Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Deploy with integrated robotic ground systems to customer sites for hands-on repair, maintenance, and operator training.
Troubleshoot hardware, networking, and software issues in the field, including vehicle repair and system logs.
Build trust with customers and feed clean information back to engineering to improve system reliability.
A venture-backed defense robotics company building autonomous ground vehicle platforms for U.S. and allied customers. The company is scaling quickly with a culture that values mission orientation and hands-on field work.
Provide technical and sales support to customers, including warranty evaluation, field service scheduling, and troubleshooting.
Perform remote and onsite commissioning, training, and repair supervision for industrial equipment.
Inspect, test, and document machinery operations to ensure safety and compliance with specifications.
Pyrotek is a global leader in high temperature materials, delivering innovative solutions to industries worldwide. With a global team dedicated to continuous improvement, the company fosters a culture of technical excellence and collaboration.
Perform maintenance, repairs, installations, updates, and upgrades on equipment to ensure reliable operation and customer satisfaction.
Coordinate complex malfunctions with internal departments and document technical services and error reports.
Collaborate closely with the team, technical support, production, and R&D to support service quality and customer relations.
Miltenyi Biotec develops unique solutions for biomedical research and cell and gene therapies for over 35 years, aiming to revolutionize medicine to combat cancer and other serious diseases. With more than 5,000 employees from over 75 countries, the company fosters a creative and autonomous work environment.
Perform all scheduled maintenance activities including inspections, preventive maintenance, software updates, and upgrades.
Troubleshoot, diagnose, and repair all Intuitive products within specified territory.
Coordinate system and hardware delivery and installation, and complete administrative duties.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. The company develops technologies like the da Vinci surgical system and Ion, and is united by a purpose to make surgery smarter, safer, and more human.
Perform site surveys, pre-installation, and installation of Bruker Semiconductor Metrology Tools (e.g., X-ray, automated AFM, Photomask Repair tools).
Provide corrective and preventive maintenance, technical support, application support, and customer training.
Build strong relationships with key accounts and serve as a communication link between customer and Bruker to ensure satisfaction.
Bruker enables scientists to make breakthrough discoveries with high-performance scientific instruments and analytical solutions. With over 11,000 employees worldwide across 90 locations, they support innovation in life science, pharma, and semiconductor applications.
Install, service, or upgrade equipment onsite at customer locations.
Diagnose technical issues, troubleshoot problems, and identify solutions for effective equipment functioning.
Provide training and guidance to customers on proper operation and maintenance of products.
Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Their success in delivering innovation and business growth is inspired by the connections their diverse teams create every day, with their clients and each other.
Coordinate support between clients and the Nomagic team to ensure smooth operations.
Assist customers with issue resolution and create documentation for local teams.
Perform preventive and reactive maintenance on robotic hardware and software systems.
Nomagic automates repetitive manual tasks using intelligent robotics. They are a growing, English-speaking team with flexible working hours and a focus on innovation.
Provide technical support for installation, startup, and commissioning of products.
Troubleshoot systems on site or via phone and train customers on operation.
Coordinate service schedules and create detailed reports for support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets globally.
Install, commission, and maintain metrology systems at customer sites across France and select European countries.
Perform preventive maintenance, troubleshooting, and repairs to ensure optimal instrument performance.
Provide customer training and remote support, building long-term trust and satisfaction.
Bruker is a leading global provider of scientific instrumentation, enabling groundbreaking discoveries with over 11,000 employees across 90+ sites. The BNSM division specializes in nano surface and metrology instruments, fostering a collaborative and innovative culture.
Perform scheduled maintenance, troubleshooting, and repairs on da Vinci Surgical Systems within assigned territory.
Coordinate system installations, hardware delivery, and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties, maintain inventory, and support sales teams and customer training as needed.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians to heal without constraints. For over 25 years, they have built a diverse and inclusive team of passionate people committed to making a difference in healthcare.
Provide world-class hands-on support for imaging equipment through accurate diagnosis, repair, and preventative maintenance.
Collaborate with fellow engineers and maintain clear documentation to ensure service continuity and quality.
Ensure compliance with safety regulations and OEM guidelines while traveling to customer sites.
Arch Solutions delivers uptime optimization service agreements for medical imaging and technology equipment. Their team of skilled engineers resolves over 75% of cases remotely, focusing on in-depth troubleshooting and preventive maintenance.
You perform inspection, troubleshooting, and maintenance of hydrodynamic and geared industrial equipment.
You lead field service assignments while ensuring safety and compliance with industry best practices.
You deliver commissioning, preventive maintenance, and emergency repairs for industrial rotating equipment.
Our partner specializes in industrial power transmission equipment for the Power, Oil & Gas sector. They are committed to sustainability and offer a flexible work environment with a focus on employee growth.
Install and maintain Growth Direct systems to meet customer expectations.
Complete preventative maintenance and emergency repairs on time.
Develop technical and communication skills with guidance from senior FSEs.
Rapid Micro Biosystems develops innovative products for fast, accurate detection of microbial contamination in pharmaceutical manufacturing. The company is a growing global leader in microbiology automation with headquarters in Massachusetts and field offices worldwide.
Assist customers via email or phone with warranty inquiries, providing personalized solutions.
Open, track, and close warranty cases using internal tools.
Leverage mechanical expertise to diagnose issues via photos/videos, coordinate with garage network, and ensure customer satisfaction.
AUTO1 Group is the leading European digital platform for buying and selling used cars. With over 10 years of experience, they foster a friendly work environment with training programs and corporate events.