Engage with clients to understand their business goals, customer personas, and resolution paths.
Write, test, and refine AI prompts and system instructions to optimize clarity, tone, and model performance across different channels.
Design experiences that gracefully handle multi-intent queries, context switching, and proactive interactions.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands to enable agentic automation at scale across the entire customer journey and help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Act as a trusted subject matter expert for internal teams and client stakeholders.
Drive content governance, audits, workflow design, and lifecycle management.
Create and evolve information architecture, content models, taxonomy structures, and metadata systems.
Huge is a design and technology company that creates products and experiences for brands. They have nearly 1,000 employees across North America, Europe, and Latin America, fostering an inclusive environment where everyone feels free to be their most authentic self.
Defining and executing content strategy for assigned support domain.
Leading end-to-end content changes across various platforms.
Writing clear content for both AI and human interaction.
Canva is a design platform that empowers everyone to create and publish anything. They trust their employees and offer options to work onsite, remotely, or a mix of both.
Take ownership of design work, collaborating with the team to improve the product experience.
Design end-to-end user experiences for AI-centric features, from concepts to high-fidelity prototypes.
Conduct user research, synthesizing findings into actionable insights to translate product requirements.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands to enable agentic automation at scale across the entire customer journey and are backed by WndrCo, Y Combinator, and Index Ventures.
Help define and evolve the voice and tone guidelines for Felix AI.
Write and refine conversational UI content, including prompts, responses, explanations, and error states.
Translate complex analytics concepts into clear, human-centered language.
Quantum Metric helps organizations put customers at the heart of everything they do, offering a platform to understand the digital customer journey. With a high customer retention rate, they have been recognized by Inc 5000, Deloitte 500, Glassdoor, BuiltIn, Fast Company, and Forbes.
Drive end-to-end product design solutions and high-fidelity detailed designs.
Present your ideas, solicit feedback, and review others' proposals in a collaborative working environment.
Develop innovative design solutions that transform how people work around the world.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.
Produce high-quality content across formats, including written pieces, social posts, and short-form video.
Design content for readability and engagement and translate complex energy concepts into simple explanations.
Use AI tools to accelerate content production, ensuring quality and tone standards are met.
tem aims to transform the energy market by enabling businesses to directly buy renewable energy through its RED™ platform. Since 2021, they've saved UK businesses and generators over £25 million and are backed by VCs like Atomico and Albion.
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. With over 200,000 users and backed by Roper Technologies, Inc., they are entering an exciting phase of growth and innovation.
Develop innovative design solutions that transform how people work around the world.
Drive end-to-end product design solutions and high-fidelity detailed designs.
Present ideas, solicit feedback, and review others' proposals in a collaborative environment.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations. They are pursuing their purpose to make the world work better for everyone.
Develop innovative design solutions and product experiences.
Drive user experiences from concept to delivery based on user needs.
Champion your design approach within a cross-functional team.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers. It offers a cloud-based platform connecting people, systems, and processes to empower organizations with smarter and faster ways to work.
Lead the evolution of the creation suite from MVP to a flagship QuillBot product—driving the roadmap, success metrics, and user experience.
Own the end-to-end user journey for visual creation—from ideation to layout to export.
Partner with engineers, designers, marketing, brand, SEO and researchers to turn text and ideas into adaptive, multimodal outputs.
QuillBot was founded in 2017 with a mission to help students and professionals strengthen their writing. Today, they help over 56 million people around the world create great things and is a place where anyone can create at the speed of thought.
Design high-quality user experiences for conversations, browsing, and product discovery.
Own the end-to-end product design across desktop and mobile web.
Drive the visual and interaction language of the product, including motion and animation principles.
Jobgether is a platform that connects job seekers with potential employers. They use AI-powered matching to ensure applications are reviewed quickly and fairly.
Lead the design of new experiences and products that impact how QuillBot users communicate effectively.
Guide projects from ideation through execution, ensuring every detail is considered and every interaction is refined.
Design with measurable impact in mind, creating solutions that drive activation, deepen user engagement, and broaden how our tools are used.
Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together.
Collaborate with subject matter experts to design effective learning programs.
Apply adult learning principles to create engaging, learner-focused experiences.
Integrate AI technologies to enhance learning experiences and improve outcomes.
Jobgether is a platform that connects job seekers with companies using an AI-powered matching process. They ensure applications are reviewed quickly and fairly against core requirements, sharing the top candidates with hiring companies, though final decisions are made internally.
Lead UX writing, information architecture, and content structure work within your product area, supporting the evolution of complex user experiences.
Drive content design efforts that clarify workflows, terminology, and interactions across in-product experiences.
Collaborate closely with product designers to create lo-fi wireframes and content prototypes that explore and validate ideas early.
1Password is building the foundation for a safe, productive digital future. They innovate the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category. The company has over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies.
Design AI-native experiences like agents and workflows.
Own the design direction for Applied AI surfaces across Circle.
Prototype and test AI-powered flows and interactions with users.
Circle is building the world’s leading all-in-one platform for online communities, enabling creators, coaches, educators, and businesses to bring together their audience. They are a fully remote company of around 200 team members from 30+ countries, fostering a highly async, documented, and collaborative culture.
Partner with executive sponsors to identify high-impact use cases and turn them into measurable business outcomes.
Translate business needs into clear problem statements and success metrics; collaborate with Product and R&D.
Design and build AI agents with and for customers, rethinking business processes for maximum usability.
Jobgether connects job seekers with companies using an AI-powered matching process. They focus on ensuring applications are reviewed quickly and fairly, and they share top candidates with hiring companies.
Partner tightly across teams with many stakeholders to simplify complex concepts into user friendly copy
Own and evolve the processes surrounding copy development including translation and approvals
Drive overall oversight and iteration of in app copy including consistency audits and user testing
Garner Health aims to transform the healthcare economy by delivering high-quality and affordable care. They partner with employers to redesign healthcare benefits using clear incentives and data-driven insights. They are one of the fastest-growing healthcare technology companies in the country.
Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners.
Leverage knowledge of LLM internals to analyze customer requirements and design precise prompts for reliable, user-aligned behavior.
Fine-tune conversational flows and voice output to align with customer brand standards.
Parloa is a fast-growing startup in the world of Generative AI and customer service. They have over 400 employees in Berlin, Munich, and New York and are expanding globally.
Own messaging and positioning for Circle’s AI capabilities.
Drive adoption-focused go-to-market for AI features.
Create customer education and enablement at scale.
Circle is building the world’s leading all-in-one platform for online communities, enabling creators, coaches, educators, and businesses to connect with their audience. They are a fully remote company of around 200 team members from 30+ countries, fostering a culture of autonomy, trust, and collaboration across time zones.