Build, test, and maintain the infrastructure environment for software deployments.
Automate software development, testing, and deployment processes.
Troubleshoot code deployment issues and assist in their mitigation.
Medical Solutions connects nurses and allied health professionals to healthcare facilities across the US. They focus on creating a supportive and inclusive environment for their employees, offering various benefits and perks to enhance their wellbeing and professional growth.
Handle customer and internal user requests via chat, email, and phone in English, providing consultations on Edge Network products.
Conduct technical diagnostics to resolve incidents, gather information, and escalate complex issues while using internal documentation to deliver timely solutions.
Identify patterns in technical issues to suggest improvements, share knowledge with the team, and enhance overall support capabilities to prevent reoccurrences.
Gcore is an international cloud and edge leader providing web performance, content delivery, and security services to global industry leaders. The company collaborates with major tech firms and has over 550 professionals dedicated to transforming internet infrastructure and accelerating innovations like AI.
Own the Khan Academy Kids support function end-to-end, from user inquiries to strategic partnership with Product and Engineering teams.
Manage Zendesk, support metrics, and help resources, while serving as the internal voice of users to surface product insights.
Support district partners with technical deployments and coordinate product release readiness, including QA testing and resource development.
Khan Academy is a nonprofit delivering a free, world-class education through its proven learning platform. It is a mission-driven organization with over 181 million registered learners and a diverse, collaborative team committed to inclusion and professional development.
Maintain high customer satisfaction while managing operational expectations
Become a product expert and maintain a deep understanding of product functionality
Teramind is a company that provides an Insider Risk Management and User Behavior Analytics platform. They are a hybrid, global workforce that helps organizations mitigate insider threats and protect sensitive company data with enterprise-grade software, with a flexible and inclusive culture.
Design, develop, and support cloud and locally hosted solutions that facilitate ease of service deployment, availability, and operations
Continuously improve processes and infrastructure to be easy to deploy, scalable, secure, and fault-tolerant
Automate operational, testing, installation, and other processes to increase efficiency and stability
Zimperium is the world leader in mobile security, purpose-built to protect the modern mobile enterprise. Trusted by leading organizations and governments, their AI-driven platform delivers real-time, on-device protection for mobile applications and devices.
Contribute to the development, deployment, and maintenance of data and AI products.
The Patrick J. McGovern Foundation (PJMF) is a philanthropic organization dedicated to advancing artificial intelligence and data science solutions to create a thriving, equitable, and sustainable future for all. They work in partnership with public, private, and social institutions to drive progress on our most pressing challenges.
Daily operations of the MCC, including monitoring live services and managing incident response.
Responsible for customer requests and tickets within committed SLA response times.
Create, refine, and follow policies and procedures for incident management, escalation, and communication.
Rocket Science Group is a co-development game studio specializing in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. They have teams in Europe and North America and work in partnership with the game industry’s top creators.
Work on real projects as an NBCUniversal Academic Year intern.
Contribute to meaningful work and build relevant skills.
Collaborate in a supportive environment focused on growth.
NBCUniversal is a leading media and entertainment company creating and distributing world-class content across film, television, and streaming. They operate through entertainment and news brands like NBC, Telemundo, and Peacock, with studios including Universal Pictures and DreamWorks Animation, and theme parks worldwide, employing a talented workforce and promoting an inclusive culture.
Responsible for the architecture of hybrid game and ML systems, serving as the primary contact for integrating machine learning into game systems.
Design, develop and maintain learning and non-learning systems.
Keep current on the latest developments in both ML and game technologies, identifying and exploring relevant applications for the company.
CD PROJEKT RED's mission is to create revolutionary, story-driven RPGs which go straight to the hearts of gamers. They share behind-the-scenes insights and stories direct from our team members on their social media, YouTube channel, and Beyond the Game Blog.
Monitor and maintain internal platforms to ensure they are secure, up-to-date, and running efficiently
Apply patches, upgrade packages, and coordinate platform version updates
Automate routine maintenance tasks and improve deployment pipelines
Empower's vision is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. They foster a flexible work environment and fluid career paths, encouraging internal mobility while recognizing the importance of purpose, well-being, and work-life balance.
Support and enable internal business units through shared engineering services.
Build relationships with multiple stakeholders across the organization.
Automate upgrades for managed services and VMs.
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019 and fully distributed, they're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Participate in the monitoring, maintenance, and evolution of the system infrastructure supporting the TuoTempo web application.
Design, create, and support system distribution; test and monitor application code.
Support internal development teams in the effective use of our organizational systems.
TuoTempo, part of the Docplanner group since 2019, develops the market-leading CRM solution dedicated to hospitals, medical centers, and health insurance providers. They aim to revolutionize interactions between healthcare organizations and patients, improve efficiency, reduce costs.
Manage workload and prioritize projects effectively.
Diagnose issues using data dumps and logs, articulate solutions.
Xsolla provides tools and services for video game developers, helping them fund, distribute, market, and monetize their games. They operate as the merchant of record and have helped over 1,500+ game developers reach more players and grow their businesses.
Design and develop internal services and tools in Go to support deployment automation and an internal developer platform.
Design, build, and maintain scalable CI/CD pipelines using GitLab CI/CD and improve Kubernetes-based environments.
Implement and maintain infrastructure as code using Terraform and Ansible while improving observability through monitoring and logging.
Social Discovery Group is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products that transform virtual intimacy into the new normal. The international team of 1000+ digital nomads works globally across more than 150 countries, creating a collaborative, distributed culture focused on social discovery and connection.
Design, build, and maintain CI/CD pipelines for various projects.
Maintain and improve infrastructure-as-code using Terraform for AWS-native applications.
Improve monitoring, alerting, and services reliability using Datadog.
BioIntelliSense is helping to decode human physiology and pioneer a new standard of proactive monitoring to improve healthcare outcomes and save lives. It is a remote-first, lean start-up environment and its global BioTeam colleagues are growth-oriented, collaborative and passionate about its mission.
Provide technical and line-management leadership to your development team.
Take responsibility for the successful delivery of projects.
Ensure best practices in software development, DevOps, and agile methodologies are upheld within the team.
Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. With a team of 500 experts in 20+ countries, they are trusted by leading enterprises.
Support Voleon's build processes and continuous delivery tools, manage software development tools, and automate systems and operations
Work with stakeholders and product teams to create robust, high-performance software and systems architectures
Establish and promote best practices for software development and testing
Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. They have become a multibillion-dollar asset manager, and they have ambitious goals for the future, with colleagues including internationally recognized experts.
Supports security aspects of DevSecOps implementations, ensuring systems meet security and compliance standards.
Works with DevSecOps engineers and developers to integrate and validate security controls.
Implements security tools, conducts vulnerability assessments, and supports compliance activities.
Edgesource Corporation provides innovative technology services for the Department of Defense (DOD), Department of Homeland Security (DHS), and other federal, state, and commercial clients. As an ISO 9001:2015 certified and CMMI Level 3 appraised small business, they offer various technical solutions.
Resolve technical issues across infrastructure, deployments, databases, caching, and web performance.
Manage support tickets via Zendesk, with occasional live chat or voice support where needed.
Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours.
Upsun (formerly Platform.sh) is the cloud application platform that helps developers, DevOps engineers, and platform teams build, ship, and scale confidently without wrestling with backend infrastructure. They are a remote, global workforce and thrive in a multicultural team.
Serve as the primary contact for all payroll-related inquiries.
Provide advanced-level support, addressing complex issues and ensuring customer satisfaction.
Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance.
Remote is dedicated to solving the challenges of global employment, making it easier for businesses to recruit, pay, and manage international teams. They foster a future-focused work culture with core values that drive their globally distributed team across six continents.