Source Job

$1,500–$1,500/mo
Global

  • Handle client inquiries and provide support throughout the legal process.
  • Coordinate with legal teams to ensure client needs are met.
  • Maintain accurate records and documentation for each case.

Client Management Communication Legal Knowledge Organization Empathy

20 jobs similar to Personal Injury Client Experience

Jobs ranked by similarity.

$60,000–$85,000/yr
US Unlimited PTO

  • Open insurance claims and manage communication with carriers
  • Request, track, and follow up on medical records and police reports
  • Monitor lien and subrogation issues, ensuring timely resolution

Finch builds infrastructure to make justice more accessible by automating admin work in consumer law, starting with personal injury. In just over a year, the company has grown 10x, raised a $20M Series A, and is backed by Sequoia and Redpoint, with a culture focused on expert operators and purpose-built AI.

$50,000–$75,000/yr
US 3w PTO

  • Manage client relationships and support paralegals and attorneys in filing and managing disability and insurance claims.
  • Assist in sourcing clients for testimonials and user testing new tools for product development.
  • Improve inefficient workflows that slow the team down, such as processing case updates.

Atticus makes it easy for any sick or injured American to get life-changing aid by connecting them to government benefits and insurance compensation. The company has helped hundreds of thousands of people access over $10 billion in aid, has over 20,000 five-star reviews, and raised over $100 million from top VC firms, fostering a culture of social impact and innovation.

Global 0w PTO

  • Answer, screen, and route incoming calls to the appropriate team member.
  • Log phone calls, upload documents, and provide clerical support to office staff.
  • Obtain insurance coverage information, follow up on medical treatment, and communicate with clients and insurance companies.

The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture.

Global

  • Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
  • Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
  • Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.

The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.

India

  • Receive, review, triage, and manage standard legal workflows and requests.
  • Support attorneys with contract administration, document editing, formatting, review, and analysis.
  • Conduct legal and factual research and prepare clear, well-organized reports.

Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They focus on efficient and fair hiring processes, partnering with companies to streamline recruitment.

Mexico

  • Support attorneys in managing plaintiff-side personal injury cases from intake through settlement.
  • Coordinate medical records, insurance documentation, and settlement demands.
  • Maintain client communication and prepare litigation documents for court filings.

This partner company provides legal support services to a U.S. law firm focused on plaintiff-side personal injury cases. The team operates fully remotely, offering long-term collaboration and flexibility for experienced legal professionals.

US

  • Manage and coordinate the distribution of settlement funds to clients and involved parties.
  • Review settlement agreements, confirm accurate disbursements, and maintain detailed records of all transactions.
  • Ensure compliance with legal, financial, and ethical standards while troubleshooting distribution issues.

Meirowitz & Wasserberg, LLP is a trial law firm helping injured people get justice, representing only individuals, not corporations. The firm has multiple offices nationwide and looks for colleagues who share its passion for making a difference.

$100,000–$120,000/yr
US

  • Evaluate potential cases for attorney review, assessing liability, coverage, and damages to determine acceptance.
  • Handle escalated client concerns and provide legal guidance to prospective clients and intake agents.
  • Collaborate with intake management to improve case evaluation consistency and provide training to agents.

Atticor is an AI-powered legal services platform that handles the operational machinery of the legal business, empowering lawyers to focus on client practice. They have served over 1.5 million clients and generated over $3 billion in recoveries, with a culture of innovation and operational excellence.

Brazil

  • Track medical records and billing requests throughout the personal injury case lifecycle, ensuring outstanding items are followed up promptly.
  • Request and upload medical documentation, verify billing accuracy, and coordinate with providers, insurers, clients, and attorneys.
  • Maintain organized case files in Filevine and provide consistent status updates to support case preparation.

The company is a remote legal support team dedicated to helping personal injury cases progress efficiently through accurate medical records and billing management. The culture emphasizes a fully remote work environment with collaborative team support and opportunities for professional development and long-term career growth.

California Unlimited PTO

  • Manage a docket of workers' compensation cases to resolution.
  • Prepare clients for depositions and attend depositions.
  • Respond to client inquiries and provide direction to support staff.

Abramson Labor Group is a law firm dedicated to defending employee rights, handling cases against businesses of all sizes. Headquartered in Burbank, California, the firm has a skilled team of attorneys and legal professionals who work with integrity and professionalism.

Pakistan

  • Serve as the primary liaison between high-net-worth clients, advisors, and attorneys via phone, email, and Zoom.
  • Manage matters from intake through funding, tracking steps and keeping all stakeholders moving toward completion.
  • Draft and format correspondence, legal documents, and other routine materials with attention to detail.

Savvital provides diversified services to small and medium-sized businesses in the international market, enabling them to build their future with customized solutions. The team consists of educated experts motivated to add capacity to clients' workdays with a human touch.

US 8w maternity 8w paternity

  • Oversee and manage a team of service specialists, ensuring adherence to key metrics and best practices.
  • Draft correspondence, manage calendars, and support estate planning strategists with client interactions.
  • Maintain client files, finalize meeting notes, and act as a liaison between clients and wealth management teams.

Mercer Advisors helps families simplify their financial lives through comprehensive planning, investment management, and estate services. Serving over 42,800 families across 110+ U.S. cities and ranked #1 RIA by Barron's, the firm fosters an inclusive culture with over half women employees.

US

  • Lead comprehensive case intake conversations with attorneys and develop targeted expert witness search strategies.
  • Manage end-to-end client engagements, ensuring timely delivery and exceptional quality of all deliverables.
  • Build and maintain strong relationships with attorney clients, presenting findings and recommendations to key stakeholders.

Expert Institute is a leading expert consulting and insights platform that helps plaintiff firms win more cases. Founded in 2010, they have supported over 5,000 firms nationwide and deliver solutions through their SaaS platform Expert iQ.

$30–$46/hr
US

  • Support attorneys in civil litigation and insurance defense cases.
  • Manage case calendars, draft legal documents, and e-file in state and federal courts.
  • Maintain professionalism and confidentiality while meeting multiple deadlines.

Tyson & Mendes is a nationally recognized trial firm specializing in civil litigation and insurance defense. They are one of the fastest-growing civil defense firms in the country, known for their diverse and supportive team culture.

LATAM

  • Assist U.S. attorneys with Workers' Compensation cases from intake through resolution.
  • Draft legal documents, request medical records, and communicate with clients and insurance adjusters.
  • Maintain case files, track deadlines, and schedule depositions, hearings, and evaluations.

Horizon Premier Staffing connects skilled professionals with U.S. law firms. They offer long-term remote opportunities and professional growth within U.S. legal teams.

US

  • Defend a docket of premises liability, trucking, and personal injury matters from initial pleading through resolution.
  • Take and defend depositions, attend hearings, and draft pleadings, motions, and written discovery.
  • Communicate directly with clients and collaborate with Partners to develop case strategy.

Kelley Kronenberg is a law firm specializing in litigation defense, including premises liability, trucking, and personal injury matters. The Dallas team is active, collaborative, and focused on mutual support and professional development.

Philippines

  • Handle inbound calls from potential new clients, screening and qualifying cases using structured tools.
  • Schedule legal strategy sessions and follow up with prospective clients through the intake process.
  • Perform clerical tasks including paperwork, spreadsheet management, and email follow-ups.

Wing is on a mission to redefine the future of work for companies worldwide. We are a growing company with a supportive culture that values inclusivity and upskilling.

US

  • Manage litigation cases from drafting and filing complaints to discovery and trial preparation.
  • Coordinate with clients, adjusters, defense attorneys, and legal assistants to move cases forward.
  • Ensure compliance with court rules, calendaring, and documentation in SmartAdvocate.

Parnall Law Firm is one of the largest personal injury firms in New Mexico, dedicated to fighting for clients when they need it most. Recognized as one of Albuquerque's best places to work, the firm values passionate advocacy and a collaborative team culture.

$180,000–$230,000/yr

  • Own end-to-end project management for legal workflows from scoping to delivery.
  • Translate customer requirements into clear specifications and design domain-specific pipelines.
  • Coordinate operations teams, legal experts, and manage client communications.

The company is an AI firm that manages legal and law-related projects for clients. The company's size and culture are not specified in the posting.

US

  • Manage existing client accounts, ensuring satisfaction and strategic account growth.
  • Generate referrals and lead RFP processes from start to finish.
  • Collaborate with internal teams and achieve individual performance targets.

The Medicus Firm is a national healthcare recruitment firm specializing in physician recruitment for hospitals and employers across the US. It is one of the largest physician recruitment companies in the country, known for a collaborative culture.