Conduct outreach calls to practices, and build immediate rapport and trust by adapting approach to their needs
Lead individual and group practice meetings to build successful workflows with the Stellar application and drive performance on key outcomes
Quickly triage inbound emails and answer questions from practices
Stellar Health helps primary care providers put patient health first with their technology platform, people, and analytics. They are a US-based Health-tech backed by Top VCs with an established product & proven operating model.
Handle inbound patient calls as your primary responsibility
Answer questions about prescriptions, refills, subscriptions, appointments, and account status clearly and accurately
Document patient interactions accurately in our systems after each call
Mochi Health is building an AI-driven marketplace that makes healthcare discoverable, connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Their platform gives patients transparent pricing, personalized medication management, and long-term access to their own medical records.
Serve as an empathetic first point of contact managing queries across multiple channels.
Deliver virtual 1:1 Care Advocate sessions providing personalised guidance on health concerns.
Provide virtual, text-based 1:1 coaching supporting lifestyle and behaviour change.
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support. Their platform brings together care navigation, a specialist online menopause clinic, and a contraception and reproductive health resource.
Makes outbound calls to educate prospective patients and schedule provider visits.
Understands patient requirements and asks questions to gain trust and understanding.
Acts on opportunities to provide value to the patient through information about Strive Health programming.
Strive Health is dedicated to transforming the kidney care system through early identification, engagement, and coordinated care. They aim to improve outcomes for people with kidney disease, integrating with local providers and utilizing predictive data to support patients' care journey.
Conduct outbound calls to newly referred clients, serving as the first representative of the Jukebox Health brand they encounter.
Manage inbound client inquiries across phone, email, and text channels with professionalism and responsiveness.
Communicate with health plan and referral partners via messaging platforms, maintaining a consistently high standard of written professionalism.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Conduct Annual Wellness Visit questionnaires over the phone with patients
Accurately document patient information in EMR systems (NextGen, etc.)
Maintain clear, professional communication with patients and clinic staff
Welltality delivers meaningful healthcare support that improves patient outcomes, playing a vital role in helping patients stay proactive with their care while supporting physician practices nationwide. They value accountability, teamwork, and continuous improvement.
Build trusting relationships with patients, families, and providers, addressing health questions and care needs.
Identify medical, behavioral, social, emotional, and financial needs to support whole‑person care.
Strengthen the connection between patients and healthcare providers by addressing barriers and facilitating communication.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, with the goal to make great healthcare affordable, improve patient health, and restore fulfillment for providers. They leverage remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers.
Conduct brief client assessments during initial calls
Provide crisis support, facilitate client admissions, referrals, and resource navigation
Schedule appointments and verify insurance to ensure a seamless client experience
Kindbridge Behavioral Health is committed to transforming mental health care through compassion, innovation, and flexibility. They specialize in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools.
Own the eligibility and enrollment product area: ingestion, validation, enrollment lifecycle, payer data integrations, and cross-platform eligibility signals
Build and improve the tools, campaigns, and workflows that drive member activation and engagement — not just data plumbing, but the experiences that turn eligibility into impact
Partner with engineering, operations, payer partnerships, and marketing to deliver compliant, resilient, and extensible solutions
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes and reduce healthcare costs. Maven has an award-winning culture.
Answer a high volume of inbound calls and ensure every interaction is respectful and solution-oriented.
Own the member's journey, including researching and resolving complex cases.
Guide members in accessing services, facilitating access to virtual care and connecting them to healthcare resources.
Included Health is a healthcare company delivering integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers and providing high-quality care. They offer numerous opportunities for career advancement and professional development.
Make outbound calls to eligible cancer survivors to introduce OncoveryCare and support them in scheduling care
Ensure patients have the information and tech support needed to access their first appointment
Work closely with the care team to troubleshoot issues and ensure a smooth experience for every patient
OncoveryCare is a virtual healthcare company rethinking physical and mental healthcare for cancer survivors. Their team includes cancer survivors, clinicians, and healthcare delivery experts who provide whole-person support for survivors throughout their cancer journey.
Serve as a dedicated assistant to the Health Advisors.
Focus on high volume phone calls , confirming appointments, and calendar management.
Ensure that clients are properly scheduled, qualified, emotionally prepared, and fully equipped prior to meeting with their Health Advisor.
Pompa Program is dedicated to helping people with their health. They are a faith-based, mission-driven company with over 300 team members nationwide who empower people to take control of their health.
Help scale and execute a community-oriented primary care model.
Lead the team responsible for eligibility list outreach, inbound patient call support, and scheduling operations.
Oversee daily operations, performance metrics, quality assurance, and workflow optimization.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.
Serve as primary contact for patients, families, and providers
Schedule and coordinate medical appointments
Manage patient documentation and EMR updates
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors with a new model designed around patients, families, community staff, providers, and payers.
Provides after hours support to members and leaders seeking services.
Problem-solves and assists with high touch and escalated/sensitive calls.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people.
Conduct targeted patient outreach to close care gaps and ensure timely care transitions.
Deliver high-touch engagement for high-risk patients to prevent readmissions through follow-up.
Collaborate with Practices to support interventions such as Transitional Care Management.
Aledade empowers independent primary care practices, helping them deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Maintain full ownership and accountability for initiating phone contact to potential study participants.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status.
Consistently provide outstanding customer service with every patient interaction.
M3 Wake Research is an integrated network of premier investigational sites meeting clinical research needs. They have close to 30 owned and managed research sites across the country and continue to grow through acquisitions.
Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers.
Engage high‑risk or targeted patient populations using bi-directional communication to address health questions, concerns, and care needs.
Accurately and promptly document all interactions, assessments, and interventions in the electronic health record (EHR) and Guidehealth documentation systems.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
Answering questions related to HealthCheck360 products, services, and programs through phone, email and chat
Assisting with tasks such as processing Physician’s Screening Forms and participant outreaches
Providing feedback and solutions to improve efficiencies and the participant experience
Cottingham and Butler’s Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity. They provide onsite biometric screenings, technology and programming, risk-specific targeted communications, and behavior change programs.
Plan and execute customer-facing virtual summits, briefings, and meetings
Partner with stakeholders to ensure messaging resonates with healthcare leaders
Manage timelines and deliverables across multiple stakeholders
Symplr is transforming how healthcare organizations operate, simplifying complex workflows, so providers can focus on delivering exceptional care. We are a remote-first company with employees working across the United States, India, and the Netherlands and are guided by values, focusing on teamwork.