Source Job

$95,000–$105,000/yr
US

  • Own customer reporting and analysis across key lifecycle metrics.
  • Write, maintain, and optimize complex SQL queries in Snowflake.
  • Create clear, executive-ready dashboards, summaries, and readouts.

SQL Data Analysis ECommerce Reporting

20 jobs similar to Sr. Customer Analyst

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US

  • Own the data architecture, data mapping, and reporting to support Growth Marketing needs.
  • Deliver key performance insights to support the development of member marketing campaigns.
  • Own data tagging, test sizing, and statistical analysis for A/B and multivariate tests.

Omada Health is a healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management and is certified as a Great Place to Work.

$106,000–$130,000/yr
US Unlimited PTO

  • Develop a detailed understanding of our database and algorithm, to understand inputs and outputs of our algorithm, and easily pull and validate data.
  • Design and maintain dashboards and KPIs using SQL, Databricks, and Looker to monitor algorithm effectiveness and business performance.
  • Leverage statistical analysis and A/B testing methodologies to size opportunities and evaluate personalization and food experience enhancements.

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. They recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. Hungryroot is a distributed team built on top talent from over 28 states across the U.S.

US

  • Responsible for developing, maintaining, and optimizing dashboards, datasets, and reporting tools.
  • Manage reporting infrastructure, support cross-functional teams, and ensure reliable and scalable access to insights.
  • Partner with stakeholders to define and deliver KPIs, metrics, and data visualizations.

Swish Analytics is a sports analytics, betting, and fantasy startup building the next generation of predictive sports data products. They're looking for team-oriented individuals with a passion for real-time data and business insight who thrive in fast-paced, creative environments.

Global

  • Partner with Product Managers and business stakeholders to inform product strategy and prioritization.
  • Analyze customer behavior, commercial performance, and product data to improve digital experiences.
  • Define and track KPIs, including event tracking and performance measurement.

We are a consulting company with a bunch of tech-savvy and happy people! We love technology, we love design, and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where every individual is highly valued.

$100,000–$110,000/yr
US 3w PTO 11w maternity 11w paternity

  • Own analytical framing and execution for high-stakes business questions related to value creation, strategy, and operational performance
  • Define and maintain trusted KPIs and Snowflake data marts using DBT to ensure reliable, decision-ready data foundations
  • Design and maintain executive dashboards in QuickSight that answer meaningful business questions and reduce metric ambiguity

Firsthand supports individuals living with serious mental illness (SMI). Their teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.

US

  • Analyzing customer sentiment data to identify pain points & opportunities.
  • Pulling internal data across different data sources to size impact on KPIs.
  • Creating presentations that combine quantitative findings with qualitative insights.

Grow Therapy is a trusted partner for therapists growing their practice, and patients accessing high-quality care via a three-sided marketplace. They've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.

US

  • Conduct exploratory data analysis across conversational, operational, and performance datasets.
  • Translate ambiguous business questions into structured analytical problems.
  • Analyze how workflow, behavior, and product usage changes translate into business value.

Cresta aims to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. They combine AI and human intelligence to help contact centers discover customer insights and behavioral best practices.

Global

  • Translate data into strategy by analyzing client revenue, product usage, and interaction data to generate insights that drive growth and retention.
  • Create, maintain, and evolve the suite of reporting metrics, covering client revenues, product adoption, interactions, issue escalations and others.
  • Design and maintain Looker dashboards to enable self-service analytics for Relationship Managers and Customer Success, ensuring they have the data needed to manage a global client base.

Xapo Bank aims for economic freedom and wealth protection, regardless of location. They are a fully distributed team of over 130 Xapiens working remotely from 30+ countries, headquartered in Gibraltar and committed to changing the way things are done.

Canada US

  • Own analytics at Jungle Scout by designing and maintaining our modern data stack.
  • Establish governance in our Snowflake data warehouse.
  • Deliver dashboards in Power BI that keep leaders focused on the metrics that matter most.

Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting more than $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. The Jungle Scout team is a group of smart, motivated, and fun-loving professionals working hard to help their customers achieve success.

US Unlimited PTO

  • Scope, design, build, and maintain dashboards, reporting tools, and data models.
  • Enable business leaders to make data-driven decisions by translating their business needs into analytical tools and metrics.
  • Elicit and synthesize data-driven insights into clear narratives and recommendations that influence decision-making.

Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. They are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Since launching in February 2021, they’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.

US

  • Create and maintain shared data definitions.
  • Document metric definitions and core logic.
  • Create and maintain dashboards to monitor metrics.

Splash Financial helps people with debt by refinancing student loans and credit cards. They have refinanced over $6 Billion in loans and raised over $135 million from investors and operates with a fast-paced, nimble, and heart-filled startup culture.

US

  • Write clean, efficient SQL queries to extract, transform, and analyze data.
  • Develop, maintain, and optimize dashboards and recurring reports in Looker and Power BI.
  • Perform exploratory analysis to identify trends, anomalies, and data mismatches, and take proactive steps to resolve inaccuracies.

Solera Health aims to change lives by guiding people to better health solutions. Their innovative platform curates a marketplace of digital and community-based solutions, matching individuals to best-fit care while driving measurable health outcomes.

US Unlimited PTO

  • Aggregate, validate, and govern data across booking systems, CRM, finance tools, and partners
  • Build and maintain dashboards and automated reports tracking usage, spend, and satisfaction
  • Analyze trends and cohorts to surface risks, growth opportunities, and inefficiencies

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US Unlimited PTO

  • Provide thought leadership and strategic partnership to your product stakeholders, influencing roadmap decisions with data-driven insights
  • Own the experimentation strategy for your product team, including test design, success metrics, sample-size estimation, guardrails, and results interpretation
  • Conduct deep-dive analyses to answer strategic business questions, quantify opportunities, and recommend clear actions

Hims & Hers is a health and wellness platform that aims to help the world feel great through better health. They are redefining healthcare by prioritizing the customer and delivering affordable, accessible, and personalized care.

$96,000–$134,000/yr
US Canada

  • Serve as the primary analytics partner to GTM leadership.
  • Deliver high-impact analyses and dashboards that address critical business challenges.
  • Define, govern, and track GTM key performance indicators (KPIs).

1Password is building the foundation for a safe, productive digital future, focusing on identity authentication and secure application sign-ins. They are a fast-growing company with over $400M in ARR, recognized on the Forbes Cloud 100, and they value collaboration and transparency.

US Unlimited PTO

  • Perform detailed product usage and business performance analyses to derive data insights that lead to actionable business solutions.
  • Design, execute, and analyze A/B tests to measure impact of changes with a focus on iteration to perfection.
  • Intertwine analytics with business and product strategy to craft business proposals that ultimately impact the bottom-line.

OnePay is a consumer fintech company helping millions of Americans make money better. They offer an all-in-one financial services platform bringing together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto, and are backed by Walmart and Ribbit Capital.

$92,000–$108,386/yr
US

  • Working under our HRIS Leader; partner with People, HRIS, and cross-functional stakeholders to support the implementation, optimization, and ongoing maintenance of Workday.
  • Design, build, and maintain scalable people analytics solutions, including dashboards and reports that surface insights across the employee lifecycle.
  • Perform advanced data analysis to support workforce planning, organizational health, DEI insights, compensation, and operational decision-making.

Virta Health aims to reverse metabolic disease in one billion people by innovating in technology, personalized nutrition, and virtual care delivery. They have raised over $350 million and partner with large organizations to help their employees restore their health.

Global

  • Investigate performance, trends, forecasts and bugs, reporting back with recommendations.
  • Collaborate with product and development teams to translate requirements into data needs.
  • Act as the primary data contact, gathering requirements and communicating progress.

Forbes Advisor's mission is to help readers turn their aspirations into reality by providing trusted advice and guidance. They are an experienced team of industry experts with decades of experience across various teams and geographies.

US Unlimited PTO

  • Understand underlying metrics driving marketing, sales, and operational strategies.
  • Unearth insights that influence decision-making and enhance performance measurements.
  • Shape how the organization interprets data and strategizes for growth.

Jobgether leverages AI to match candidates with roles, ensuring applications are reviewed quickly and fairly. Their system identifies top candidates for hiring companies, streamlining the recruitment process, but final hiring decisions are made by humans.

Global

  • Develop SQL queries to analyze and interpret data for relevant insights.
  • Design and present Tableau dashboards to communicate business insights.
  • Collaborate with teams to conduct ad hoc research, impact analysis, and validate issue resolutions.

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. With over 125 years of experience and 21,700 employees across 30 countries, they specialize in data gathering, analysis, and fraud prevention.