Manage the end-to-end chargeback process from dispute notification to final resolution.
Investigate transactions and customer activity to determine the validity of disputes.
Prepare and submit structured evidence packages to dispute chargebacks.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. As an early-stage company, they move quickly, operate with limited layers, and expect high ownership from every team member.
Conduct thorough investigations of billing disputes, ensuring all relevant account history, documentation, and transaction details are reviewed.
Research, evaluate, and reconcile disputes in accordance with regulatory requirements and internal policies.
Assess dispute outcomes and weigh the risk of monetary loss, including Merchant Chargebacks and Write-Offs.
Concora Credit's mission is enabling customers to Do More with Credit every day. Concora Credit is an established company with over 20 years of experience, and we're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.
Manage founders' calendars and executive follow-ups.
Own client onboarding, contracts, and invoices.
Track recruiter commissions and provide financial summaries.
My Hero VA provides virtual assistant services. They match skilled professionals with businesses needing administrative, technical, or creative support.
Provide day-to-day back-office operational support.
Manage and maintain outreach campaigns across sales engagement and automation platforms.
Prepare Visual Resumes for shortlisted candidates by gathering candidate information.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to assist clients in improving business efficiency and enhancing service delivery by matching them with qualified contractors.
Encode and verify billing entries using provided formats.
Maintain accurate billing logs and support documentation for financial processes.
Value Virtual Assistants is part of Bright Business Acceleration Inc., a Japanese-owned Filipino company that specializes in business management consulting. They offer strategic solutions and virtual assistance to help businesses worldwide improve operations and achieve growth.
Handle client intake processes and gather initial information.
Organize and maintain case files within Google Workspace.
20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They aim to improve business efficiency and enhance service delivery through qualified contractors.
Demonstrate experience interpreting and responding to customer requests through, understanding the customer's needs, and identifying actions to help achieve customer objectives quickly
Help consumers understand credit bureau processes and educate them in appropriate steps to request corrections
Provide information about credit-related memberships, services, and product offerings; advocate for solutions that will help callers improve their creditworthiness
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Develop and iterate realistic prompts to test the relevance and quality of AI-generated insights.
Systematically evaluate divergence between professional credit judgment and AI outputs across contexts.
Translate how credit professionals evaluate borrowers into problems that push the limits of AI reasoning.
Mentis AI works at the intersection of institutional investment expertise and frontier AI systems. Their team combines deep asset management experience with machine learning and applied AI research.
Develop realistic prompts to test the relevance and quality of AI-generated insights.
Systematically evaluate divergence between professional credit judgment and AI outputs.
Translate credit professional workflows into problems that push the limits of AI reasoning.
Mentis AI operates where institutional investment expertise meets frontier AI systems. Our team blends asset management experience with machine learning and applied AI research, collaborating with leading AI labs to improve how models reason and make decisions in high-stakes financial contexts.
Serve as the first point of contact for inbound phone support, documenting detailed call notes and coordinating with internal teams
Manage HubSpot email queues across multiple products and user groups, ensuring all tickets are resolved within SLA
Provide real-time support via chat for Snapdocs’ RON product
Snapdocs is transforming the U.S. mortgage market by designing workflow software and AI-driven automation that connects lenders, settlement teams, notaries, and investors. They are backed by Sequoia, Y Combinator, and F-Prime and building for the long term.
Coordinate & Communicate: Act as a primary point of contact for client inquiries.
Data Integrity: Manage and audit client accounts with a high degree of accuracy.
Administrative Support: Assist leadership with report generation, document management, and ensuring compliance across multiple digital platforms.
Sentry Credit provides collections operations services. They focus on ensuring precision and high standards for compliance in a fast-paced environment.
Manage current clients and new business development/sales.
Prospect and develop relationships with new clients.
Negotiate annual and individual pricing contracts and agreements.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Annotate and label data from mortgage conversations.
Give feedback on AI responses for accuracy and helpfulness.
Test the AI for issues, including response quality and realism.
Kastle is building the AI operating system for consumer lending, partnering with major mortgage lenders to transform contact centers and compliance using AI voice agents. Backed by Y Combinator and Commerce Ventures, they focus on redefining borrower interactions with financial institutions.
Manage and update contact records within HubSpot CRM.
Assist with planning daily sales routes using Badger Maps.
Suggest improvements for CRM organization and workflow efficiency.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to assist clients by improving business efficiency and service delivery through task-specific services rendered by qualified contractors.
Proactively manage projects, emails, and priorities while bringing ideas and solutions.
Oversee and track projects using project management tools.
Use AI tools to streamline workflows, draft communications, and improve productivity.
We're not able to determine the company description with the context provided. Please provide more information about My Hero VA to populate this field.
Respond to client calls using CRM software, addressing concerns with empathy.
Resolve complex financial situations with subject matter knowledge, documenting discussions.
Present settlement proposals to clients and guide them toward their financial goals.
National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt, establishing itself as a trusted debt relief provider. With a team-oriented environment, they focus on employee success and growth through mentorship and leadership programs.
File, track, and maintain corporate and commercial registrations; federal, state and municipal licenses; and records
Research emerging federal, state, and municipal regulations that may apply to Instawork and its subsidiaries, independently assess their applicability, recommend a compliance approach, and operationalize ongoing maintenance of any resulting obligations
Evaluate every recurring legal and compliance workflow for automation potential, then independently build or propose solutions
Instawork is an online labor marketplace connecting skilled workers with local businesses. Their AI-powered platform serves thousands of businesses and fosters economic opportunities in communities globally with hubs in San Francisco, Bangalore, and Chicago.
Perform accurate data entry across internal systems.
Manage and update JobTred CRM daily.
Monitor and respond to emails as needed.
20four7VA connects offshore independent contractors with clients worldwide, especially in developed markets. They aim to improve business efficiency for clients by providing qualified contractors for task-specific services.
Answer inbound customer calls and provide accurate responses.
Manage customer inquiries via the inbound email queue.
Support the Pending Lender Approvals process.
Caribou aims to provide financial freedom to its customers, allowing them to concentrate on their priorities. The company utilizes technology to connect customers with community banks and credit unions, facilitating a quick process.