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US

  • Provide technical expertise and product guidance to key accounts.
  • Drive successful integrations and enhance the customer experience.
  • Build long-lasting relationships with stakeholders and identify optimizations.

E-commerce Data Customer Management Problem-solving Communication

20 jobs similar to Principal Technical Account Manager

Jobs ranked by similarity.

US

Lead the strategic vision and operational excellence of a dynamic eCommerce business. Own the online product experience from merchandising and platform management to conversion optimization and analytics. Partner with marketing, design, and development teams to ensure seamless, data-driven enhancements.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

  • Develop site merchandising strategies across Desktop and Mobile sites.
  • Identify key trend forecasts and use taxonomy and search to enhance the customer journey.
  • Manage a team of 3-5 direct reports, providing ongoing feedback, training and support

Green Thumb Industries (GTI) is looking for an Manager, eCommerce Merchandising to oversee our visual site merchandising and content strategy.

Europe

  • Lead technical SEO initiatives across Esko’s multilingual websites.
  • Manage technical web projects, including landing page builds and site enhancements.
  • Configure and maintain Google Tag Manager (GTM) and web analytics tracking.

Esko, a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods.

$80,000–$100,000/yr
US Canada North America

  • Own the technical onboarding and ongoing execution for customers.
  • Manage integrations, tracking accuracy, and platform configuration.
  • Act as the technical bridge between clients, product, and engineering.

SaaS Talent is a recruiting company with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business.

$55–$65/hr
US

  • Define and lead digital commerce roadmap and strategy.
  • Own offer placement and merchandising strategy, supported by data.
  • Drive year-over-year growth across key metrics.

BLEND360 is an acclaimed Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for Fortune 500 clients.

India

  • Design and manage webinars, automated email campaigns, and in-app messaging for merchant success.
  • Facilitate smooth onboarding to ensure merchants quickly achieve their 'aha!' moment.
  • Collaborate with Marketing and Product teams to create educational resources.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates to fill positions at partner companies.

Mexico 2w PTO 20w maternity 6w paternity

Focuses on programmatic SEO and automation. Identifies and validates opportunities through data-driven experimentation. Ensures smooth implementation of SEO initiatives that improve site performance, discoverability, and scalability.

Envato empowers creatives to thrive with unlimited access to world-class assets, innovative AI tools, and hands-on tutorials.

$95,000–$110,000/yr
US Unlimited PTO

  • Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
  • Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
  • Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.

Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.

Latin America

  • Lead end-to-end site experience strategy focusing on both conversion and product storytelling.
  • Own site navigation, optimize internal search, and manage product recommendations.
  • Use reporting tools to analyze site metrics and provide actionable insights based on data.

Havenly Brands is the #1 interior design service in the country. They own and operate some of the best home furnishings brands in the business. Their family of brands is growing and they’re looking for amazing people to join them on this journey!

Europe

  • Lead retention and lifecycle marketing strategies for e-commerce brands to drive customer engagement and revenue growth.
  • Manage email, SMS, and loyalty programs, mentoring a team of retention specialists.
  • Collaborate cross-functionally with performance, creative, and strategy teams to craft impactful campaigns using data-driven insights.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Europe

  • Act as the primary technical advisor for strategic and enterprise clients.
  • Lead projects, escalations, and client meetings to ensure ongoing success.
  • Manage L3 support cases in collaboration with L1/L2 teams.

Jobgether is a platform that uses AI to match candidates with jobs and ensure fair and objective application reviews. They aim to help candidates get their applications reviewed quickly and fairly.

US

  • You will own the full customer journey, from pre-sales support through onboarding, aftersales, and long-term retention.
  • Acting as a key connector between sales, operations, logistics, and service partners, you will ensure customers receive a seamless, high-quality experience at every touchpoint.
  • The position combines leadership, operational excellence, and problem-solving in a fully remote, globally distributed setting.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$50–$100/hr

  • Manage and maintain the company’s Shopify store, including product listings, pricing, promotions, and inventory updates.
  • Oversee ticketing platform operations for events, ensuring accurate setup, smooth transactions, and timely reporting.
  • Monitor site performance, troubleshoot issues, and implement improvements to enhance user experience and conversion rates.

Canada

  • Architect, build, and optimize high-performing Shopify storefronts and applications.
  • Own complex integrations and build scalable multi-tenant solutions.
  • Mentor team members and contribute to our long-term technical roadmap.

BUMP provides secure charitable lottery and fundraising platform solutions to recognizable professional sports foundations and not-for-profits across North America. They foster a supportive and collaborative work environment, valuing employee contributions and encouraging professional growth.

$115,000–$130,000/yr
US

  • Develop and execute integrated marketing campaigns to drive traffic, engagement, and conversions.
  • Collaborate with product management to define target audiences, offers, and content strategies.
  • Monitor and analyze campaign performance through analytics platforms and BI dashboards to optimize results.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

$190,700–$285,000/yr
US

  • Define the vision and product strategy for the Marketplace & Commerce Platform and related product lines.
  • Lead and mentor a team of product managers, fostering growth, accountability, and high performance.
  • Engage directly with customers to gather feedback, understand market needs, and champion product improvements.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

US 4w PTO

  • Own technical execution of beta programs, including design, validation & deployment of products.
  • Collaborate with Sales/Customer Success teams to translate insights from beta deployments into repeatable processes.
  • Coordinate with Product and R&D teams to translate beta requirements into clear technical plans.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Europe

  • Provide technical guidance and product expertise to technology partners, agency teams, and joint customers.
  • Deliver tailored demonstrations and enablement sessions showing how Tealium’s platform powers real-time customer experiences and AI/ML activation.
  • Collaborate with partner managers to develop joint go-to-market plans, value propositions, and solution blueprints.

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized experiences.

$110,000–$145,000/yr
US

  • Oversee and manage members of the Attentive Platform Services team (Program Coordinators).
  • Act as a primary point of support and escalation for your team.
  • Identify opportunities for streamlining and improving operations.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.

Europe

  • Manage and resolve complex Tier 2 support escalations, including technical issues related to our open API and third-party integrations.
  • Analyze customer inquiry patterns to identify recurring bugs and platform incidents, and propose improvements to product and support documentation.
  • Mentor and guide Customer Care Coordinators, serving as an escalation point, product expert, and professional development coach.

PerfectGym is a data-driven, global SaaS company innovating the fitness industry, empowering fitness businesses worldwide using cutting-edge technology.