Provide frontline virtual or telephonic support to clients and healthcare professionals.
Document and report Information Requests, Adverse Events, and Product Quality Complaints.
Ensure compliance with FDA regulations, HIPAA, and company policies.
Inizio is a pharmaceutical services company providing medical information and patient support. They are a large organization committed to building a diverse, inclusive workforce and fostering a culture of leadership and collaboration.
Provide virtual or telephonic support to clients and healthcare professionals, documenting medical information requests and adverse events.
Conduct study compliance calls and enroll participants in educational seminars.
Maintain excellent quality and productivity standards while adhering to program scripts and guidelines.
Inizio Engage is a strategic, commercial and creative engagement partner specializing in healthcare. They employ over 7,000 experts in more than 20 countries, fostering a passionate, diverse, and global culture that challenges conventional thinking to improve health outcomes.
Manage provider and clinic compliance relationships, including onboarding and edge case resolution for approximately 3,500 clinics.
Lead investigations into prescribing pattern anomalies and credential lapses, producing written summaries and communicating outcomes.
Build and deliver compliance training for the sales team and develop provider-facing educational materials.
Strive Pharmacy is a personalized compounding pharmacy focused on individualized care and genuine partnership with patients and providers. The company is growing and seeks people who share their conviction for a more human approach to healthcare.
Reviews, verifies, and interprets all physician orders received using the patient profile.
Screens medication orders for optimal usage, monitoring for allergies, interactions, and appropriate dosing.
Participates in continued education to meet regulatory requirements and organizational goals.
CommonSpirit Health is one of the nation's largest nonprofit Catholic healthcare organizations, delivering over 20 million patient encounters annually. With more than 157,000 employees, 45,000 nurses, and 25,000 physicians across 24 states, the organization focuses on creating a more just, equitable, and innovative healthcare delivery system.
Respond to drug information inquiries from healthcare professionals and patients, providing verbal or written responses.
Identify and intake adverse events and product complaints, ensuring compliance with regulatory requirements.
Translate documents and perform medical writing to support client communication and safety reporting.
EVERSANA provides next-generation commercialization services to the life sciences industry, helping bring innovative therapies to market. With a global team of over 6,000 employees, we serve more than 670 clients, from biotech start-ups to established pharmaceutical companies, and foster a culture of diversity and inclusion.
Provide expert-level medication therapy consultations to patients and providers, including Medication Therapy Management (MTM) services like Comprehensive Medication Reviews (CMRs) and Targeted Medication Reviews (TMRs).
Collaborate with the Engineering team and leadership to improve Arine's software platform and guide the Clinical Support team, while managing a consistent volume of patient interactions.
Meet individual and team performance metrics related to outreach, engagement, documentation quality, and clinical outcomes, and adapt to evolving clinical projects and assignments.
Arine is a rapidly growing healthcare technology and clinical services company that uses data science and AI to optimize medication management and reduce healthcare costs. The company manages over 18 million lives, was ranked #236 on the 2024 Inc. 5000 list, and has a strong culture focused on innovation and patient outcomes.
Review and interpret clinician assessments for prior authorization approvals and care plan recommendations.
Monitor patient adherence across all sites and disease categories, focusing on oncology and specialty states.
Provide medication therapy management including regimen review, drug therapy changes, and patient coaching.
Shields Health Solutions provides integrated support to improve patient care quality. The company employs a team of licensed pharmacists and support staff, focusing on medication adherence and evidence-based care.
Review and analyze provider applications and documentation to determine eligibility for the global provider network.
Verify credentials, licenses, and qualifications against country-specific requirements and company standards.
Maintain accurate provider records and collaborate with internal stakeholders on compliance.
ComPsych is the world's largest provider of mental health services and GuidanceResources® for life, serving over 163 million individuals across 200 countries. Over 40% of the Fortune 500 choose ComPsych for their mental health needs.
Reviews Part D coverage determinations and appeals to ensure clinical appropriateness and compliance with CMS regulations.
Conducts Medication Therapy Management (MTM) activities, including comprehensive medication reviews and targeted interventions for high-risk members.
Supports pharmacy quality improvement initiatives aligned with Medicare Star Ratings and HEDIS measures.
Alignment Health is a healthcare company focused on serving seniors and the chronically ill through Medicare Advantage plans. The company is fast-growing with a team of passionate people dedicated to transforming senior care.
Serve as the escalation resource for complex medication-interaction, dosing, and contraindication questions raised by the nursing team.
Advise on medical-cannabis pharmacology within an information-only scope (no prescribing, dispensing, or brand recommendations).
Support clinical protocol and quality review as requested while maintaining caller confidentiality and HIPAA compliance.
CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. Their network of over 500 healthcare professionals and 200 interpreters supports nationwide coverage.
Review and evaluate medication orders for accuracy, appropriateness, and safety.
Provide medication counseling and conduct patient care assessments to optimize drug therapy.
Collaborate with healthcare providers and participate in interdisciplinary team to monitor outcomes.
Shields Health Solutions is a healthcare company specializing in specialty pharmacy and therapy management services. They are an equal opportunity employer committed to diversity and inclusion.
Respond to patient inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy, including answering inbound calls and conducting status checks.
Make outbound patient refill phone calls, coordinate medication refills including data entry and pharmacy claim adjudication, and resolve adjudication error messages.
Manage, organize, and update relevant data using database applications, identify trends, and participate in process improvement initiatives.
Shields Health Solutions is a healthcare company that partners with health systems to deliver specialty pharmacy services. They focus on patient engagement and medication adherence through integrated care models.
Lead and manage a team of Patient Engagement members to ensure timely medication refill support and high-quality patient care.
Proactively manage support in assigned hospitals and clinics to ensure patients receive medications on time and service level goals are met.
Provide ongoing coaching, performance management, and professional development to drive team success and adoption of best practices.
Shields Health Solutions provides patient engagement and pharmacy support services to hospitals and clinics. It is a fast-growing company with a focus on high quality and accountability.