Provide bilingual (English/French) customer service via calls, chats, and emails for a pharmaceutical client.
Triage medical information inquiries and document adverse events or product quality complaints in the CRM.
Maintain compliance and quality standards while supporting patients, healthcare professionals, and internal stakeholders.
Alphanumeric is hiring a bilingual customer care specialist to support one of the biggest pharmaceutical companies in the world. The company delivers high-volume, personalized customer service in a fast-paced and innovative environment with a strong focus on quality, compliance, and empathy.
Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.
Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.
Translate clinical research, regulatory, pharmacovigilance, and medical device documents from English to Estonian.
Perform machine translation post-editing (MTPE) and copy editing to ensure accuracy, tone, and consistency.
Work within CAT tools (XTM/Phrase) and Microsoft Word Track Changes to meet strict turnaround times.
Welo Life Sciences is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations in regulated global markets. It delivers ISO-certified translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, and commercialization.
Translate clinical research, regulatory, and pharmacovigilance documents from English to Spanish (US).
Perform machine translation post-editing (MTPE) and copy editing to ensure accuracy, tone, and consistency.
Work within CAT tools (XTM/Phrase) and meet strict, non-extendable turnaround times.
Welo Life Sciences is a specialized language and technology partner for pharmaceutical, CRO, and medical device organizations, delivering regulator-ready translation and localization solutions. Operating under the Welo Global brand, it is supported by seven ISO certifications and provides secure, audit-ready services to global life sciences clients.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Conduct clinical intakes by phone and refer clients to appropriate resources.
Ensure adherence to departmental protocols, best practices, and customer requirements.
Maintain complete case documentation and collaborate with internal teams.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, serving clients for over 40 years. Their solutions reach over 160 million lives in 200 countries, and 40% of Fortune 500 companies choose them.
Translate clinical research, regulatory, and pharmacovigilance documents from English to Polish.
Perform machine translation post-editing and copy editing for accuracy, tone, and consistency.
Work within XTM/Phrase and Microsoft Word Track Changes to meet strict turnaround times.
Welo Life Sciences is a specialized language and technology partner for pharmaceutical, CRO, and medical device organizations in regulated global markets. The company delivers ISO-certified translation and localization solutions with a secure, audit-ready framework and seven ISO certifications.
Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions following detailed guidelines.
Participate in training, calibration sessions, and quality reviews while meeting productivity expectations.
TELUS Digital AI is a global AI community that provides data annotation, evaluation, and localization services to improve AI models for major brands. It consists of over 1 million freelance contributors from diverse backgrounds and emphasizes flexibility, inclusion, and quality.
Translate medical device and in vitro diagnostics documentation from English (US) into Latvian.
Perform copy edit and review translated content to ensure accuracy, terminology consistency, and compliance with quality standards.
Work within memoQ 12.5 or higher, meet deadlines, and maintain high-quality standards across assigned tasks.
Welo Life Sciences is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations in regulated global markets. With seven ISO certifications and extensive experience supporting global product development, we deliver secure, audit-ready translation and localization solutions.
Conduct and report all types of onsite monitoring visits, including CRF review and source document verification.
Manage site communication and serve as the point of contact for in-house support services and vendors.
Support regulatory document preparation and participate in feasibility research for clinical studies.
We are a global CRO founded in 1995, working on the frontline of medical science to bring new medicines to patients. We bring together over 3000 dedicated professionals in a culture that cares for staff, clients, partners, and quality.
Coordinate patient reimbursement cases and navigate public/private insurance systems.
Manage documentation, assess funding eligibility, and coordinate pharmacy arrangements.
Communicate compassionately with patients and healthcare professionals to secure treatment coverage.
A partner company provides pharmaceutical reimbursement support, helping patients access specialized treatments for rare diseases. It fosters a collaborative, patient-centered remote culture with comprehensive wellbeing and professional development opportunities.
Fact-check AI-generated answers on medical topics to ensure accuracy and up-to-date information.
Review medical terminology for proper use of names for bones, muscles, medicines, or conditions.
Flag dangerous health advice and simplify complex research for everyday understanding.
TELUS Digital builds better AI models by leveraging a global community of contributors to collect, enhance, train, translate, and localize content. With over one million diverse experts worldwide, it offers a flexible, collaborative environment shaping innovative AI technologies for major brands.