, in compliance to the protocol and monitoring plans and accordance with applicable regulations, Good Clinical Practices (GCPs).
Customize site engagement strategy for assigned study (ies) under supervision. Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. They strive to have a remarkable impact on people's lives across several key therapeutic areas. For more information about AbbVie, please visit them at www.abbvie.com.
Support the Senior Manager of Quality of Life and Care Delivery in coordinating day-to-day activities for National Cancer Institute [NCI] Community Oncology Research Program (NCORP) projects.
Support protocol development, site communication and education, and initial set-up, study maintenance, and conduct of COG’s Cancer Care Delivery Research (CCDR) trials.
Collaborate with scientific committees and the NCORP research base to ensure successful conduct of research.
COG Research Foundation, LLC is a California 501(c)(3) entity founded in 2024 that serves as the federal grantee organization for the Children's Oncology Group (COG). The COG unites over 12,000 experts in childhood cancer at more than 220 leading children’s hospitals across multiple countries.
Serve as the first line of support for residents and facility staff after-hours, providing direction and medical care over the phone.
Use Curana’s telephonic platform to take and place calls, coordinating care between facilities, hospitals, and clinics.
Deliver high-quality, cost-effective care to patients—addressing acute, chronic, and behavioral health needs in collaboration with physicians and specialty providers.
Curana Health is dedicated to radically improving the health, happiness, and dignity of older adults. They are a national leader in value-based care, serving 200,000+ seniors in 1,500+ communities across 32 states with a team of more than 1,000 clinicians.
Coordinate day-to-day clinical trial operations remotely, ensuring compliance with study protocols and regulatory guidelines.
Support and facilitate remote patient visits, including scheduling, documentation, and follow-up.
Maintain accurate and timely data entry in EDC and CTMS systems and manage query resolution.
UniTriTeam is a global leader providing operational, administrative, and technology support to clinical research sites. They take pride in their mission to help advance medicine and make a real impact in healthcare, fostering a collaborative and supportive work environment.
Provide real-time phone support for field nurses during patient visits.
Help troubleshoot common issues related to equipment, medication handling, documentation, and pharmacy protocols.
Support nurse adherence to therapy standards and pharmacy protocols.
Float is a full-stack platform for Specialty Pharma home infusion, aiming to make healthcare safer, easier, and more efficient. They connect nurses with patients for home medication visits and have facilitated over 82,000 patient visits, scaling their platform and operations.
Assesses symptoms via telephone to identify acuity and appropriately disposition caller/patient using best-practice updated protocols.
Documents call criteria in eMR within a timely manner, promoting second-level triage and virtual care visits when appropriate.
Provides health information to customers via UnityPoint Health’s approved resources, maintaining strict confidentiality.
UnityPoint Health is committed to its team members and has been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare. With a collective goal to champion a culture of belonging where everyone feels valued and respected, they honor the ways people are unique and embrace what brings us together.
Receive and assess phone calls from hospice patients and families to coordinate needed care and schedule home visits.
Manage patients' pain and symptoms according to physicians' orders, updating care plans and medication lists as needed.
Collaborate with the transdisciplinary team and the patient's Attending Physician to facilitate communication and care delivery.
By The Bay Health is a non-profit healthcare provider established in 1975 that set the standard for hospice in the US, offering a spectrum of home-based services including Skilled Home Health Care, Palliative Care, and Hospice Care. It employs a team approach to care, focusing on practical, social, emotional, and spiritual aspects for patients and families.
Responsible for obtaining complete/accurate demographic information and medical history.
Introducing Residential Home Health to the patient/caregiver and explaining the scope of our services.
Attending discharge planning meetings as requested and working with the facility team to provide a safe discharge home.
Residential Home Health and Hospice is a dynamic, growing, and innovative healthcare company that invests time and resources to foster employee success and patient satisfaction. Every employee is valued, respected, and encouraged to grow.