Lead and manage the trust and safety operations for TrevorSpace, an online safe-space social network for LGBTQ+ young people, ensuring world-class enforcement standards and policy compliance.
Act as the ultimate escalation authority in a 24/7/365 environment, handling live crises and high-stakes incidents with decisive action.
Partner cross-functionally with legal, policy, technology, and communications teams to govern platform safety, develop SOPs, and drive automated moderation solutions.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. For over 25 years, we have been saving lives through crisis services, research, advocacy, education, and peer support programs.
Own and enforce Rules of Conduct, punishment framework, and escalation policies for platform safety.
Monitor support queue health, response times, and provide performance feedback to agents.
Lead a collaborative team bridging Trust & Safety and Support, and communicate community insights to product team.
Everskies is an online pixel doll platform for Gen Z, with a community that values creativity and expression. The team is small, fast-moving, and focused on keeping the platform safe and inclusive.
Analyze user behavior and transactions to identify risks, fraud, and policy violations.
Investigate suspicious activity and resolve complex cases to protect platform integrity.
Collaborate with cross-functional teams to improve risk operations and user safety.
The company operates a global online marketplace connecting buyers and sellers worldwide. It is a collaborative, inclusive, and fast-growing technology company with a distributed team focused on trust and safety.
Oversee daily operations of the Global Threat Assessment Program within the assigned region.
Manage threat assessment cases end-to-end, including triage, investigations, and incident management.
Maintain rigorous case documentation and regional situational awareness to ensure timely response.
Airbnb is a global hospitality platform that connects hosts and guests for unique stays and experiences. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of belonging and innovation.
Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
Drive high standards of communication, structure, and follow-through, ensuring priorities and decisions are clearly documented.
MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers and 500+ ecosystem partners, the company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a culture focused on accountability, rigor, and trust.
Lead and grow a team of security specialists to manage day-to-day security operations, incident response, and threat intelligence.
Own the security strategy, policy framework, and controls while partnering with engineering on cloud and application security.
Drive security awareness across the organization and report on risks to senior leadership and governance forums.
Wayflyer provides fast, technology-driven financing to small businesses, assessing them in minutes and deploying capital within 24 hours. With over $6 billion deployed and backing from Tier 1 banks, the company has a global team across offices in Dublin, London, New York, Charlotte, Berlin, and Sydney, fostering an ambitious and collaborative culture.
Lead a team of Region Safety Managers to develop and implement safety strategies.
Partner with operational leadership to foster a strong safety culture and ensure compliance.
Monitor safety performance metrics and drive continuous improvement in safety programs.
Ferrellgas provides propane and related services to customers across the United States. The company is a large organization with a culture focused on safety, community involvement, and employee growth.
Drive the product strategy and roadmap for Ads Integrity, encompassing ad review, fraud prevention, advertiser trust, and platform quality.
Balance advertiser experience, user safety, operational efficiency, business impact, and regulatory landscapes in every product decision.
Lead alignment and deliver durable, long-term solutions alongside Engineering, Policy, Legal, Operations, Sales, Product Marketing, and broader product organizations.
Reddit is a community of communities, built on shared interests, passion, and trust. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
You will lead sensitive investigations from intake through resolution, including interviewing team members, analyzing information, writing investigation reports, and recommending next steps.
You will coach and advise leaders on complex team member relations matters, including performance management, while helping them manage business and company risk.
You will build proactive programs that help prevent workplace concerns before they escalate.
GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, we foster a high-performance culture driven by our values and continuous knowledge exchange.
Lead enablement for global Law Enforcement Operations and Threat Assessment teams, ensuring accurate and timely response to lawful requests and serious safety incidents.
Develop and monitor metrics, reporting, and performance oversight across intake, investigation, assessment, response, and after-action learning.
Identify operational gaps and risk vulnerabilities, then drive improvements to tools, processes, and training for globally distributed teams.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals worldwide. The company offers unique stays and experiences that enable guests to connect with communities in a more authentic way.
Own payments and fraud operations end to end, balancing fraud loss and customer friction.
Manage third-party vendors and set strategy for scaling payments trust.
Lead incident response and optimize checkout conversion.
Courtyard.io is one of the fastest-growing collectibles startups, making it faster, easier, and more exciting to discover, collect, and cash out instantly. We are a remote-first company hiring across all functions to push the boundaries of what's possible in collectibles and digital ownership.
Lead customer security reviews, RFPs, RFIs, and questionnaires to keep deals moving.
Own SOC 2 Type II program management and the customer-facing trust portal.
Author security policies and manage AI compliance frameworks.
Sparkrock helps social benefit organizations like nonprofits, school boards, and government agencies reach their full potential through technology. They are a best-in-class, 100% remote organization with a focus on culture and growth, serving over 150,000 users.
Review host accounts and activity to ensure policy compliance and take appropriate action.
Communicate professionally with hosts to resolve issues while maintaining standards.
Identify patterns and process improvements to enhance marketplace integrity.
Peerspace is an online marketplace connecting professionals with unique spaces for events and productions. The Host Success team maintains marketplace quality and trust.