Provide technical and sales support to customers, including warranty evaluation, field service scheduling, and troubleshooting.
Perform remote and onsite commissioning, training, and repair supervision for industrial equipment.
Inspect, test, and document machinery operations to ensure safety and compliance with specifications.
Pyrotek is a global leader in high temperature materials, delivering innovative solutions to industries worldwide. With a global team dedicated to continuous improvement, the company fosters a culture of technical excellence and collaboration.
Provide technical support, installation, startup, and commissioning of industrial products.
Oversee third-party installers and train customers on operation and maintenance.
Coordinate service schedules and create detailed reports for installations and support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Perform scheduled maintenance, troubleshooting, and repairs on Intuitive products within an assigned territory.
Coordinate system installations and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties including inventory, field activity reports, and expense reports in prescribed timeframes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company employs engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Perform on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
Engage with customers to understand analytical workflows and tailor service offerings including training, support, and upgrades.
Enhance account profitability through efficient service execution and identification of revenue opportunities such as billable work and consumables.
PerkinElmer is a trusted leader in scientific solutions, providing analytical instruments and OneSource services to commercial, government, academic, and healthcare customers. With over 80 years of legacy and 5,000+ global employees, the company fosters an innovative and inclusive culture focused on improving health and safety.
Attending maintenance visits and responding to calls within service level agreements.
Responsible for asset management and providing accurate call closure and stock reporting.
Completing all engineering paperwork and attending proactive maintenance visits.
PDI Technologies empowers leading convenience retail and petroleum brands with technology solutions that drive growth and operational efficiency. We are a global team committed to excellence, collaboration, and diversity.
Travel throughout the continental US to install, configure, and commission POS hardware and software.
Set up terminals, peripherals, and cabling; test systems end-to-end and troubleshoot on-site.
Provide basic orientation to store staff and complete installation documentation accurately.
Scotch builds a next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce. The company has raised $28M from prominent investors and is recognized as a leader in liquor retail technology.
Provide support to partners with high attention to detail, researching and analyzing issues.
Interact with partners via email, phone, chat, and remote sessions to resolve product issues.
Maintain a knowledge base and contribute to articles, ensuring high-quality support.
ConnectWise is a global leading software company with over 3,000 colleagues in North America, EMEA and APAC. The company fosters an inclusive, positive culture where every colleague is valued for their unique contributions.
Provide excellent customer service via phone and remote technical support.
Troubleshoot and configure PCs, printers, peripherals, and network equipment.
Perform maintenance tasks and provide ongoing user training and self-fix solutions.
Darkhorse Tech provides comprehensive Dental-Specific IT services including managed support, startup projects, and software/hardware sales. Servicing roughly 1400 clients nationwide, we focus on building relationship-focused partnerships with our clients.
Install and maintain Growth Direct systems to meet customer expectations.
Complete preventative maintenance and emergency repairs on time.
Develop technical and communication skills with guidance from senior FSEs.
Rapid Micro Biosystems develops innovative products for fast, accurate detection of microbial contamination in pharmaceutical manufacturing. The company is a growing global leader in microbiology automation with headquarters in Massachusetts and field offices worldwide.
Install and deploy 12-volt technology solutions and related hardware in fleet vehicles according to technical specifications and customer requirements.
Troubleshoot technical issues using diagnostic tools like multimeters and perform wiring, equipment setup, and related tasks with personal hand tools.
Provide professional customer-facing support, maintain work quality, and adapt to travel and varying work environments to meet project timelines.
Our partner specializes in deploying and supporting 12-volt technology solutions for fleet vehicles to improve operational capabilities. They are a growing organization that fosters a collaborative and inclusive work environment with opportunities for career advancement and internal mobility.
Install, maintain, and troubleshoot scientific instrumentation at customer sites across the UK and Ireland.
Provide technical support and training to customers both onsite and remotely.
Travel frequently within the UK, Ireland, and occasionally internationally for service assignments.
Bruker develops high-performance scientific instruments and analytical solutions for life science and materials research. It is a global company focused on innovation and customer success, supporting researchers worldwide.