Deliver excellent customer service to panelists participating in market research surveys.
Ensure timely resolution or escalation of requests and communicate progress promptly.
Achieve or exceed required team KPI goals and coordinate escalations as needed.
Dynata is the global leader in online data collection for the market research industry. We have a collaborative, inclusive culture with a focus on excellence and have been recognized with the 2026 ATD BEST Award for talent development.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Provide world-class customer support via phone, chat, and email, resolving complex issues with empathy and ownership.
Ensure end-to-end case resolution while meeting performance targets across KPIs like resolution rate and quality.
Contribute to team knowledge sharing and continuous improvement, using AI tools to enhance efficiency.
Wise is a global technology company building the best way to move and manage money internationally. With a large, diverse team, they foster a culture of innovation and inclusion.
Handle inbound customer conversations across email, chat and social in Italian, Spanish and English.
Resolve order, delivery, returns, refunds and product enquiries end to end.
Own support tooling like Gorgias and Konvo and report recurring issues for improvement.
We specialize in operating and expanding digital businesses in the fashion and lifestyle sector. We are a small, remote-first team with an AI-native approach to eCommerce operations.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Handle all customer service inquiries via phone, email, and live chat in a timely manner.
Build relationships, identify customer needs, and provide solutions for order issues.
Collaborate cross-functionally with headquarters and retail departments.
Rebag is an e-commerce company revolutionizing the luxury second-hand market, offering a seller-first platform for buying and selling high-end fashion items. Founded in 2014, the company operates online and in physical stores across the US, with over $100M raised and recognition as a Fast Company Most Innovative Company.
Manage daily communications across support channels (email, chat, phone) to ensure customer satisfaction.
Build trust through empathetic, clear, and objective communication while researching customer history for best resolution.
Maintain accurate records in CRM, categorize tickets, and escalate recurring or critical issues to leadership.
Wellhub is a corporate wellness platform that connects employees to top partners in exercise, mindfulness, therapy, nutrition, and sleep, all in one subscription. With offices in New York and teams across Europe, North America, and South America, they foster a culture that values well-being, collaboration, and diverse perspectives.
Handle inbound and outbound calls as the first point of contact for customers.
Assist with payments, renewals, cancellations, and resolve issues promptly.
Document interactions, collaborate with the team, and maintain high customer satisfaction.
We are UNIFIN, Inc., a growing tech company focused on building innovative digital solutions. We value creativity, collaboration, and continuous learning.
Provide responsive, professional customer support to English- and Spanish-speaking customers across the US and Canada.
Troubleshoot technical issues related to fleet management and transportation technology solutions.
Collaborate with teammates and use support tools to document, track, and resolve customer requests effectively.
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.
Investigate and resolve invoice-related queries accurately, providing clear and reliable information to clients.
Manage client inquiries end-to-end, collaborating with Finance, Product, and HR Operations teams to resolve complex issues.
Analyze client queries and trends to identify process gaps and recommend data-driven improvements.
A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.
Provide empathetic inbound and outbound support for at-home testing workflows, including account setup, sample collection, and results access.
Troubleshoot platform navigation, MFA, and portal access while documenting interactions in Salesforce.
Collaborate with clinical teams and help improve standard operating procedures to enhance member experience.
Fuze Health is a digital health company that connects patients with care providers and treatments via at-home testing and pharmacy. It unites LetsGetChecked, Truepill, and Alto Pharmacy in a growing healthcare platform.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Answer incoming customer calls promptly and professionally to assist with appliance repair service requests.
Manage and update customer information and service requests in CRM systems.
Complete daily administrative tasks and ensure excellent customer service.
My Hero VA is a virtual assistant and customer service staffing company that connects U.S. businesses with remote support staff. They focus on reliability and professionalism, hiring remote workers to handle customer service for their clients.
Handle inbound and outbound customer communications primarily by phone (60%) and email (40%).
Manage customer accounts, billing, and shipping information using Zoho CRM and ERP systems.
Work closely with Logistics, Marketing, and IT to resolve issues and improve the overall customer experience.
Lev Haolam is an international, fast-growing mission-driven enterprise based in Israel, focused on the U.S. market and committed to supporting local family-owned businesses. The company values ownership, collaboration, and continuous improvement and has a passionate international team.
Independently manage operational and analytical tasks for content sufficiency and partner performance.
Support partners in Bitrix CRM and handle complex and non-standard requests.
Collaborate with cross-functional teams to improve partner processes, quality strategies, and cost optimization.
Social Discovery Group builds social entertainment platforms that connect people online across cultures and regions, aiming to solve loneliness and isolation. The company is an international remote team of digital nomads and a two-time 'Great Place to Work' winner.
Handle incoming calls and provide timely responses to member and provider inquiries.
Document customer interactions in a CRM system and maintain accurate account history.
Collaborate with team members and make outbound calls to follow up on voicemail and support operational needs.
Qualfon is a global provider of omnichannel customer experience and business support solutions, supporting clients with call center, lead generation, and ecommerce services. The company aims to create job opportunities and foster a supportive, purpose-driven team culture.
Consult customers on all questions related to our websites.
Work efficiently with customer requests to resolve issues and ensure retention.
Promote our websites and maintain high service quality.
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. The company is a two-time 'Great Place to Work' winner and a top-5 company for work-from-anywhere jobs, with an international team of digital nomads.