Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of client needs.
Translate client requirements into actionable plans and provide timely responses with clearly outlined next steps for clients and internal teams.
Manage scope of work to ensure proper tracking and delivery of all project deliverables.
HelloKindred specializes in staffing marketing, creative, and technology roles, offering talent solutions that can be delivered on-site, remotely, or hybrid. They aim to make work accessible and improve lives by connecting talent to flexible opportunities with trusted brands.
To ensure all queries are processed effectively within the PVQ system.
To answer inbound telephone calls and make calls as necessary to ensure the effective running of the department.
To provide support to all colleagues to ensure the objectives of e.surv and LSL Group are met.
E.surv Chartered Surveyors, trading since 1989, is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. They employ over 600 surveyors and are part of the LSL Property Services Group PLC.
Support day-to-day client work by tracking tasks, deliverables, timelines, and dependencies across teams.
Own documentation accuracy, including meeting notes, action items, trackers, and status updates.
Act as the primary liaison for task tracking between Client Managers, activation teams, analytics, and creative partners.
Goodway Group is an independent and remote-first media and marketing services firm with a 90+ year history. They are a leading data-driven and technology-enabled digital media and marketing services firm with teams in the U.S. and the UK.
Coordinating events and communicating with clients and ambassadors.
Performing administrative duties including payment processing.
Lucky 415 Marketing and Promotions is an international Event Staffing and Promotions company that provides clients with the representation that their brand deserves. With a database of over 100,000 event staff, they have been in business since 2003 and enjoy a fantastic reputation with their clients and brand ambassadors alike.
Demonstrate experience interpreting and responding to customer requests through, understanding the customer's needs, and identifying actions to help achieve customer objectives quickly
Help consumers understand credit bureau processes and educate them in appropriate steps to request corrections
Provide information about credit-related memberships, services, and product offerings; advocate for solutions that will help callers improve their creditworthiness
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Answer inbound customer calls and provide accurate responses.
Manage customer inquiries via the inbound email queue.
Support the Pending Lender Approvals process.
Caribou aims to provide financial freedom to its customers, allowing them to concentrate on their priorities. The company utilizes technology to connect customers with community banks and credit unions, facilitating a quick process.
Keep CRM (Jobber) 100% accurate with all leads, quotes and job information.
Manage Certificates of Insurance (COIs) for commercial clients, coordinate policy updates with the insurance provider, and ensure timely delivery of COIs as requested.
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Assist with reservation and scheduling requests in accordance with established procedures
Communicate with clients to confirm details, provide updates, and answer general inquiries
Maintain accurate client records, booking information, and documentation
Destination Knot is a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. They emphasize organization, clear communication, and a positive client experience across all interactions.
Assist in project setup, timeline maintenance, and progress tracking using Asana.
Attend client meetings, prepare status updates, and organize client documents.
Collaborate with internal teams to gather information and support campaign launches.
Impiricus is an AI-powered HCP Engagement Engine, ethically connecting HCPs to pharma resources and reducing go-to-market costs. Deloitte named Impiricus the #1 fastest growing company in North America in 2025; they are guided by a council of 2000+ trusted HCP advisors.
Assist in executing client support-related activities.
Deliver reporting to our clients and/or client-focused data support.
Create high levels of client satisfaction by delivering accurate and insightful responses.
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach, and has operations in 100+ markets.
Assist with day-to-day office operations and documentation management
Maintain clear, professional communication with clients, brokers, insurers, and internal teams
Ensure all administrative activity meets quality standards and regulatory requirements
They partner with forward-thinking UK and Australian brokerages to place skilled South African professionals into remote, high-impact roles. Their approach is structured, transparent, and digitally enabled—designed to move quickly without compromising on quality.
Maintain regulatory compliance and prevent losses to members and credit union.
Perform primary telephone support and assist members and employees through all support channels.
Solve practical problems and deal with a variety of situations exercising flexibility and sound judgment.
STCU is a top-performing credit union that emphasizes serving others and lifelong learning. They value employees who are committed, fun-loving, and want to make a difference in members’ lives, with core values including joyfulness, generosity, and belonging.
Develops trusted advisor relationships with key accounts and customer stakeholders.
Resolves, escalates, and manages the resolution of challenging client requests and/or complex account demands.
Assesses customer needs, identifies customer requirements, and develops cohesive plans that improve the customer’s adoption of the Fleetworthy program.
Fleetworthy offers a technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. They are trusted by 75% of the top fleets in North America and are recognized across the industry for innovation and leadership.
Be a trusted and capable administrative resource to the Vice Presidents, and Professional Practice team members.
Colliers Project Leaders delivers capital project solutions. They have more than 17,000 professionals operating in 63 countries, aiming to improve lives and shape sustainable, progressive, and inclusive communities.
Handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance).
Be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.
Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns
Keeper Security is transforming cybersecurity for people and organizations globally. They are trusted by millions of individuals and thousands of organizations, and is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging.
Deliver fast, accurate, and empathetic support to workplace customers across voice and email.
Troubleshoot issues, follow or adapt workflows, and escalate when necessary.
Develop expertise in products and processes to identify recurring issues and improve customer experiences.
Clipboard exists to help people move up the socioeconomic ladder by connecting professionals with workplaces for on-demand shifts. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.
Oversee daily workflows and processes within the Client Services team.
Provide accurate information to shareholders and client service team members.
Ensure accurate client communications with excellent analytical and problem-solving skills.
SRS Acquiom redefines how complex M&A and loan agency transactions get done with human expertise and technology. They have supported over 10,000 deals worth more than $1.7 trillion since 2007 and are committed to building careers.
Serve as a critical liaison between customers and the Bank by ensuring timely, compliant, and customer-focused resolution of complaints and service concerns across multiple channels.
Conduct thorough investigations by gathering information from internal systems, management, frontline teams, and customers.
Track, categorize, and analyze complaint data to identify patterns and emerging risks, and coordinate with Digital Banking and enterprise teams to implement corrective actions when needed.
Forbright is a full-service bank and commercial lender focused on helping to build a brighter future for its clients and communities. The company is dynamic, high energy, and fast-paced, with a culture of collaboration, inclusion, flexibility, and recognition.
Own and proactively manage complex calendars for multiple senior executives.
Coordinate domestic and international travel arrangements.
Provide logistical support for team offsites and special events.
Anchorage Digital is building a digital asset platform for institutions to participate in crypto through custody, staking, trading, governance, settlement, and security infrastructure. They are funded by institutions including Andreessen Horowitz, GIC, Goldman Sachs, and KKR and have over 600 employees.