Source Job

New Jersey

  • Enlighten property owners about their insurance policy coverage and how Metro works.
  • Conduct virtual or in-person walk-through inspections to identify covered property damage.
  • Provide exceptional customer service, interpret policies, and process claims paperwork.

Customer Service Insurance Claims Communication Policy Interpretation

20 jobs similar to Remote Claims Representative

Jobs ranked by similarity.

US

  • Conduct virtual or in-person walk-through inspections to identify covered damage.
  • Interpret insurance policies and utilize skills to drive business growth.
  • Provide exceptional customer service and process claims efficiently.

Metro Public Adjustment helps homeowners receive the maximum amount they are entitled to from their insurance claims. The company is a renowned and trusted 30-year-old business that offers ongoing training and flexible schedules.

US

  • Conduct virtual or in-person property inspections to identify covered damage.
  • Interpret insurance policies and provide exceptional customer service.
  • Fill out paperwork and process claims to drive business growth.

Metro Public Adjustment helps homeowners receive the maximum amount from their insurance claims. It is a renowned and trusted 30-year-old business.

US

  • Conduct virtual or in-person walk-through inspections to identify insurance-covered damage.
  • Interpret insurance policies and utilize skills to drive business growth and success.
  • Provide exceptional customer service, address clients' needs, and process necessary paperwork.

Metro Public Adjustment helps homeowners receive the maximum amount they are entitled from their insurance claims. The company is a renowned and trusted 30-year-old business that offers ongoing training and development.

$21–$30/hr
US

  • Handle basic investigation of auto claims including coverage, liability, and damages.
  • Identify customer needs and provide excellent customer service using appropriate skills.
  • Apply understanding of insurance policies and company systems to resolve claims.

National General, a part of The Allstate Corporation, offers home, auto, and accident and health insurance through independent agents and directly to consumers. With Allstate protecting nearly 16 million households, the company fosters an innovative environment where employees can explore ideas and take pride in their work.

$29,930–$45,424/yr
Canada

  • Handle First Notice of Loss (FNOL) calls for auto and property insurance customers.
  • Gather, verify, and document claim information while explaining the claims process.
  • Provide empathetic, professional customer service in a high-volume remote environment.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company fosters a supportive, collaborative culture with a focus on professional development and flexibility, though employee size is not specified.

Canada

  • Manage desktop property adjusting assignments across Canada for residential and commercial claims.
  • Analyze claim circumstances and apply sound judgment to support accurate claim handling.
  • Provide proactive customer service and communicate effectively with stakeholders.

The company provides claims management services and supports a network of independent adjusters. They have over 700 independent adjusters and offer flexible contract work with remote support.

  • Handle inbound FNOL calls for motor insurance claims, delivering a calm and reassuring customer experience.
  • Capture accurate incident details and maintain compliance with industry regulations and data protection standards.
  • Negotiate claim settlements and assess liability, remaining alert to potential fraudulent activity.

WNS is a leading Business Process Management company that combines deep industry knowledge with technology and analytics to provide digital solutions across 10 industries. They serve over 400 clients with a workforce of 64,000+ employees.

$19–$21/hr
US Canada

  • Guide engaged users through the insurance purchasing process with no cold-calling.
  • Simplify the process by comparing 55+ insurance companies to find the best fit.
  • Close deals by helping customers finalize their new policy.

Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans. Since 2019, they have become one of the fastest-growing tech companies in the U.S., with a profitable, fully remote team of over 5 million customers.

$55,000–$75,000/yr
US 3w PTO

  • Handle inbound calls and warm leads to convert prospects into policyholders.
  • Use sales expertise to consult customers on insurance needs and match coverages.
  • Represent the Liberty brand with integrity and a customer-centric focus.

Liberty Mutual is a Fortune 100 insurance company providing property and casualty insurance. With a large workforce and a culture focused on inclusion and professional development, they offer comprehensive benefits and flexible work arrangements.

US Canada

  • Take great care of customers by catching gaps, discounts, and renewal spikes they didn't know about.
  • Answer inbound calls and process service requests for auto, home, and other policies.
  • Problem-solve to remove barriers and improve the product by sharing customer feedback.

Jerry.ai builds an AI agent to help people manage their car and home ownership, including insurance, repairs, and financing. The company has over 5 million customers, is fully remote, and has a team-oriented culture.

$19–$21/hr
US Canada

  • Respond to inbound calls from prospective customers for auto, home, and other insurance policies.
  • Educate customers on policy details like coverage and pricing, and prepare quotes through carriers.
  • Problem-solve and objection-handle to help customers bind a policy with Jerry.

Jerry.ai is building an AI agent to manage physical assets, starting with car insurance and expanding into home and other areas. They have over 5 million customers, raised $240M+, and have been profitable since 2024, with a fully remote team and offices in several US cities and Toronto.

$60,000–$88,000/yr
US 2w PTO 14w maternity 8w paternity

  • Connect with homeowners via inbound inquiries to recommend tailored insurance solutions and close sales.
  • Consistently meet or exceed sales targets through consultative techniques and company-provided leads.
  • Simplify complex insurance concepts, guide customers to the best coverage, and collaborate cross-functionally.

Kin makes homeowners insurance simpler and more affordable using data, technology, and human support. Founded in 2016, Kin is a remote-first employer with team members across 35+ states and has been recognized as a Best Place to Work.

US 3w PTO

  • Handle inbound calls and warm leads to consult customers on insurance needs and match coverages.
  • Convert sales leads into policyholders using your sales expertise and customer-centric approach.
  • Receive paid training, licensing, and a supportive remote work environment from day one.

Liberty Mutual is a Fortune 100 insurance company helping customers protect their assets and pursue their goals. They offer a supportive culture with comprehensive benefits, flexible work arrangements, and opportunities for growth.

US

  • Handle inbound customer calls and provide thoughtful guidance on insurance coverage and policy needs.
  • Research, troubleshoot, and resolve complex customer inquiries using internal systems and tools.
  • Contribute ideas to improve tools, product experiences, and customer service processes.

The company is a partner in the insurance industry, helping customers navigate coverage with clarity and ease. It is a remote-first organization focused on customer service excellence, valuing empathy, independence, and collaboration.

$19–$21/hr
US Canada

  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
  • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, operating with a fully remote culture.

$40,066–$61,212/yr
US

  • Deliver excellent customer experience by building rapport, understanding needs, and providing knowledgeable support in a fast-paced environment.
  • Answer incoming calls, service existing accounts, educate customers on coverage, and resolve policy, billing, and account questions.
  • Quote additional insurance products, complete applications, meet performance objectives, and maintain knowledge of insurance products and regulations.

Our partner is a company providing insurance customer service and support across the United States. They offer a collaborative work environment focused on customer service, teamwork, and employee development with opportunities for growth.

US

  • Provide accurate and timely responses to travel insurance calls, identifying customer needs and aligning them with appropriate products.
  • Cultivate strong customer relationships by delivering exceptional experiences and resolving issues with independence.
  • Work remotely within the USA during business hours, leveraging communication and teamwork skills to achieve team goals.

Sutherland is a global business process outsourcing company that provides customer experience and digital services. The company emphasizes diversity and career growth, with 80% of frontline leaders promoted from within.

Canada

  • Manage moderate to high-complexity property claims with empathy and professionalism, investigating losses and assessing coverage.
  • Negotiate settlements, document claim files thoroughly, and provide guidance to Claims Assistants.
  • Adapt to high-volume workloads and contribute to process improvements in a fully remote setting.

The company is a partner firm specializing in insurance and claims management, operating within a national catastrophe claims environment. They emphasize a collaborative, customer-focused culture with remote work flexibility and a commitment to continuous improvement.

$19–$21/hr
North America

  • Welcome inbound shoppers from the app, creating trust and active engagement over the phone.
  • Simplify complex insurance details and uncover discounts across 55+ carriers.
  • Guide customers to finalize their ideal policy with empathy and confidence.

Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans with warmth and simplicity. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, with a fully remote culture and offices in several US cities and Toronto.

US

  • Investigate and manage complex large-loss property claims including fire, water, weather, and theft.
  • Travel to loss locations for field inspections, using virtual video technology for remote collaboration.
  • Negotiate settlements, handle coverage decisions, and document claim files thoroughly.

This role is posted on behalf of a partner company managing applications. The partner seeks a Catastrophe Field Large Loss Property Adjuster to handle complex claims, leveraging technology and field expertise.