Manage medical records workflows and coordinate outgoing referrals to ensure timely, accurate, and compliant patient care.
Oversee Release of Information (ROI) processes, track records, and coordinate specialty referrals within the EMR.
Support providers and clinical teams by maintaining organized, efficient workflows that promote continuity of care and HIPAA compliance.
Herself Health is building a new model of primary care for women 65+ to address rushed appointments and generalized care. With a team of 100+ colleagues, they foster a culture of collaboration, excellence, and a customer-first mindset.
Eligibility Review: Review patient records and clinical documentation to determine eligibility for Form Health.
Record Collection: Manage requesting, faxing, and tracking medical records from external providers while ensuring HIPAA compliance.
File Communication: Maintain clear communication with patients and colleagues to keep them updated throughout the eligibility process.
Form Health is a virtual obesity medicine clinic that provides multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, it is a venture-backed startup with an experienced clinical and leadership team, committed to a culture of inclusion and patient-first values.
Process medical record requests accurately and efficiently according to established procedures.
Manage incoming requests through multiple channels and ensure timely completion within required service timelines.
Respond to patient questions and requests through phone communication with professionalism and empathy.
Our partner supports the healthcare ecosystem by helping patients, providers, and organizations access critical medical information efficiently and securely. They offer a supportive, mission-driven environment with opportunities for growth and development.
Process medical records requests accurately and within required turnaround timelines.
Manage incoming payer communications and support billing operations, including refunds and claim-related activities.
Collaborate with internal teams to improve workflows and ensure compliance with healthcare requirements.
Our partner company is a mission-driven organization focused on improving access to quality care. They are a growing organization that values operational excellence and patient experiences.
Review patient records and clinical documentation to determine eligibility accurately.
Communicate with patients, clinicians, and providers to ensure a smooth onboarding process.
Maintain records in EMR systems and manage multiple cases simultaneously.
Our partner is a healthcare organization focused on improving patient access to specialized services. They operate with a remote, patient-focused team committed to efficient and compassionate care delivery.
Process medical records requests accurately and within required timeframes.
Ensure HIPAA compliance and validate patient authorizations.
Perform quality-control reviews and maintain secure handling of protected health information.
The company specializes in securely processing medical records requests for healthcare clients. It maintains a collaborative and compliance-focused culture with a strong emphasis on accuracy and privacy.
Process medical records requests and manage incoming payer mail with timely and accurate turnaround.
Process billing-team refunds, payer reconsiderations, and manual 837 claim pulls and postings.
Collaborate with the Internal Audit & Compliance Associate to support audit-related documentation and identify process inefficiencies.
Ophelia helps people end their opioid use and restore their quality of life by providing evidence-based treatments for opioid use disorder through a telehealth platform. It is a venture-backed healthcare startup operating in 14 states for almost six years, with a team of physicians, scientists, entrepreneurs, researchers, and White House advisors.
Review and complete disability and leave documentation for patients.
Communicate with healthcare providers to gather required medical information.
Ensure compliance with HIPAA and manage multiple cases independently.
The company provides innovative healthcare technology solutions that streamline patient documentation. It operates remotely with a focus on accuracy, service, and operational excellence, though team size is not specified.
Support member onboarding and care coordination in a remote healthcare environment.
Maintain accurate health records and assist with clinical and administrative tasks.
Collaborate with care teams to improve patient outcomes and operational workflows.
The partner company is a technology-driven healthcare organization focused on improving chronic disease outcomes. It operates with a collaborative global team and offers opportunities for professional growth.
Manage and resolve claims rejections and denials, escalating trends as identified.
Verify patient eligibility and benefits, and coordinate with insurance payers.
Maintain compliance with HIPAA regulations and meet productivity standards.
Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction. They are a growing company with a dedicated team passionate about making judgment-free care accessible.
Assist patients with connecting to telehealth video visits and troubleshooting technical issues.
Guide patients through the virtual intake process, collecting vital signs, medical history, and medication reconciliation.
Handle inbound calls, assess patient needs, and escalate clinical concerns to Registered Nurses as needed.
Everlywell is a digital health company that leverages AI to deliver personalized health insights through at-home testing and virtual care. They have provided nearly one billion health insights to over 60 million people and are the leading at-home testing company in the US, fostering a culture of innovation and scale.
Manage complete and timely processing of claims, including reviewing daily correspondence and resolving issues through SalesForce.
Oversee accounts receivable functions such as worklists, zero pay, and denials to ensure timely resolution.
Serve as an escalation point and subject matter expert on internal sub-teams, driving toward daily and monthly KPIs.
Privia Health is a technology-driven physician enablement company that collaborates with medical groups and health systems to optimize practices and reduce costs. They are a national organization with top industry talent and a focus on high-value care.