Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.
Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Manage high volumes of inbound customer inquiries via phone, email, and chat in English and Spanish.
Resolve concerns related to billing, orders, refunds, exchanges, and system troubleshooting.
Maintain quality, productivity, and compliance standards while handling confidential information responsibly.
A partner company of Jobgether provides customer support for U.S. retail and e-commerce markets. They operate a fully remote, performance-driven environment focused on customer satisfaction, accountability, and compliance.
Handle incoming calls and provide timely responses to member and provider inquiries.
Document customer interactions in a CRM system and maintain accurate account history.
Collaborate with team members and make outbound calls to follow up on voicemail and support operational needs.
Qualfon is a global provider of omnichannel customer experience and business support solutions, supporting clients with call center, lead generation, and ecommerce services. The company aims to create job opportunities and foster a supportive, purpose-driven team culture.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Connect with customers via phone, email, chat, or social media to resolve their questions or concerns.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Provide responsive, professional customer support to English- and Spanish-speaking customers across the US and Canada.
Troubleshoot technical issues related to fleet management and transportation technology solutions.
Collaborate with teammates and use support tools to document, track, and resolve customer requests effectively.
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Provide exceptional customer support via chats, emails, and calls.
Maintain a 90%+ customer satisfaction score with prompt, empathetic solutions.
Collaborate with Engineering and Product teams to resolve complex customer issues.
Ideals is a global B2B SaaS product company providing secure document sharing and collaboration solutions for high-stakes processes. Trusted by over 2 million users from 300,000 companies, the team values commitment, excellence, collaboration, trust, and care.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Proactively contact financial advisors through outbound calls, targeting at least 60 calls per day.
Use consultative, question-based selling to understand advisor needs and recommend tailored insurance solutions.
Execute targeted sales campaigns, maintain Salesforce records, and share market insights with the team.
A dynamic insurance sales team focused on building trusted relationships with financial advisors and driving business growth. The team operates in a fully remote, performance-driven environment that values employee well-being, collaboration, and continuous learning.
Resolve complex credit cases and support internal banking partners across multiple channels.
Interact directly with customers to gather, clarify, and validate credit information.
Provide expert guidance and deliver outstanding bilingual customer service across Canada.
A financial services organization specializing in credit operations and customer support. They foster a collaborative, remote-first culture with an emphasis on diversity, employee well-being, and career growth.
Provide customer service by phone, email, or social media to resolve daily incidents.
Handle incoming calls and chats efficiently, offering accurate information and solutions within time limits.
Maintain records of customer interactions, process accounts, and follow communication procedures.
Fever is a global live-entertainment discovery platform that connects users with events and experiences. The company has a young, international team of diverse and hardworking professionals, with a culture that values humility, learning, and adaptability.
Monitor and moderate social media content for client brands, responding to comments and managing DMs.
Provide customer service support including billing, subscriptions, troubleshooting, and product guidance.
Use AI-assisted drafting tools and follow escalation paths to ensure accurate, empathetic messaging.
BrickBrands provides 24/7 brand protection, positive brand sentiment, and customer engagement across languages and cultures. It is a fast-growing company with a global team that values diversity, inclusivity, and continuous learning.
Deliver empathetic, high-quality customer support via phone, chat, and email to restaurant owners and guests.
Manage high-volume inbound interactions, resolve complex issues end-to-end, and document in Salesforce.
Collaborate with teammates in Slack to share knowledge and improve support processes.
Owner is an AI-native system that helps local business owners, starting with restaurants, manage their website, online ordering, CRM, and POS. It is a remote-first, global team in the low hundreds with top talent from companies like Shopify, HubSpot, and DoorDash.
Lead program launches and onboarding with a client-first mindset, ensuring smooth starts that align with each client's goals.
Build and maintain trust-based relationships across your portfolio, acting as the primary point of contact and strategic advisor in both French and English.
Develop a deep understanding of each account's goals, business landscape and decision-makers, and tailor resources and strategy accordingly.
Maple is Canada's leading on-demand healthcare platform, connecting patients with doctors and specialists. With over 8 million patients and 7,000 business partners, they empower bold thinking and aim to make an impact.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Handle inbound reservation calls in English and French for luxury Accor properties.
Deliver personalized, empathetic service to create memorable guest experiences.
Use creativity and decision-making to recommend premium options that enhance stays.
Accor is a global hospitality group operating luxury hotels and resorts worldwide. The Global Reservation Centre fosters a diverse, inclusive culture where team members are passionate about sustainable and responsible hospitality.