Perform maintenance, repairs, installations, updates, and upgrades on equipment to ensure reliable operation and customer satisfaction.
Coordinate complex malfunctions with internal departments and document technical services and error reports.
Collaborate closely with the team, technical support, production, and R&D to support service quality and customer relations.
Miltenyi Biotec develops unique solutions for biomedical research and cell and gene therapies for over 35 years, aiming to revolutionize medicine to combat cancer and other serious diseases. With more than 5,000 employees from over 75 countries, the company fosters a creative and autonomous work environment.
Perform emergency repairs, installations, site integrations, and routine maintenance for internal and external customers.
Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and resolve customer issues.
Ensure world-class support outcomes including CSAT, issue resolution time, and first-time-fix metrics.
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. We are a rapidly growing commercial company delivering cutting-edge automation solutions for industrial and warehouse applications.
Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Perform all scheduled maintenance activities including inspections, preventive maintenance, software updates, and upgrades.
Troubleshoot, diagnose, and repair all Intuitive products within specified territory.
Coordinate system and hardware delivery and installation, and complete administrative duties.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. The company develops technologies like the da Vinci surgical system and Ion, and is united by a purpose to make surgery smarter, safer, and more human.
Perform site surveys, pre-installation, and installation of Bruker Semiconductor Metrology Tools (e.g., X-ray, automated AFM, Photomask Repair tools).
Provide corrective and preventive maintenance, technical support, application support, and customer training.
Build strong relationships with key accounts and serve as a communication link between customer and Bruker to ensure satisfaction.
Bruker enables scientists to make breakthrough discoveries with high-performance scientific instruments and analytical solutions. With over 11,000 employees worldwide across 90 locations, they support innovation in life science, pharma, and semiconductor applications.
Perform scheduled maintenance, troubleshooting, and repairs on da Vinci Surgical Systems within assigned territory.
Coordinate system installations, hardware delivery, and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties, maintain inventory, and support sales teams and customer training as needed.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians to heal without constraints. For over 25 years, they have built a diverse and inclusive team of passionate people committed to making a difference in healthcare.
Coordinate support between clients and the Nomagic team to ensure smooth operations.
Assist customers with issue resolution and create documentation for local teams.
Perform preventive and reactive maintenance on robotic hardware and software systems.
Nomagic automates repetitive manual tasks using intelligent robotics. They are a growing, English-speaking team with flexible working hours and a focus on innovation.
Install, commission, and maintain metrology systems at customer sites across France and select European countries.
Perform preventive maintenance, troubleshooting, and repairs to ensure optimal instrument performance.
Provide customer training and remote support, building long-term trust and satisfaction.
Bruker is a leading global provider of scientific instrumentation, enabling groundbreaking discoveries with over 11,000 employees across 90+ sites. The BNSM division specializes in nano surface and metrology instruments, fostering a collaborative and innovative culture.
Respond to all calls, emails, and requests for technical 1st level support for cars and light/heavy goods vehicles.
Analyze technical problems, perform root cause analysis, and provide assistance via all communication channels.
Track incidents in the internal system, maintain communication with other Bosch sites, and contribute to the FAQ and knowledge database.
Bosch Service Solutions develops and delivers customer experience, mobility, and monitoring solutions. With over 300 specialized associates in Lisbon and around 9,000 worldwide, we value diversity, commitment, and know-how.
Provide technical and sales support to customers, including warranty evaluation, field service scheduling, and troubleshooting.
Perform remote and onsite commissioning, training, and repair supervision for industrial equipment.
Inspect, test, and document machinery operations to ensure safety and compliance with specifications.
Pyrotek is a global leader in high temperature materials, delivering innovative solutions to industries worldwide. With a global team dedicated to continuous improvement, the company fosters a culture of technical excellence and collaboration.
Present and market aesthetics products via phone to specialist physicians to meet sales targets.
Manage the full sales cycle from lead qualification to closing using various communication channels.
Analyze market trends, monitor competitors, and execute strategic territory management.
Allergan Aesthetics, an AbbVie company, develops and markets a portfolio of leading aesthetics products including facial injectables, body contouring, and skin care. It is part of a large global pharmaceutical company and fosters a culture of innovation and excellence.
Manage deployment of Samsara technology to customers, ensuring quick time to value.
Lead solution workshops and guide customers through change management processes.
Juggle multiple customer engagements cross-functionally to deliver exceptional experiences.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability in physical operations like agriculture and transportation. As a recently public company, they foster a culture of autonomy and support for long-term impact.