Own workforce capacity modeling and forecasting based on user growth and care delivery expectations.
Collaborate with Care leadership to define productivity metrics and resourcing strategy.
Partner with Marketing and Product to anticipate needs and proactively plan staffing.
WellTheory is a digital health company that helps people with autoimmune conditions manage their health through personalized care, nutrition guidance, and coaching. The company has a team of over 60 employees and fosters a remote, mission-driven culture focused on member well-being and reducing employer healthcare costs.
Lead and manage a team of Workforce Management staff to ensure optimal coverage for 24/7 crisis services across US and Mexico.
Develop and maintain advanced forecasting models to predict contact volume across phone, chat, and text channels.
Collaborate with Crisis Services Operations to improve staffing strategies and conduct scenario planning for peak volumes.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. With over 25 years of saving lives, the organization operates 24/7 crisis services, research, advocacy, education, and peer support programs with a diverse and mission-driven staff.
Lead a Workforce Management team supporting 24/7 crisis intervention services across multiple channels and countries.
Develop advanced forecasting models, capacity plans, and scheduling strategies to optimize staffing and service coverage.
Partner with crisis services leadership to analyze data and implement improvements for operational efficiency.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to streamline recruitment and are a remote-first organization.
Own the global Go-To-Market strategy for Visier's Workforce Planning solutions, driving pipeline, adoption, and revenue growth.
Lead and scale a team of Workforce Planning Advisory Consultants to deliver end-to-end strategic programs for enterprise customers.
Serve as the executive face of critical customer engagements, building relationships with C-suite and HR/Finance executives.
Visier is the global leader in Workforce Intelligence, powering every people decision with AI. With over 85,000 customers in 75 countries, they are a market leader in people analytics, workforce planning, and organizational design.
Lead high-impact consulting engagements for EMEA enterprise clients, aligning workforce planning technology to strategic business drivers and skills gap interventions.
Define and standardize consulting delivery frameworks, including process mapping and design workshops, to elevate delivery consistency across the region.
Direct cross-functional delivery pods to ensure on-time, high-quality implementation and post-go-live stabilization.
Visier is the global leader in Workforce Intelligence, providing AI-powered people analytics to help HR leaders make smarter decisions. With over 85,000 customers in 75 countries and a culture of rolling up sleeves and continuous learning, Visier fuels workforce transformation for enterprises worldwide.
Lead a multi-team organization of Operations Managers responsible for accurate and compliant execution of money movement flows.
Translate high-level organizational strategy into actionable operational plans and drive continuous improvement.
Serve as a strategic link between frontline operations and cross-functional leadership, including Product, Engineering, and Legal.
Human Interest is a fintech company that makes retirement savings accessible to small and medium-sized businesses. It is a high-growth company backed by major investors, with a mission-driven culture focused on closing the retirement gap.
Oversee intraday management of scheduling and real-time workload to meet service level goals.
Develop the WFM team and collaborate with department managers on staffing and efficiency strategies.
Lead staffing reviews and balance workloads between weekly scheduling and daily operations.
Lumicera Health Services is an innovative specialty pharmacy focused on transparency and stewardship. They foster a creative and diverse work environment as part of Navitus.
Lead workforce planning and capacity management for all clinical roles, ensuring provider data accuracy and forecasting panel availability.
Oversee scheduling and provider availability, optimizing schedules and reducing friction through waitlist management and audits.
Monitor operational KPIs and build dashboards to predict demand shifts and inform staffing decisions.
FamilyWell Health is an AI-enabled mental health start-up delivering therapy, psychiatric consultation, and coaching to patients across multiple states. They are a high-growth startup in the women's mental health space, building systems and structures for scalable operations.