Guidepoint is a leading research enablement platform designed to advance understanding and empower clients’ decision-making process with innovative technology, real-time data, and hard-to-source expertise. Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, they inform leading organizations’ research.
Serve as a dedicated assistant to the Health Advisors.
Focus on high volume phone calls , confirming appointments, and calendar management.
Ensure that clients are properly scheduled, qualified, emotionally prepared, and fully equipped prior to meeting with their Health Advisor.
Pompa Program is dedicated to helping people with their health. They are a faith-based, mission-driven company with over 300 team members nationwide who empower people to take control of their health.
Coordinating events and communicating with clients and ambassadors.
Performing administrative duties including payment processing.
Lucky 415 Marketing and Promotions is an international Event Staffing and Promotions company that provides clients with the representation that their brand deserves. With a database of over 100,000 event staff, they have been in business since 2003 and enjoy a fantastic reputation with their clients and brand ambassadors alike.
Serve all stakeholders with integrity and joy, consistently modeling the importance of both task competency and relationships.
Proactively call, email, text, and survey families to discuss student course schedules and other customer service questions.
Assist students with creation of annual course schedules that ensure adequate annual progress meeting all graduation requirements.
Learning Network is a growing, innovative, and customer-centric educational services company. They prioritize service by ensuring the details are done and done well, promising to keep the promises they make with a supportive community of people who care. At Learning Network, they don’t do drama, and neither should you.
Assist with reservation and scheduling requests in accordance with established procedures
Communicate with clients to confirm details, provide updates, and answer general inquiries
Maintain accurate client records, booking information, and documentation
Destination Knot is a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. They emphasize organization, clear communication, and a positive client experience across all interactions.
Develop the agenda and consultative strategy for high-impact client Strategy Consult (QBR) meetings.
Build strong rapport and confidence with clients, becoming their trusted advisor on use of our products.
Analyze and present results and data to clients during Strategy Consult meetings.
Rater8 is the healthcare industry’s leader in reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator, serving over 25,000 providers at practices and hospitals of all sizes and specialties.
Conduct warm intake calls, setting expectations and building trust.
Proactively manage patient panels to maximize program completion.
Respond rapidly to cancellations to fill open slots.
Movn Health is a national provider of virtual cardiac rehabilitation and cardiovascular care, partnering with health systems and health plans to deliver accessible, personalized cardiac care. They are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Perform billing & credit research to resolve customer inquiries
Coach agents on work performance and other work issues
Handle and resolve escalated customer issues and calls when necessary
Aura is on a mission to create a safer internet with its intelligent digital safety products. With over 400 employees worldwide, Aura is guided by a leadership team that has successfully grown startups into multi-billion dollar organizations.
Coordinate & Communicate: Act as a primary point of contact for client inquiries.
Data Integrity: Manage and audit client accounts with a high degree of accuracy.
Administrative Support: Assist leadership with report generation, document management, and ensuring compliance across multiple digital platforms.
Sentry Credit provides collections operations services. They focus on ensuring precision and high standards for compliance in a fast-paced environment.
Actively conduct outreach via phone, text, and email daily
Successfully complete >100 outbound calls a day
Maintain 92% or higher customer satisfaction score
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.
Manage daily data entry requirements and Intake process for new and existing patients
Oversee daily operations of incoming document fax server along with identify and file documentation within customer relationship management (CRM) system
Provide review and quality check of incoming documents, associated data entry and organization
Cala Health is dedicated to freeing people from the burden of chronic disease by creating non-invasive prescription therapies. They have a pioneering technology that can be applied across neurology, cardiology, and so much more.
Keep CRM (Jobber) 100% accurate with all leads, quotes and job information.
Manage Certificates of Insurance (COIs) for commercial clients, coordinate policy updates with the insurance provider, and ensure timely delivery of COIs as requested.
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Manage and coordinate service calls, support field technicians.
Ensure smooth communication and timely service delivery.
Maintain strong client relationships and meeting SLAs.
Secur-Serv provides nationwide service and support solutions to companies that value quality, speed, flexibility, and cost control. The company specializes in on-site field services and installation of kiosks, digital signage, document finishing, document imaging, POS terminals, and more.
Managing communication and follow-ups using guided systems
Coordinating scheduling and digital administration
Working within a structured operational framework
Brightside Collective collaborates with a global provider of professional and personal growth education, supporting individuals across more than 100 countries. Their focus is on structured programs, leadership thinking, and growth-focused learning delivered through online platforms and live experiences.
Identify and research qualified leads for the Curve Sales team.
Execute the timely due diligence and review of new client data.
Assist sales reps with paperwork and data entry related to new business pipeline.
Curve Royalty Systems is a technology company building royalty and copyright solutions for the music industry. They operate in a remote environment with a high level of autonomy and expect everyone to take ownership of their responsibilities.
Conduct brief client assessments during initial calls
Provide crisis support, facilitate client admissions, referrals, and resource navigation
Schedule appointments and verify insurance to ensure a seamless client experience
Kindbridge Behavioral Health is committed to transforming mental health care through compassion, innovation, and flexibility. They specialize in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools.
Schedule and coordinate a high volume of candidate interviews.
Communicate with candidates to provide updates and ensure a positive experience.
Maintain accurate data in our applicant tracking system (ATS).
Owner is the AI growth system for local restaurants, improving SEO, marketing, and online ordering to grow first-party orders. The team is in the low hundreds, with top talent from the most successful companies in SMB software.
Identifying caregiver availability and staffing new cases efficiently.
Updating all relevant systems with caregiver availability and case details.
Assigning caregivers to cases and verbally reviewing all patient details, duties, special requirements, travel time, and expectations.
SnappyCX is a dynamic and innovative company at the forefront of the BPO industry providing talent outsourcing. They redefine the benchmarks for excellence in talent-centric solutions.