Contacting customers via phone using a warm lead base in the Polish market.
Identifying customer needs and presenting offers, handling objections, and following sales scripts.
Entering orders into the CRM system and achieving sales targets.
Agentify is an international outsourcing company that develops modern customer service and sales solutions. With hundreds of employees working in 5 languages, they support global brands and foster a culture of openness, responsibility, and development.
Assist customers with inquiries related to audiobooks, music, and digital content.
Provide friendly, accurate, and professional support while resolving issues efficiently.
Represent the client's brand with excellence to ensure a positive customer experience.
Sutherland is a global leader in customer experience and business transformation. We are a large company with a supportive international work environment and offer career growth opportunities.
Understand business requirements and execute SOPs for assigned programs.
Address and resolve user issues via live channels while meeting KPIs for satisfaction and accuracy.
Manage time to make quality phone calls and build trust with stakeholders to resolve queries first time.
Taskrabbit is a marketplace platform that connects people with Taskers for everyday home tasks. The company is a hybrid workplace with employees across the US and EU, and has been named a Built In Best Places to Work for multiple years.
Advise customers on the right products and ensure excellent customer relations.
Troubleshoot customer issues and manage inquiries from start to resolution.
Process customer orders for products and literature via various communication channels.
Bosch Service Solutions provides services and technology-driven solutions in Business Process Outsourcing for leading companies across automotive, travel, and telecom sectors. As part of the Bosch Group, we operate within Building and Energy Technologies, fostering a diverse and inclusive team environment.
Provide HR support via phone and email, logging inquiries and resolving through ticketing systems.
Address employee questions on policies, benefits, and maintain high service quality with confidentiality.
Handle sensitive information with integrity and take ownership of query resolution and individual metrics.
Sutherland is a global Business Process Outsourcing (BPO) company founded in 1986 in the United States. It operates in Kosovo with a focus on technical support and customer service, employing German-speaking staff for a world-leading online sales platform.
Review Polish-language transcriptions for grammar, spelling, punctuation, and overall linguistic accuracy.
Monitor quality standards and ensure consistency across assigned transcription tasks.
Serve as the first point of contact for quality-related questions and QC workflow guidance.
Jobgether is a job matching platform that uses AI to connect candidates with hiring companies. It is a technology company focused on streamlining the recruitment process with a global reach and supportive international team.
Deliver exceptional customer service across phone, chat, and email, building strong rapport and taking full ownership of issues.
Actively listen to understand root causes, communicate empathetically, and turn dissatisfied customers into loyal advocates.
Collaborate with internal teams, document interactions accurately, and contribute to continuous improvement through customer insights.
Finom is a European tech startup offering an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With around 800 employees, the company has raised $346 million and fosters an innovative, start-up culture that empowers employees to make a real impact.
Be the point of contact for technical platform issues and provide timely support.
Prepare respondents and facilitate scheduled interviews with troubleshooting.
Document issues and collaborate with product and engineering teams.
M3 is the global leader in digital solutions in healthcare, serving sectors like healthcare, life sciences, and pharmaceuticals. With over 1 billion dollars in annual revenue and over 15 years of 20%+ growth, the company has a large global team and a collaborative culture.
Handle incoming calls and provide professional communication in English and Russian to patients, caregivers, and staff.
Assist with scheduling, data entry, and administrative coordination to support daily office operations.
Document interactions accurately, manage time-sensitive matters, and maintain organized records following company procedures.
Special Touch Home Care is a New York Licensed Home Care Services Agency providing compassionate, personalized home care services. With over 40 years of experience, the company emphasizes a culture of meaningful work and professional growth.
Handle inbound calls to help utility customers save money and improve energy efficiency through diverse services like scheduling and enrollment.
Navigate multiple platforms and scripts to provide customer support, tech assistance, and status updates for various programs.
Work in a performance-driven environment with real-time data access, requiring bilingual skills (English/Spanish) and call center experience.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are a people-first company with thousands of employees across North America, focused on trust, accountability, and transparency.