Source Job

$104,000–$112,500/yr
US

  • Manage a portfolio of strategic customers, proactively communicating status and risk.
  • Independently lead customers through Success Planning focused on 12-month outcomes.
  • Analyze customer data to identify trends and tailor conversation starters.

Customer Success Account Management IAM SFDC Gainsight

20 jobs similar to Senior Customer Success Manager

Jobs ranked by similarity.

Developing and implementing software solutions using Next.js 15 (App Route), NestJS, Node.js, TypeORM, and PostgreSQL. Building and maintaining features for cloud-based environments with scalability and performance in mind. Taking ownership of applications end-to-end from specification and implementation to deployment, monitoring, and support.

Software Mind develops solutions that make an impact for companies around the globe.

Europe North America

  • Lead CMS product development, managing a clear product roadmap and guiding cross-functional teams.
  • Act as the primary client partner, ensuring clear communication, aligned priorities, and smooth decision-making.
  • Oversee delivery operations and financial performance, including project planning, budget tracking, and risk mitigation.

Fueled is a leading digital strategy, design, and engineering agency. They are a 300+ person team that has designed and built hundreds of digital products and experiences for brands like Google, Apple, and The New York Times, fostering a culture that values flexibility and creativity.

  • Build and implement n8n workflows based on requirements and collaborative planning
  • Design, connect, and integrate various APIs within n8n automations
  • Collaborate on workflow architecture, implementation, and optimization

INFUSE brings together people who look into the future to better understand how technology will shape businesses. They bring together people who create and navigate projects with meaningful impact, fostering innovation as a core value.

$171,000–$215,000/yr
US

  • Lead the creative team in conceptual exploration, ensuring foundational ideas to disruptive concepts.
  • Orchestrate a seamless story across all physical touchpoints, directing strategy for in-store digital screens and physical print collateral.
  • Establish a robust, scalable design system for client's stores, maintaining brand consistency and adapting to different footprints and markets.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster, operating at the intersection of technology and marketing.

Brazil

Develop modular, scalable components and pages from Figma designs using Angular v18, TypeScript, RxJS, and Material Design. Implement reactive architectures (e.g., Signals), and effectively manage observable streams to prevent memory leaks. Contribute to shared design systems, participate in PR reviews, and collaborate across functions.

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

Canada 4w PTO

  • Manage user access, roles, and permissions and configure workflows.
  • Partner with Finance and Accounting teams to ensure systems are operating reliably.
  • Troubleshoot issues and coordinate with vendors or engineering teams to resolve incidents.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money with smart technology.

$105,000–$120,000/yr
US Unlimited PTO

Lead all accounting month-end close activities, ensuring timely, accurate, and GAAP-compliant financial reporting. Oversee accounts payable operations, including administration and optimization of the accounts payable system. Partner with an external CPA firm to support tax filings and related requests.

Appcues is on a mission to become the market leader in customer experience for technology companies by enabling teams to design personalized in-app experiences.

US 3w PTO

  • Coordinate and manage in-person and virtual events for B2B audiences.
  • Support digital marketing efforts across owned media and paid media channels to ensure timely, effective and ROI-driven campaigns
  • Create and update marketing materials for B2B communications, while maintaining brand and messaging consistency.

MLT is a national nonprofit committed to expanding economic opportunities and building a more inclusive economy. For over 20 years, MLT has partnered with the world’s leading employers and provided enterprising young people with a proven playbook for economic mobility.

Europe

  • Manage third-party finance systems, including Workday Financial, Workday Prism Analytics, Workday Accounting Centre, and Navan.
  • Partner with the Finance team to improve existing systems and processes; analyze and document current financial processes, identifying opportunities for improvement.
  • Design, implement, and test custom reports, dashboards, discovery boards, OfficeConnect and financial processes within Workday, ensuring data accuracy and integrity.

Welltech is a global company with Ukrainian roots, focused on helping people build healthy habits. With five hubs across Cyprus, Ukraine, Poland, Spain, and the UK and a diverse, remote-friendly team of 700+ professionals, they continue to scale rapidly.

$60,000–$90,000/yr
US 4w PTO

  • Build and improve mobile app features, creating polished and performant UI components.
  • Own features end-to-end, from design to shipping, including any necessary API changes.
  • Monitor and optimize the transaction attribution system to ensure accurate processing at scale.

Sierra Studio connects talented Brazilian professionals with exciting career opportunities in a highly-vetted small community of growing companies in the US. Applying to Sierra seamlessly integrates you into their ecosystem, granting automatic eligibility for all relevant opportunities they offer.

$90,000–$120,000/yr
US

Draft and review Acquisition Strategy documents for acquisition review boards. Review program milestone documentation for compliance with DoD 5000 guidance. Provide analysis and recommended courses of action for ACAT-level programs.

Coho Consulting Group supports major acquisition programs for the Department of Defense.

US

  • Lead the design, development, and deployment of enterprise-scale data and AI solutions.
  • Architect, implement, and optimize large language models and agentic AI workflows for business automation and decision support.
  • Leverage AWS and Snowflake to build scalable, secure, and efficient data pipelines for structured and unstructured data.

U.S. FinTech built and operates the largest and most advanced mortgage securitization platform in the world, supporting the Uniform Mortgage-Backed Security (UMBS) of Fannie Mae and Freddie Mac.

Europe

As a Staff Engineer, drive architectural thinking at the squad level and contribute to key initiatives. You'll be a technical partner to leadership, shaping the architectural vision. Coach Senior Engineers and elevate their architectural thinking.

Ankorstore, launched in 2019, is Europe’s leading B2B platform connecting brands and independent retailers, empowering retailers to compete with major players.

US Canada

  • Work closely with Producers to devise the tone, style and sonic identity of a show, culminating in a proof of concept delivered on a clear timeline that guides production.
  • Design and implement soundscapes, original music, and effects for meditation, sound bath, and narrative audio experiences.
  • Deliver final audio assets in the correct formats for both hardware and off-platform listening experiences.

Hatch is on a mission to help people build better sleep habits so they can feel more focused, energized, and present in their lives—designing best-in-class smart sleep devices and science-backed sleep content. More than 5 million sleepers of all ages have made space for rest with Hatch.

Colombia

  • Provide essential support for the Inside Sales Team: addressing inquiries related to sales workflows and product information, and delivering insightful reports to help the Management Team make informed decisions
  • Review, evaluate, and update current sales processes, implementing market best practices and transforming insights into actionable plans
  • Collaborate with cross-functional teams to align sales processes with organizational goals

Ideals is a global B2B SaaS company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. They are trusted by over 2,000,000 users from 175,000 companies globally and are on a mission to create more prosperity in the world.

Mexico

  • Lead large-scale ERP integration projects from scoping to go-live, ensuring smooth execution across all phases.
  • Act as the main technical point of contact for enterprise clients—guiding them through API usage, ERP configurations, and integration best practices.
  • Build strong client relationships by ensuring ERP integration success and satisfaction.

Clara is the fastest-growing company in Latin America and has built the leading solution for companies to make and manage all their payments. They help over 20,000 large and growing businesses operate with agility and financial clarity. Clara is backed by some of the most successful investors in the world.

  • Design, develop, and maintain scalable frontend solutions for the calendar module using React and TypeScript.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Optimize performance and ensure high-quality user experiences.

ClickUp is building a converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.

$171,000–$222,000/yr
US

  • Develop and implement strategic account plans for key accounts focusing on long-term growth.
  • Recruit, hire, train, and mentor a high-performing team of key account managers.
  • Ensure exceptional customer satisfaction and build strong, long-lasting relationships with key account stakeholders.

Xometry powers industries by connecting people with ideas to manufacturers who can bring them to life. They provide a digital marketplace giving manufacturers resources to grow and making it easy for buyers to tap into global manufacturing capacity.

  • Design marketing materials, landing pages, social media graphics, email templates, and advertisements.
  • Develop information architecture, user flows, wireframes, and interactive prototypes for intuitive experiences.
  • Maintain documentation, including style guides and design systems, to streamline implementation.

This position is posted by Jobgether on behalf of a partner company; Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly.

UK 4w PTO 14w maternity 14w paternity

  • Handle support billing tickets, payment disputes, and subscription operations.
  • Streamline and improve workflows by identifying gaps and automating or optimizing processes.
  • Collaborate with Finance, Product, and Support Engineering teams to address customer friction.

Render is building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications.