Schedule appointments via email, phone, or customer TMS based on customer requirements
Work with members of other teams to guarantee a smooth delivery process
Work with Customer Sales team to improve specific customer scheduling processes to ensure optimal loads
Loadsmart is a growth-stage tech unicorn valued at over $1 billion, reinventing freight logistics with innovative technology. With a globally distributed remote team, they seek top talent who embody curiosity, clarity, and teamwork.
Design efficient, DOT-compliant multi-stop routes using routing software to maximize fleet utilization and minimize cost.
Analyze route performance, identify root causes of service issues, and implement continuous improvements.
Partner with regional and national teams to shape routing strategy and mentor fellow planners.
Reddy Ice manufactures and distributes approximately 1.8 million tons of ice annually to a broad and diversified customer base. The company focuses on quality, high service levels, and lean continuous improvement.
Provide customer support from home, answering questions and resolving concerns.
Assist with orders, accounts, reservations, or services using multiple computer systems.
Complete required training and follow quality standards before servicing customers.
Sydiera connects remote customer service representatives with flexible opportunities to support established brands. The company is growing its network of independent contractors and values motivated, dependable individuals who enjoy helping people.
Answer inbound customer calls and process new leads from phone, email, and online submissions.
Coordinate sales appointments, site visits, and follow-ups with customers throughout the service process.
Support permit applications, inspection coordination, and administrative tasks.
20four7VA is a virtual assistant services company that connects offshore independent contractors with clients worldwide. They offer a vibrant community, constant support, and various open roles with competitive rates.
Manage day-to-day LTL operations for a dedicated group of offices and customers.
Serve as a knowledgeable resource for LTL systems, processes, and carrier requirements.
Coordinate with carriers and internal teams to resolve shipment issues and improve customer experience.
Armstrong Transport Group (ATG) is a third-party logistics provider headquartered in Charlotte, NC. Founded in 2006, ATG has grown into a nationwide organization with more than 150 agent offices and 1,000 logistics professionals serving customers across the country.
Answer incoming calls and coordinate support tickets to ensure client satisfaction.
Triage tickets accurately and adhere to Standard Operating Procedures.
Audit and close completed tickets while performing follow-ups on client requests.
Intelligent Technical Solutions (ITS) provides managed IT services to clients, handling technical support and service coordination. They emphasize a strong cultural fit and core values, with a team oriented around customer service and operational efficiency.
Serve as a point of contact for client inquiries and support requests.
Assist with coordinating services, scheduling, and follow-ups.
Provide clear and professional communication regarding updates and next steps.
We are a travel and hospitality services company focused on providing exceptional client experiences. We offer a supportive and collaborative team environment with opportunities for growth.
Coordinate delivery and return of materials for engineers across North America, ensuring timely parts movement.
Track shipments, proactively update stakeholders, and resolve delays or discrepancies with carriers and customers.
Maintain field service database, prepare weekly reports on inventory and repairs, and assist with cycle counting.
We develop innovative solar technology that simplifies, secures, and enhances photovoltaic systems. We offer a hybrid work model, competitive benefits, and a team-driven environment where your career growth matters.
Provide outstanding customer support via email and phone, resolving issues and ensuring a seamless experience.
Monitor live trips, address disruptions, and coordinate alternative solutions for drivers and customers.
Maintain detailed records, escalate critical issues, and collaborate with internal teams to improve operations.
CharterUP is an AI-native platform transforming the $450+ billion group transportation and mobility market. It is a hyper-growth, remote-first company trusted by Fortune 500 companies and recognized as one of the fastest-growing companies by Inc.
Manage incoming service orders and use routing software to coordinate daily schedules across multiple service categories.
Analyze real-time operational data to adjust routes and proactively resolve issues to ensure service delivery.
Collaborate with operational leaders, drivers, and teams to maintain accurate schedules and reliable customer service.
Our partner company operates in the industrial dispatch and logistics sector. It offers stable employment, a strong emphasis on safety, and an inclusive workplace culture.
Install and commission Kardex Automated Storage and Retrieval Systems, providing excellent customer service and basic training.
Troubleshoot and resolve machine performance issues, achieving high first-time fix rates and escalating complex problems.
Work independently with minimal supervision, reporting accurately and maintaining communication with customers and management.
Kardex provides automated storage and retrieval systems and logistics solutions. The company is a global leader in high-tech warehouse automation, with a focus on innovation and quality.
Dispatch drivers to service calls and optimize routes to balance customer needs and operational costs.
Monitor driver progress, resolve issues, and communicate with teams to ensure timely service.
Plan next-day routing and coordinate same-day service recovery for missed pickups.
The company provides essential waste management and recycling services, coordinating daily field operations. They offer a stable, year-round employment environment with a focus on safety, teamwork, and career growth.
Collaborate cross-functionally with sales, partner management, operations, product, and engineering teams to support merchant performance.
Manage cross-functional projects to improve internal tools for sales and partner management teams.
Use Salesforce and AI tools to streamline operations, ensure compliance, and resolve time-sensitive issues.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery and now aims to be a platform for any goods. The company is growing rapidly, values diversity, and supports employee well-being with comprehensive benefits.