Source Job

$171,900–$300,800/yr
North America Unlimited PTO

  • Own the most complex GAIL and Go-Live Support engagements, including large-scale enterprise deployments and high-stakes go-lives.
  • Set the strategic direction for GAIL tooling, infrastructure, and playbook quality standards across the entire practice.
  • Mentor and develop engineer talent while partnering with product and customer success on systemic improvements.

JavaScript Java Python AI/GenAI Prompt Engineering

20 jobs similar to Principal Product Success Architect

Jobs ranked by similarity.

North America

  • Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
  • Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
  • Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.

ServiceNow is an AI platform company that brings together AI, data, and workflows to help businesses reinvent and work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent combine to free people from busywork.

$199,100–$348,400/yr
US

  • Own the hardest agentic escalations, resolving complex AI deployments and leading cross-functional resolution efforts.
  • Provide consulting-grade technical architecture for agentic solutions including multi-agent orchestration and governance.
  • Elevate team technical excellence by setting standards, mentoring engineers, and codifying reusable playbooks.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500 work smarter, faster, and better, with an AI-native culture where technology and talent are unstoppable.

EMEA

  • Leverage ServiceNow AI capabilities to build scalable, AI-powered software that drives measurable impact.
  • Develop JavaScript UI components and integrate automated testing into CI/CD workflows for quality releases.
  • Collaborate with product owners to design and deliver intelligent features from concept through deployment.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent collaborate to drive business transformation.

Australia

  • Design and develop scalable, reliable, and maintainable software across the stack.
  • Partner with product managers to translate requirements into well-architected solutions and own features end-to-end.
  • Embed automated testing and quality practices across functional, integration, regression, and performance testing.

ServiceNow is an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture with a focus on innovation and meaningful work, built on the vision of freeing people from busywork.

North America Unlimited PTO

  • Lead the architecture and delivery of HR Service Delivery services, driving AI-native employee experiences.
  • Define technical strategy, build scalable cloud services, and champion AI-assisted engineering practices.
  • Manage and develop a team of ~20 engineers to deliver enterprise-scale, secure, and reliable solutions.

ServiceNow provides an AI platform that helps enterprises automate workflows and drive business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture focused on putting AI to work for people and freeing employees from busywork.

$221,200–$387,100/yr
North America

  • Own multi-year product strategy for Developer Reach, Sandboxes, Agentic Testing, and Release Ops.
  • Lead and develop a team of PMs, setting the standard for product craft and strategic execution.
  • Drive technical strategy for validating AI-originated change and governing releases at enterprise scale.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture where technology and talent are unstoppable together.

North America

  • Design and architect next-generation AI agents for observability that transform incident investigation and remediation.
  • Drive technical direction, architecture, and best practices using AI/ML models to reduce mean time to resolution.
  • Collaborate with cross-functional teams and mentor engineers to deliver secure, scalable features.

ServiceNow is an AI platform that connects AI, data, and workflows to help enterprises work smarter and faster. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable.

Global

  • Design and build secure enterprise applications with React, TypeScript, Python, and API services.
  • Build agentic workflows and MCP integrations that connect AI applications to enterprise data and tools.
  • Mentor other engineers and help guide technical direction across teams.

Nortal shapes digital transformation for global enterprises and public sector organizations, helping them turn data into real business value. We champion autonomy, open communication, and respect for diversity, with a close-knit remote community and strong People Care support.

APAC

  • Drive root cause investigations for high-impact, high-visibility escalated issues.
  • Collaborate with cross-functional teams to achieve the best resolution for customers.
  • Develop and implement evidence-driven quality and process improvement initiatives across the organization.

We are the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. We help 85% of the Fortune 500 work smarter and are building an AI-native culture where technology and talent are unstoppable together.

  • Build solution-ready LLM-enabled applications spanning backend logic, data orchestration, and front-end UI.
  • Operate in the field, working side-by-side with customers to adapt, deploy, and iterate in live environments.
  • Codify reusable assets like libraries, prompts, and scaffolds to accelerate future engagements.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.

$111,000–$180,000/yr
US

  • Own the hardest customer problems end-to-end, driving ambiguous challenges from prototype to production.
  • Design and deploy AI-powered workflows with appropriate controls for regulated environments.
  • Serve as a trusted technical advisor and contribute to a compounding knowledge base.

Workiva provides an AI-powered platform that unifies finance, risk, and sustainability on a single secure foundation. The company values meaningful challenges, collaborative teams, and helping organizations turn uncertainty into advantage.

North America

  • Act as a trusted C-suite advisor owning post-sale customer relationships to drive satisfaction and retention.
  • Lead high-complexity transformations in strategic accounts, aligning ServiceNow capabilities with customer business objectives.
  • Partner with sales and Impact teams to identify risks, opportunities, and ensure product adoption and renewals.

ServiceNow is a global market leader providing AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter. Founded in 2004, the company serves over 8,100 customers worldwide, including 85% of the Fortune 500, with a culture focused on innovation and making the world work better.

North America

  • Own market success for the AI Assistant portfolio, shaping narratives and enabling field teams.
  • Develop customer and market insights to drive GA readiness and repeatable deployments.
  • Advocate for Voice of Customer and bring field learnings into product planning.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

$125,450–$207,000/yr
North America

  • Oversee market success of ServiceNow's Application Security products, built on the Service Management platform.
  • Support territory strategy and planning to improve vertical agreement and account use case targeting.
  • Coach account team members with foundational specialty solution area knowledge to identify opportunities.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. They are building an AI-native culture where technology and talent are unstoppable together.

North America

  • Lead and develop a team of Partner Technology Architects to drive partner growth through pre-sales technical excellence and AI-first adoption.
  • Serve as the primary strategic interface for partners, building trusted relationships and aligning joint business planning.
  • Ensure technical discovery, solution demonstrations, and proofs of concept accelerate partner-led customer engagements.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and is building an AI-native culture where technology and talent are unstoppable together.

Asia Pacific

  • Define platform vision and strategy aligned with enterprise IT and business objectives.
  • Establish governance frameworks covering instance strategy, integrations, and data models.
  • Anticipate and mitigate platform risks such as scalability, performance, and technical debt.

ServiceNow provides an AI platform that automates workflows and helps businesses reinvent themselves. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.

Europe Unlimited PTO

  • Act as the technical authority for a product group, leading discovery, architecture, and Proof of Value evaluations on GitLab's largest opportunities.
  • Build reusable assets, demos, and enablement content to equip account teams and drive adoption of GitLab's DevSecOps platform.
  • Bring structured field feedback to Product and Engineering, and mentor Solutions Architects while staying involved through customer production usage.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a remote-first, high-performance culture that embraces AI and continuous knowledge exchange.

$151,535–$220,881/yr
US 12w maternity 12w paternity

  • Drive platform engineering and strategy for clients, connecting long-term technical vision to shipped software.
  • Advise on architecture, scalability, and modernization, balancing technical choices with business outcomes.
  • Mentor client engineering teams and lead technical discussions while modeling our values.

8th Light is a technology solutions consultancy that partners with organizations from early-stage startups to the world's largest companies to solve hard software challenges. Founded in 2006, we foster an open, collaborative culture grounded in continuous education, mentorship, and honesty.

North America Unlimited PTO

  • Architect and develop secure backend services for Access Security using AI.
  • Collaborate with cross-functional teams to deliver enterprise-ready identity intelligence.
  • Own end-to-end feature delivery and mentor engineers.

ServiceNow is an AI control tower for business reinvention, uniting AI, data, and workflows to help enterprises work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable.

Global Unlimited PTO

  • Set enterprise architecture strategy and lead complex design decisions balancing business value, security, and scalability.
  • Build and drive adoption of engineering systems including CI/CD, AI delivery playbooks, and security compliance.
  • Manage engineers and technical leaders, fostering growth and organizational scale through coaching and capability paths.

Kicksaw is on a mission to transform the Salesforce consulting industry by putting employees and customers first. As a leader in the Salesforce ecosystem, they help companies manage implementation with a culture that values caring deeply, owning outcomes, winning together, raising the bar, and being the spark.