Process orders by managing and working through the assigned case queue.
Provision new and existing customer accounts across multiple platforms for various products.
Resolve issues related to purchases or provisioning in coordination with the appropriate internal teams.
Turnitin is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Support the development and management of customized supply chain solutions using the existing database of global partners and the AI Community.
Collaborate with internal teams, ensuring all information remains accurate and up to date.
Build and maintain positive working relationships with internal stakeholders and suppliers supporting assigned programs.
RWS unlocks global understanding by valuing every language and culture. They offer access to the world’s largest linguistic network, with over 1,600 in-house translators and 29,000 freelance specialists, providing 24/7 service in over 80 countries.
Source suitable substitute tickets and replacements to prevent order cancellations and penalties.
Communicate with marketplaces, sellers, and customers professionally via ticketing systems like Intercom.
Accurately document all steps and sales in Monday.com and SkyBox to track profitability and defend sellers.
Automatiq is a company operating in the ticket marketplace industry, helping source and replace broken orders to prevent cancellations and penalties. The company culture emphasizes collaboration, problem-solving, and thriving in a fast-paced environment.
Update and maintain the product catalog, ensuring product descriptions, images, and other relevant information are current and accurate.
Accurately enter product information and pricing into our database system.
Conduct regular quality checks on product data to ensure accuracy and consistency.
Short Story is a technology-powered retailer dedicated to petite women. As a fast-growing startup, they're revolutionizing retail with a data-driven learning system and are backed by top investors.
Perform daily status follow up on open search orders and monitor state specific queues and departments.
Communicate with clients, customer service, and internal team members regarding fees, delays, and clarification requests.
Track, document and escalate issues related to vendor performance.
TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF). They provide real estate solutions and services. They offer a comprehensive benefits package for eligible employees and promote an equal opportunity policy that values diversity and inclusion.
Build relationships with dropship partners to support operational growth.
Manage onboardings, ensure correct order processing, and reduce cancellations.
Analyze data to provide recommendations and develop monthly reports.
GOAT Group operates leading platforms for authentic sneakers, apparel, and accessories, with brands like GOAT, Flight Club, Grailed, and alias. They serve a global community of over 60 million members across 170 countries, offering a wide range of styles through digital platforms and retail locations.
Manage the development and execution of sourcing projects of various complexity levels.
Execute simple to complex sourcing projects, from start to finish, following client guidelines.
Analyze proposals, coordinate supplier evaluations, and facilitate decision making.
WNS (Holdings) Limited is a leading Business Process Management (BPM) company that combines deep industry knowledge with technology and analytics expertise. WNS Procurement is a strategic business unit within WNS and is a market leader in procurement transformation & advisory.
Own daily coordination and follow-through across all FC Problem Solver tasks.
Manage and maintain the intake and ticketing workflow by prioritizing incoming requests.
Track, verify, and close operational tasks accurately while proactively escalating blockers.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They are building one of the fastest-growing ecommerce companies in history.
Review purchase order and invoice discrepancies to ensure timely vendor payments and accurate accounting processes
Support warehouse operations and implementation efforts by providing recommendations that help achieve on-time delivery and inventory fill rate targets
Monitor warehouse management systems to maintain inventory accuracy, product integrity and reconciliation.
Sandbox VR is the most advanced virtual reality experience in the world, bringing people closer together through immersive experiences. As they expand globally, they value humility and have built a collaborative environment.
Lead the rebuild and implementation of best-practice procurement and accounts payable operations to improve speed, flexibility, and controls.
Own sourcing strategy, vendor negotiations, and contract strategy while separating strategic decisions from tactical purchasing administration.
Drive process automation in Workday, improve invoice-to-pay workflows, and establish KPIs and dashboards for operational performance.
Included Health is a healthcare company delivering integrated virtual care and navigation, aiming to raise the standard of healthcare for everyone. They are a remote-first organization with a culture centered on breaking down barriers to high-quality care for every community.
Source and onboard subcontractors, verifying credentials prior to field deployment.
Maintain the subcontractor compliance database, tracking license expiration dates.
Support vendor and subcontractor contract administration, including filing agreements.
Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. They are powered by elite professionals from military, government, and intelligence backgrounds and provide holistic, intelligent security solutions for private clients and corporations globally.
Responds timely to client requests and prompt placement of orders within company procedural guidelines to meet the client’s SLA.
Provides timely quotes, within 4 hours, for customers on run rate velocity products based on direction from the Sales team.
Provides administrative support for open order tracking, scheduled and custom reporting, and inquiries on sales orders
Connection guides the connection between people and technology, helping customers manage their warehouse inventory, equip their workforce, or secure their data. They foster a supportive and rewarding team environment with a focus on fresh thinking and creativity.
Hold 3PL partners accountable to SLAs and KPIs, monitoring performance and tracking corrective actions.
Serve as the primary liaison between the 3PL partner and Spreetail’s central functions, translating strategic requirements into operational instructions.
Identify continuous process improvement opportunities within 3PL operations and build collaborative, solutions-focused relationships to implement effective changes.
Spreetail helps brands increase their ecommerce market share globally while improving their operational costs. They are a fast-growing ecommerce company.