Lead end-to-end implementations of Student Information Systems, Learning Management Systems, and CRM platforms for higher education institutions across LATAM.
Conduct virtual workshops to gather requirements, configure systems, manage data migration and integrations, and train academic and administrative users.
Act as a trusted advisor to clients, creating project plans and materials while ensuring client satisfaction and project success in a remote, multicultural team environment.
Lead requirements gathering, define RACI charts, and draft project charters.
Manage client expectations, coordinate with SMEs to clear blockers, and oversee third-party service delivery.
Translate functional requirements into technical recommendations.
Instructure creates intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Manage IT projects involving ServiceNow implementations and upgrades.
Plan and execute project tasks, understanding ServiceNow platform capabilities.
Collaborate with stakeholders to gather requirements and provide project updates.
Talentus Global is a US company with a strong presence in LATAM and across 20 countries around the world. They offer near-shore BPO services including smart-sourcing, dedicated teams, managed IT services, software outsourcing, and ERP & CRM solutions.
Directly support the General Manager in building and growing Remote Embedded product, ensuring alignment with strategic objectives.
Develop and project manage Remote Embedded partners’ implementation timeline, and operational work streams (in close collaboration with the Partners’ teams).
Lead the planning, tracking and completion of all project tasks throughout the partner onboarding and implementation process.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams and their team works tirelessly on ambitious problems, asynchronously, around the world.
Leverage modern eLearning authoring and multimedia tools.
Turnitin partners with educators and institutions to develop learning integrity solutions. They are a global organization with team members in over 35 countries and experience a remote-first culture.
Review and edit existing college-level course structure and materials.
Evaluate and adjust recommended updates to existing course structure.
Review course learning outcomes and competencies for accuracy.
Study.com's mission is to make education accessible. Over the last two decades, they’ve become the leading online education platform, delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month.
Serve as a customer’s go-to technical advisor, owning day-to-day project management and escalation.
Act as the subject matter expert of the relationship and understand all facets of the partnership.
Manage the overall project charter, collaborating with stakeholders to deliver world class solutions and experiences.
Branch empowers workers with financial freedom by helping companies accelerate payments and providing working Americans with accessible, free financial services. They're committed to building and delivering more inclusive, transparent, and frictionless financial products, valuing a diversity of opinions and working styles.
Serve as the primary point of contact for operational and implementation questions from country teams.
Develop deep fluency in Khan Academy products and translate product changes into clear, actionable guidance for country teams.
Work closely with Product, Engineering, Data, Legal, and Marketing teams to unblock country needs.
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. They value diversity, equity, inclusion, and belonging as necessary to achieve their mission and impact the communities they serve.
Manage LMS platform (LearnWorlds or similar) end-to-end, including course setup, user enrollments, and permissions.
Ensure data alignment and integrity between HubSpot CRM and the LMS, troubleshooting discrepancies and system issues in real time.
Support training program operations, including logistics, participant tracking, and live session setup via Zoom.
Breezy is a company that provides hiring and recruitment software solutions. It is a technology-focused organization that operates with a modern, platform-driven approach to streamline the application process for candidates and employers.
Own and operationalize end-to-end program delivery for complex cross-functional product initiatives.
Implement and monitor operational metrics and program tracking systems that improve visibility into design progress, delivery timelines, capacity, and cross-team dependencies.
Identify process inefficiencies, delivery bottlenecks, and sources of friction across Product Design, Product Management, and Engineering, and implement improvements.
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, they're the world’s largest online therapy service, providing affordable and convenient therapy across the globe, with a diverse team that shares a passion for expanding access to therapy.
Lead implementation strategy for SBNC’s national programs across partner campuses.
Oversee three program staff responsible for day-to-day program execution and campus coordination.
Manage and support three program staff and an Operations Manager.
The Student Basic Needs Coalition (SBNC) is building the national model for connecting college students with public benefits and basic needs resources. SBNC has grown rapidly and now partners with 112 campuses nationwide, has screened more than 50,000 students, and has referred students to over $116 million in potential public benefits.
Manage multiple cross-departmental IT projects involving business process changes, software selection, and system implementations using traditional and Agile/Scrum methodologies.
Lead academic and administrative departments, technical staff, and user communities through campus-wide IT projects, occasionally working outside normal business hours.
Report to the Director of IT Strategy, Project and Portfolio Management, requiring strong communication, facilitation, and problem-solving skills to handle multiple tasks and influence others toward shared goals.
Brown University is a leading institution for education, discovery, and global intellectual progress, founded in 1764. It is one of the largest employers in Rhode Island and fosters a community dedicated to the pursuit of knowledge and individual growth.
Design and implement automations between Canvas and Airtable.
Configure Canvas courses, sections, enrollments, and grade passback processes.
Build and maintain Airtable bases that track learners, cohorts, attendance, and outcomes.
Per Scholas aims to drive mobility and opportunity in the tech landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost programs in Cloud, Cybersecurity, and more, having trained 30,000+ individuals.
Lead technical onboarding for new clients, including implementation, setup, and ensuring service launch.
Partner with client IT to analyze and implement system interfaces, maintaining existing interfaces.
Act as a higher-level technical resource for support tickets, troubleshooting and coordinating resolutions.
Rater8 is a leader in healthcare reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator serving over 25,000 providers and are a "Great Place to Work™", offering unlimited career growth.
Guide discovery for project deliverables and lead technical requirements gathering sessions.
Provide knowledge-backed recommendations and educate clients on system functionality.
Design, validate, and implement critical system components in CRM platforms.
Zuri Group provides functional support and best practice guidance to clients, focusing on CRM implementations for nonprofit and higher education. They are a safe and inclusive workplace that values potential, curiosity, and willingness to learn.
Lead the creation and delivery of high-impact demo environments and POCs for complex opportunities.
Manage end-to-end execution of all RFPs, RFIs, RFQs and formal tenders.
Collaborate with Product and QA teams to test new platform features.
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. They are among the largest globally distributed companies in the world, with a team of 7,000 spanning more than 100 countries.