As a Customer Service Specialist, you manage the end-to-end commercial lifecycle to ensure groundbreaking technologies reach customers and distributors worldwide with precision and speed.
You process inbound orders in ERP and CRM systems, validate accuracy against pricing and terms, and manage modifications, cancellations, and backlogs.
You coordinate with sales, finance, and operations to resolve pricing discrepancies, credit holds, and product availability issues while maintaining customer data and supporting onboarding.
10x Genomics accelerates the understanding of biology by enabling scientists to advance research in areas like cancer, immunology, and neuroscience. The company fosters an inclusive and dynamic environment where teams are empowered to follow their passions and perform at their best.
Maintain a professional and friendly attitude while communicating with customers via phone, web, and in-person.
Build relationships, resolve complaints, and provide prompt responses to ensure customer satisfaction.
Process orders, maintain records of interactions, and stay updated on company offerings.
Breeze Unlimited provides customer service solutions for businesses. The company size and culture are not specified in this posting, but the tone suggests a professional and customer-focused environment.
Enter and update information in company systems and review records for accuracy.
Organize digital files and documentation, flagging missing or incorrect information.
Maintain accurate databases and follow established record-keeping procedures.
Bilgewater Group is an organization focused on maintaining accurate company records and data systems. The postng does not provide details on company size or culture.
Manage day-to-day order processing tasks to ensure opportunities progress to revenue quickly, including CRM tool assistance and coaching sellers on gatekeeper checklists.
Partner with cross-functional teams (Sales, Finance, Customer Success) to identify and resolve bottlenecks in the quote-to-cash cycle.
Drive compliance with company policies and use data-driven analysis to improve order processes and support internal audits.
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together two industry leaders with unparalleled global reach, and operates in 100+ markets, covering more than 90% of the world's population.
Manage the full order lifecycle including processing purchase orders, validating accuracy, and handling modifications and cancellations.
Initiate and track RMA requests, coordinating with logistics partners to resolve shipment exceptions.
Maintain accurate customer master data and support new customer onboarding in collaboration with sales and finance.
10x Genomics accelerates the understanding of biology by providing innovative tools for scientific research. The company fosters an inclusive, dynamic environment where teams are empowered to pursue new ideas.
Enter, update, and maintain customer information in company systems
Contact customers via phone or email to respond to inquiries and resolve routine questions
Maintain accurate records of customer interactions and work on assigned projects
CRC Benefits is an industry leading provider of benefits services. The company has a culture based on inclusion, trust, collaboration, and innovation, and has earned a Top Workplaces USA award three years in a row.
Respond to customer questions through online chat with accurate information about orders, services, and locations.
Resolve common customer issues and service requests while maintaining a friendly and professional tone.
Escalate issues that require additional support and document interactions in company systems.
We provide customer support services through online chat for our clients. We are committed to equal opportunity and seek team members who are patient, friendly, and customer-focused.
Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
Document interactions in case management tools and identify process improvement opportunities.
HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.
Accurately enter customer orders and track them through fulfillment
Generate invoices in QuickBooks and assist with accounts receivable
Coordinate shipments and communicate status with internal teams and customers
Our client is seeking a detail-oriented Order Entry & Invoicing Specialist to support their operations team in a fast-paced industrial environment. They have a small to medium size with a focus on accuracy and timeliness in all transactions.
Provide customer service support for business requests via phone, email, and online portal.
Process orders, returns, replacements, credits, and provide pricing and availability information.
Document service requests in CRM and monitor follow-ups to ensure timely resolution.
Allegion specializes in security around the doorway and beyond with over 14,000 employees globally. The company is committed to building a diverse and inclusive workplace and has been recognized with the Gallup Exceptional Workplace Award.
Analyze and interpret alphabetic, numeric, scanned, and database records from UCC filings and other digital sources.
Enter data accurately and efficiently into internal systems following established formatting and classification standards.
Review records for completeness, accuracy, and consistency, and identify and correct omissions and formatting issues.
SkillerszoneLLC is a leader in data-driven solutions for the trucking, agriculture, and construction industries. We’re passionate about valuing our associates for their unique skills, ideas, and backgrounds, and we’re committed to building an inclusive, innovative workplace where everyone can thrive.
Accurately enter, update, and maintain company records in internal databases and systems.
Verify data for completeness, consistency, and accuracy before submission.
Collaborate with team members to ensure timely completion of assignments.
SkillersZone LLC provides customer support and data management services to businesses. It has a supportive and collaborative virtual team culture and offers growth opportunities for employees.
Verify data from source documents according to established procedures and rules.
Assemble files and prepare necessary information while ensuring compliance with rules and guidelines.
Complete timesheets weekly and follow ISO requirements.
LexisNexis is a data and analytics company serving customers in more than 150 countries with 10,500 colleagues. They design solutions that help customers increase productivity, improve decision-making, and be more successful.
Accurately input and update data into company systems remotely.
Review and verify data entries to maintain high accuracy and integrity.
Digitally organize and store records for easy access and retrieval.
Stratejic Relationships is a company focused on data management and strategic relationships. They foster a flexible and innovative remote work culture with a focus on team collaboration.
Upload documents to member files and enter data into member files.
Generate barcodes to catalog documents and perform tasks related to sorting information.
Critically evaluate received data to identify errors, inconsistencies, and omissions.
New Era Technology securely connects people, places, and information with end-to-end technology solutions. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development.
Engage customers to gather job requirements and translate them into detailed manufacturing/kitting instructions and shipping/postal instructions.
Confer with customers throughout production to keep them informed of job status, solicit additional information, and coordinate changes.
Coordinate production of components with internal plants or external vendors and resolve customer or manufacturing issues.
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings expertise, execution, and scale to transform customer touchpoints.
Provide day-to-day customer service and sales support to customers, retail partners, and internal teams.
Manage customer service inboxes, monitor order progress, and coordinate with warehouse and operations to resolve issues.
Support sales processes, product returns, customer onboarding, and shared administrative functions.
Homyped is a retail brand under Michaelis Bayley Holdings, offering home products across multiple brands and channels. The company focuses on delivering a seamless customer experience by providing shared services support across head office, operations, warehouse, and retail teams.
Process internal and external customer inquiries via phone, email, and other channels, resolving issues and ensuring order accuracy.
Collaborate with sales, freight, and order management teams to de-escalate conflicts and provide timely solutions.
Maintain a proactive, problem-solving mindset in a fast-paced remote environment, multitasking across calls, emails, and meetings.
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.
Provide timely, accurate customer support via email, chat, text, and phone.
Resolve customer issues while meeting quality and productivity benchmarks.
Collaborate with cross-functional teams and maintain detailed documentation.
Fresh Prints is a New York-based custom apparel startup that partners with student entrepreneurs to build businesses. It supports a multi-million dollar supply chain and logistics team and values long-term contributions with benefits like a paid sabbatical.
Handle incoming customer requests via phone, email, and website with urgency and attention to detail.
Process, monitor, and manage critical customer shipments using the proprietary logistics management platform.
Communicate with customers and agents professionally and courteously while meeting team metrics.
Marken is a clinical and advanced therapy logistics provider within UPS Healthcare. As part of UPS, which employs over 500,000 people globally, it offers a rewarding culture and opportunities for growth.