Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
Drive high standards of communication, structure, and follow-through, ensuring priorities and decisions are clearly documented.
MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers and 500+ ecosystem partners, the company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a culture focused on accountability, rigor, and trust.
Own payments and fraud operations end to end, balancing fraud loss and customer friction.
Manage third-party vendors and set strategy for scaling payments trust.
Lead incident response and optimize checkout conversion.
Courtyard.io is one of the fastest-growing collectibles startups, making it faster, easier, and more exciting to discover, collect, and cash out instantly. We are a remote-first company hiring across all functions to push the boundaries of what's possible in collectibles and digital ownership.
Lead and manage the trust and safety operations for TrevorSpace, an online safe-space social network for LGBTQ+ young people, ensuring world-class enforcement standards and policy compliance.
Act as the ultimate escalation authority in a 24/7/365 environment, handling live crises and high-stakes incidents with decisive action.
Partner cross-functionally with legal, policy, technology, and communications teams to govern platform safety, develop SOPs, and drive automated moderation solutions.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. For over 25 years, we have been saving lives through crisis services, research, advocacy, education, and peer support programs.
Build and own the Trust & Safety function to protect the field workforce of phlebotomists entering members' homes alone.
Run discovery to surface major risks, author policies, and deploy safety solutions such as body cameras and panic buttons.
Partner with Legal, People, and Field Operations to establish incident response workflows and field education programs.
Getlabs is a leading platform for at-home diagnostics, enabling healthcare organizations to send mobile phlebotomists to patients' homes for lab collections and advanced diagnostics. The company has raised $50M from strategic investors including Labcorp and Quest, and was acquired by Function Health in 2026 to create a comprehensive preventive health platform.
Analyze user behavior and transactions to identify risks, fraud, and policy violations.
Investigate suspicious activity and resolve complex cases to protect platform integrity.
Collaborate with cross-functional teams to improve risk operations and user safety.
The company operates a global online marketplace connecting buyers and sellers worldwide. It is a collaborative, inclusive, and fast-growing technology company with a distributed team focused on trust and safety.
Lead the Trust Risk Program to drive risk-based decisions across security, privacy, trusted AI, and resilience.
Guide product and engineering teams in proactive risk management and develop AI-enabled modernization strategies.
Establish enterprise mechanisms for mitigation accountability and communicate program health to executives.
Autodesk creates software that powers the design and making of everything from buildings to movies. The company fosters a culture of belonging and innovation, with a global team dedicated to transforming how things are made.
Lead enablement for global Law Enforcement Operations and Threat Assessment teams, ensuring accurate and timely response to lawful requests and serious safety incidents.
Develop and monitor metrics, reporting, and performance oversight across intake, investigation, assessment, response, and after-action learning.
Identify operational gaps and risk vulnerabilities, then drive improvements to tools, processes, and training for globally distributed teams.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals worldwide. The company offers unique stays and experiences that enable guests to connect with communities in a more authentic way.
Own and enforce Rules of Conduct, punishment framework, and escalation policies for platform safety.
Monitor support queue health, response times, and provide performance feedback to agents.
Lead a collaborative team bridging Trust & Safety and Support, and communicate community insights to product team.
Everskies is an online pixel doll platform for Gen Z, with a community that values creativity and expression. The team is small, fast-moving, and focused on keeping the platform safe and inclusive.
Own single-threaded leadership for Risk, Trust & Vault, translating business goals into versioned APIs and event-driven architectures.
Drive agentic strategy to transition from manual risk review to an autonomous, AI-driven fraud screening engine.
Embed a 'You Build It, You Run It' culture, ensuring bank-grade reliability and PCI compliance across all components.
Yuno is the AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. With a single API, Yuno connects to 1,000+ payment methods and 460+ integrations in 190+ countries, and global brands like Arcos Dorados, NetEase Games, and GoFundMe run their payments on Yuno.