Provide real-time phone and chat support to field technicians for work order changes and scheduling.
Monitor technician routes and capacity to optimize workforce and ensure timely service delivery.
Coordinate service locates, outages, and communicate between field teams and internal departments.
Jobgether is a company that uses an AI-powered matching process to connect candidates with jobs. The company is hiring on behalf of a partner, offering a remote opportunity with benefits and career development in a collaborative environment.
Design efficient, DOT-compliant multi-stop routes using routing software to maximize fleet utilization and minimize cost.
Analyze route performance, identify root causes of service issues, and implement continuous improvements.
Partner with regional and national teams to shape routing strategy and mentor fellow planners.
Reddy Ice manufactures and distributes approximately 1.8 million tons of ice annually to a broad and diversified customer base. The company focuses on quality, high service levels, and lean continuous improvement.
Respond promptly and professionally to members requesting roadside assistance, providing reassurance and guidance.
Assess customer situations, identify locations using mapping software, and dispatch authorized service providers.
Navigate multiple systems simultaneously to document interactions and coordinate support.
This company provides roadside assistance and support services to members. It is a large organization with a supportive culture focused on recognition and employee development.
Develops and optimizes weekly installation schedules for field teams to maximize efficiency.
Coordinates installer availability, qualifications, and locations with customer timelines.
Resolves scheduling conflicts and communicates updates to stakeholders.
Simon Hegele is a logistics and installation services company specializing in medical equipment. They operate with field installation teams across multiple states, fostering a collaborative and fast-paced work environment.
Own partner acquisition, channel development, and revenue generation initiatives.
Build and execute partner growth strategies that transform relationships into predictable revenue and lead-generation channels.
Develop scalable partner programs, including playbooks, agreements, onboarding processes, and pricing frameworks.
Jobgether is a platform that uses AI-powered matching to connect job seekers with employers. It is a collaborative, innovation-driven environment focused on customer success and long-term impact.
Build and maintain strong carrier relationships while supporting sales and operations teams.
Proactively source, negotiate, and grow carrier partnerships to meet financial targets.
Ensure accuracy in dispatching loads, completing administrative duties, and updating the transportation management system.
Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for customers. They have a positive, transparent, and entrepreneurial culture with team building activities and a focus on employee growth.
Onboard new carriers and owner-operators by collecting and reviewing compliance documents.
Communicate directly with drivers, dispatchers, and brokers to manage rate confirmations and document flow.
Support dispatch operations with accuracy and consistency in a fast-paced environment.
American Logistics Authority is a company in the trucking and logistics industry, managing a network of trucking companies and owner-operators. They are a growing organization offering a remote, long-term opportunity with a focus on compliance and operations support.
Provide exceptional customer service to Evo members via live chat, phone, and email. - Coordinate administrative tasks such as pre-authorizing charges and investigating parking tickets. - Work remotely as part of a virtual 24/7 call centre with flexible shifts.
Evo Car Share, created by BCAA, provides car-sharing services to British Columbians. BCAA has been recognized as a Top Employer for five years, fostering a supportive team environment.
Assigns service repair activities to SMA field resources and external Medium Voltage providers via the Salesforce Planning Board.
Monitors and adjusts service case priorities based on customer account status or service contract.
Ensures Medium Voltage issues are escalated to manufacturers before planning service repair activities.
SMA America develops innovative solar technology that simplifies and enhances photovoltaic systems. With a headquarters in Rocklin, CA, they offer a hybrid work model, competitive benefits, and a team-driven environment.
Serve as the primary contact for provider emails covering caseload, technical, and operational issues.
Respond to provider calls and resolve logistical, technical, or patient-related issues in real time.
Proactively engage with providers to improve their experience and satisfaction.
This company supports a growing network of therapists and clinicians delivering mental health care to older adults. It is a small, agile startup with a collaborative, purpose-driven culture.
Proactively place outbound calls and handle inbound calls to uncover homeowner project needs and match them with pros.
Participate in pilots, tests, and process improvements to shape new tools and workflows.
Collaborate with the team and meet performance metrics like conversion rate and customer satisfaction.
Angi powers the home services industry by connecting homeowners with skilled pros. With 9 brands in 8 countries and over 300 million projects completed, they foster a collaborative and innovative culture.
Lead and develop support teams focused on personalized customer experiences.
Establish operational goals and monitor performance metrics to drive improvement.
Collaborate cross-functionally to enhance service delivery and customer satisfaction.
This partner company operates in the technology sector, focusing on customer support and success. It is a remote-first organization that emphasizes collaboration and customer advocacy.
Lead afternoon logistics operations, supervising drivers, forklift operators, and warehouse teams to ensure safe and efficient freight activities.
Coordinate daily dispatch, pickup, delivery, and freight handling while resolving operational disruptions and maintaining compliance with safety standards.
Support team performance through coaching, pre-start meetings, and continuous improvement initiatives within a fast-paced transport environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective skill-based assessment. It operates as a technology-driven recruitment service, focusing on efficient and fair candidate screening.
Coordinate schedules of remote and field technical resources and dispatch service requests.
Serve as primary point of contact for clients, monitor open tickets, and ensure SLA compliance.
Support end-users with same-call resolution and escalate technical issues as needed.
CyberSheath is a rapidly growing Security and IT Managed Services Provider focused on delivering cybersecurity services to the Defense Industrial Base. They integrate compliance and threat mitigation to eliminate redundant security practices, and seek self-motivated, independent problem solvers to join their upward trajectory.
Process medical record requests accurately and efficiently according to established procedures.
Manage incoming requests through multiple channels and ensure timely completion within required service timelines.
Respond to patient questions and requests through phone communication with professionalism and empathy.
Our partner supports the healthcare ecosystem by helping patients, providers, and organizations access critical medical information efficiently and securely. They offer a supportive, mission-driven environment with opportunities for growth and development.
Lead daily operations and align execution with broader business goals.
Manage agent attendance, quality, and performance with coaching and follow-up.
Oversee onboarding, compliance, and monthly invoicing while driving workforce growth.
This role is with a partner company that operates a remote, distributed workforce providing outsourced services. The company is scaling to 100 active agents and values hands-on leadership, accountability, and quality.
Handle First Notice of Loss (FNOL) calls for auto and property insurance customers.
Gather, verify, and document claim information while explaining the claims process.
Provide empathetic, professional customer service in a high-volume remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company fosters a supportive, collaborative culture with a focus on professional development and flexibility, though employee size is not specified.
Handle first notice of loss claims for non-complex auto and property insurance claims.
Explain claims processes and answer customer questions with empathy and clarity.
Maintain accurate claim files and coordinate with vendors and third parties.
The company provides auto and property insurance claims services. They foster an inclusive and diverse workplace culture with a focus on employee development and community involvement.
Provide responsive patient support through phone and email, assisting users with platform access and technical questions.
Deliver empathetic and patient-focused service while ensuring issues are resolved efficiently.
Identify recurring patient challenges and share insights with internal teams to support product improvements.
The company is a healthcare technology organization that provides innovative digital solutions to help patients access and understand their medical information. The culture is inclusive and collaborative, with a focus on employee well-being and patient impact.