Engage directly with players across social media and community platforms, ensuring their questions and feedback are heard.
Create engaging social media and community content that reflects the game's identity and encourages player participation.
Moderate discussions, analyze community data, and advocate for players by translating feedback into actionable insights.
This role is with a partner company that builds and nurtures vibrant player communities for video game projects. The environment is international, collaborative, and fast-moving, with exposure to major gaming titles and a multicultural, inclusive team.
Manage daily communications across support channels (email, chat, phone) to ensure customer satisfaction.
Build trust through empathetic, clear, and objective communication while researching customer history for best resolution.
Maintain accurate records in CRM, categorize tickets, and escalate recurring or critical issues to leadership.
Wellhub is a corporate wellness platform that connects employees to top partners in exercise, mindfulness, therapy, nutrition, and sleep, all in one subscription. With offices in New York and teams across Europe, North America, and South America, they foster a culture that values well-being, collaboration, and diverse perspectives.
Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Apply rating guidelines consistently while maintaining high quality standards.
TELUS Digital is a global AI community of over 1 million contributors who help clients collect, enhance, train, translate, and localize content to build better AI models. They foster a flexible, remote work environment with a diverse and inclusive culture.
Provide customer service by phone, email, or social media to resolve daily incidents.
Handle incoming calls and chats efficiently, offering accurate information and solutions within time limits.
Maintain records of customer interactions, process accounts, and follow communication procedures.
Fever is a global live-entertainment discovery platform that connects users with events and experiences. The company has a young, international team of diverse and hardworking professionals, with a culture that values humility, learning, and adaptability.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Independently manage operational and analytical tasks for content sufficiency and partner performance.
Support partners in Bitrix CRM and handle complex and non-standard requests.
Collaborate with cross-functional teams to improve partner processes, quality strategies, and cost optimization.
Social Discovery Group builds social entertainment platforms that connect people online across cultures and regions, aiming to solve loneliness and isolation. The company is an international remote team of digital nomads and a two-time 'Great Place to Work' winner.
Provide world-class customer support via phone, chat, and email, resolving complex issues with empathy and ownership.
Ensure end-to-end case resolution while meeting performance targets across KPIs like resolution rate and quality.
Contribute to team knowledge sharing and continuous improvement, using AI tools to enhance efficiency.
Wise is a global technology company building the best way to move and manage money internationally. With a large, diverse team, they foster a culture of innovation and inclusion.
Manage a portfolio of customers throughout the post-onboarding journey, focusing on retention, adoption, and revenue growth.
Conduct strategic meetings, product demos, and training sessions in Spanish for clients and partners in Mexico.
Monitor health scores and business metrics to proactively identify risks, opportunities, and expansion potential.
Partner is a SaaS company providing omnichannel customer engagement software. They are a growing team with a data-driven culture, using AI tools and collaboration to deliver customer success.
Own end-to-end execution of UGC campaigns for key accounts, from creator sourcing to final content delivery.
Manage creator relationships and ensure content is delivered on time per creative briefs and brand standards.
Collaborate with project managers and coordinators to optimize workflows and maintain high-quality outcomes.
The company is a marketing partner that specializes in user-generated content campaigns for leading global brands. It operates with a dynamic, collaborative international team that values initiative, accountability, and creative partnerships.
Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Participate in training, calibration sessions, and ongoing quality reviews.
TELUS Digital is a global AI community that helps customers collect, enhance, train, translate, and localize content to build better AI models. It consists of a vibrant network of over 1 million contributors from diverse backgrounds.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Moderate and respond to community interactions across clients' social media channels while applying each brand's voice.
Write thoughtful, engaging social content designed to encourage conversation and strengthen community engagement.
Monitor online conversations, escalate sensitive issues, and identify emerging trends and audience insights.
They provide social media content and community management services for global brands. They operate as a fully remote, international team with a people-first culture focused on authenticity and inclusion.
Manage 500+ hot leads daily across Facebook, Instagram, WhatsApp, and Telegram to drive conversions.
Build trust with users and guide them through registration, verification, and onboarding flows.
Optimize the onboarding journey to improve conversion rates and reduce drop-offs.
SKELAR is a company supporting global expansion by acquiring and managing high-quality users for its projects. The environment is fast-paced and target-driven, with a focus on conversion, performance, and independent work.
Support planning and execution of organic social media strategies, creating and scheduling content across platforms.
Monitor comments, engagement, and community activity while researching trends, competitors, and viral opportunities.
Collaborate with marketing and copywriting teams, maintain content calendars, and track performance metrics.
A digital marketing company in Brazil focused on organic social media strategies, content creation, and community engagement for U.S.-based businesses. The culture is fast-paced, collaborative, and driven by experimentation, creativity, and measurable results.
Deliver empathetic, high-quality customer support via phone, chat, and email to restaurant owners and guests.
Manage high-volume inbound interactions, resolve complex issues end-to-end, and document in Salesforce.
Collaborate with teammates in Slack to share knowledge and improve support processes.
Owner is an AI-native system that helps local business owners, starting with restaurants, manage their website, online ordering, CRM, and POS. It is a remote-first, global team in the low hundreds with top talent from companies like Shopify, HubSpot, and DoorDash.
Handle inbound and outbound calls as the first point of contact for customers.
Assist with payments, renewals, cancellations, and resolve issues promptly.
Document interactions, collaborate with the team, and maintain high customer satisfaction.
We are UNIFIN, Inc., a growing tech company focused on building innovative digital solutions. We value creativity, collaboration, and continuous learning.
Create content for Instagram, Facebook, TikTok, and YouTube.
Edit videos, schedule posts, and monitor comments and DMs across social channels.
Manage community interactions on Telegram and Facebook groups while collaborating on the weekly newsletter.
WeLearn partners with content creators and influencers, supporting them in running their businesses. It is a rapidly growing scale-up founded by former Google and Facebook strategists, with a small, ambitious, and passionate team.
Engage with clients and callers professionally to deliver high-standard customer service across multiple channels.
Manage bookings, amendments, special requests, and cancellations while liaising with suppliers.
Meet defined SLAs and KPIs while adapting to changing call volumes and operational priorities.
The partner company operates within the global travel technology and services industry, providing customer support for travel bookings and supplier coordination. It offers a multicultural, inclusive work environment with opportunities for career development.
Own Hauler Hero's brand voice and messaging guide, applying it consistently across social, blog, newsletters, and website.
Manage the Facebook community for waste haulers, starting conversations, answering questions, and turning member input into content.
Write and edit blog articles, landing pages, customer stories, newsletters, and social copy, working with the Multimedia Designer.
Hauler Hero builds the operating system for residential and commercial waste haulers, including dispatch, routing, billing, payments, and the driver app that ties field operations together. We are a well-funded, fast-moving vertical SaaS company serving 240+ haulers, with a remote-first culture and a distributed team.
Provide responsive, professional customer support to English- and Spanish-speaking customers across the US and Canada.
Troubleshoot technical issues related to fleet management and transportation technology solutions.
Collaborate with teammates and use support tools to document, track, and resolve customer requests effectively.
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.