Respond to customer inquiries via email and live chat in a timely, professional, and friendly manner.
Use Gorgias to manage, organize, prioritize, and respond to customer support tickets, and Shopify to review orders and customer details.
Provide accurate resolutions based on company policies, escalate complex issues, and maintain clear customer records.
20four7VA is a remote staffing company that connects clients worldwide with offshore independent contractors. They offer a supportive community and constant training for their contractors.
Research profitable Amazon FBA products and identify brands, wholesalers, and distributors for sourcing opportunities.
Analyze product profitability using Keepa, SellerAmp, and other tools to calculate ROI and margins.
Conduct professional supplier outreach, build and maintain organized supplier pipelines, and present qualified opportunities to the client.
20four7VA is a recruiting and outsourcing firm that connects independent contractors with clients worldwide for remote virtual assistant roles. They offer competitive rates, weekly payments, free training, and constant support to a vibrant community of contractors.
Handle day-to-day business administration tasks including Shopify management, order processing, and inventory.
Manage multiple customer service inboxes and respond to high volumes of emails with appropriate tone and speed.
Provide sales support through CRM, pipeline assistance, and invoice follow-ups, while proactively identifying operational issues.
Wing is a one-stop shop for companies building world-class teams and automating operations. They have an inclusive culture and a supportive team, emphasizing job security and growth opportunities.
Manage Amazon Seller Central and FBA operations across Australia, US, and Canada.
Handle inventory forecasting, replenishment planning, and supplier coordination.
Oversee freight logistics, FBA shipments, and catalogue content management.
The company is a growing Australian e-commerce brand in the home and lifestyle space, offering thoughtfully designed products. The team is small and expanding, with a focus on operational efficiency and remote collaboration.
Manage and optimize e-commerce platforms (Shopify, dropshipping, wholesale sites) and assist with customer service.
Create and manage digital marketing campaigns across social media (Meta, TikTok, Pinterest) and develop engaging content.
Execute PPC campaigns (Meta Ads, Google Ads) and maintain content calendars and marketing workflows.
Wing is redefining the future of work by providing a one-stop shop for companies to build world-class teams and automate operations. They foster an inclusive culture and a fun work environment with opportunities for career growth.
Manage promotional campaigns, pricing, and reimbursements across Amazon and Walmart.
Conduct data analytics and reporting to drive sales and channel optimization.
Maintain account health, catalog operations, and competitive monitoring.
The company is a leading women's wellness brand dedicated to empowering women through every stage of their health journey. They are a growing business investing in digital infrastructure and customer experience to support their expanding online channels.
Manage Amazon and e-commerce advertising, listings, inventory, and FBA shipments.
Support accounting by pulling Amazon data, entering invoices, and preparing month-end reports for CPAs.
Handle compliance and logistics, including USDA/FDA files and coordination with 3PLs and customs brokers.
Wing is redefining the future of work by providing a one-stop shop for companies to build world-class teams and automate operations. As a rapidly growing company, we foster an inclusive culture with upskilling opportunities and a supportive team.
Deliver warm, personalized customer service via email and chat with efficiency and attention to detail.
Provide product recommendations and sizing guidance to help customers make confident decisions.
Assist with order placement, status updates, returns, exchanges, and shipping issues.
They provide personalized customer support for an e-commerce partner, assisting customers throughout their shopping journey. They are a small, remote, seasonal team that values empathy, collaboration, and exceptional customer experiences.
Build, manage, and optimize Shopify landing pages to convert paid traffic into engaged customers and revenue.
Apply conversion rate optimization, A/B testing, and analytics to improve funnel performance and customer experience.
Collaborate cross-functionally with creative, marketing, and growth teams to align advertising and landing page messaging.
Our partner is a high-growth DTC wellness brand specializing in e-commerce. They operate with a fully remote team and focus on fast-paced growth and collaboration across creative, marketing, and growth functions.
Turn product photos into ready-to-review listing drafts on eBay and Whatnot.
Research and fill in accurate item details using tools like Google Lens and competitor listings.
Write standardized eBay titles and build full listings, leaving drafts for client review.
The client is a full-time reseller of toys and collectibles with 6–7 years of experience, primarily on eBay and Whatnot. The business has been a one-person operation with occasional help, steadily growing in volume.
Manage and support three Shopify websites, including two e-commerce storefronts and one wholesale catalog site.
Proactively identify issues and opportunities, recommend improvements, and handle large-scale product launches twice a year.
Support and scale the B2B wholesale program, including tiered pricing and customer-specific experiences.
They are a lighting company with locations in Canada and the US. They operate three Shopify websites for e-commerce and wholesale trade, but no details on company size or culture are provided.
Provide frontline support to brand and retail partners across digital and voice channels.
Manage order workflows and account-level changes, coordinating with Operations, Sales, and Finance.
Meet individual KPI targets and contribute to process improvements and knowledge base.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ worth of cannabis products annually. Backed by Y Combinator, we are rapidly expanding and have a structured, collaborative team culture.
Source profitable products for Walmart resale using online arbitrage or wholesale, targeting 20%+ ROI.
Manage Walmart WFS listings, shipping plans, inventory, and customer returns with minimal supervision.
Maintain organized records and support e-commerce operations as the business grows.
20four7VA provides remote virtual assistant services to clients worldwide, primarily in developed markets. They offer various open roles with free training, weekly payments, and a supportive community for independent contractors.
Lead and support a remote social media team of 4-6 people to plan and execute fashion e-commerce campaigns.
Develop a 12-month social strategy and calendar, optimizing posts using engagement and performance insights.
Coordinate team workflows, content approvals, and deliver a 12-month social media roadmap.
Naughty Kitten Clothing is an online fashion business that sells high-quality branded products worldwide, with a strong community of women who are more than just ambassadors. The company is community-driven, supporting creators, models, and influencers, and aims to empower women through its brand.
Manage and maintain product listings across Amazon Seller Central and Vendor Central.
Troubleshoot and resolve catalog issues, including suppressed listings and stranded inventory.
Optimize listings, variations, and flat files to improve content quality and conversion.
20four7VA is a remote staffing company that connects independent contractors with clients worldwide. They focus on providing training, support, and a vibrant community for their virtual assistants.
Identify and evaluate profitable resale opportunities on Amazon US using SellerAmp and Keepa.
Calculate profitability, demand, competition, and risk factors for each product.
Document all analysis in a shared Google Sheet with complete calculations and sourcing links.
20four7VA connects offshore independent contractors with clients worldwide for remote services. They offer competitive rates, weekly payments, and a supportive community for contractors.
Perform daily fraud screening and handle fulfillment issues with 3PL partners.
Manage e-commerce systems and collaborate with cross-functional teams to resolve order problems.
Investigate order errors, maintain operational queues, and ensure timely resolution.
Nutrafol is a hair wellness company that creates clinically tested products for hair growth, targeting key root causes of hair thinning with a patented blend of natural ingredients. The company is growing rapidly, recommended by over 7,500 physicians, and fosters a culture of individuality, innovation, and continuous improvement.
Support weekly inventory and sell-through updates, ensuring accurate data and flagging stock-out risks.
Coordinate with global suppliers and freight forwarders to manage purchasing, shipping, and order tracking.
Maintain operational data integrity, improve SOPs, and assist cross-functional teams with project execution.
iRESTORE is a fast-growing direct-to-consumer brand in beauty and wellness, focused on helping customers restore confidence through safe, effective, and technology-led solutions for hair regrowth, skin, and body care. They are a growing team building capabilities to become a global leader, with a culture of ownership, collaboration, and data-driven decision-making.
Manage day-to-day marketplace operations across Amazon, TikTok Shop, Walmart, and other channels, ensuring products remain listed, buyable, and aligned with brand standards.
Monitor catalog health, inventory levels, and performance metrics like GMV, CVR, and ROAS, proactively identifying issues and optimization opportunities.
Coordinate with internal teams, external agencies, and retail partners to execute merchandising, promotions, and marketplace expansion initiatives.
Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.