Source Job

• Coordinate roadside assistance for AAA Members by dispatching service providers and monitoring requests from start to finish.
• Communicate with members, service providers, and fleet teams to ensure timely and accurate service delivery.
• Resolve service issues, prioritize requests based on safety and operational factors, and meet dispatch performance goals.

AAA Club Alliance provides roadside assistance and other services to its members. They serve nearly 7.4 million members across 13 states and Washington D.C., and foster a culture of inclusivity and support.

• Provide comprehensive administrative support including reports, correspondence, presentations, research, and business documentation.
• Manage calendars, appointments, meetings, conference calls, and event coordination to ensure organized and efficient schedules.
• Coordinate team meetings, special projects, and administrative initiatives while preparing meeting materials and following up on action items.

Jobgether is a platform that uses AI-powered matching to connect job seekers with hiring companies. As a partner company, they manage applications and next steps for this role in a collaborative virtual work environment.

• Provide professional support for customer bookings, inquiries, and service requests.
• Coordinate and track services from start to finish, maintaining accurate records.
• Deliver excellent customer experiences and escalate complex issues as needed.

AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.

• Provide member-centered support by answering inbound calls and chats with empathy and clarity.
• Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
• Own issues end-to-end using established workflows and document interactions accurately.

Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.

• Handle inbound and outbound calls from Westgate Resort owners to assist with reservations and account inquiries.
• Educate owners on timeshare usage rights, process external exchange requests, and offer travel protection.
• Maintain accurate documentation and meet quality and performance expectations while using multiple systems.

Westgate Resorts is the largest privately held timeshare company in the world, operating 60+ resorts in top destinations. With 9,000 team members, it offers a supportive and rewarding workplace recognized as a Best Company to Work For.

• Support accounts as the operational point of contact between customers and internal service delivery teams.
• Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers.
• Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions.

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.

• Use industry skills to support innovative transportation services.
• Manage daily service of accounts and assist in recruiting, vetting, and credentialing service providers.
• Ensure safe, efficient, and effective transportation systems through performance monitoring and regulatory compliance.

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most. Since 2006, we've built a people-first culture driven by integrity, ownership, and collaboration.

• Provide exceptional support to customers via phone, email, and chat, addressing inquiries about RESPs and our digital platform.
• Resolve issues efficiently by troubleshooting problems and coordinating with internal teams to ensure customer satisfaction.
• Maintain accurate records of customer interactions and contribute to improving processes and resources.

Embark Student Corp. is a fintech company that helps Canadians achieve their education goals through an innovative digital platform for RESPs. Over the past 60 years, the company has reinvested over $60 million into scholarships and supported more than 850,000 students.

• Serve as first point of contact for members, resolving questions and coordinating transportation services.
• Document interactions, schedule reservations, and refer unresolved grievances to appropriate departments.
• Support a 24/7/365 contact center environment, including nights, weekends, and holidays.

Modivcare leads the transformation to better connect people with care, facilitating non-emergency medical transportation and personal and home care to improve access and outcomes. They serve the most underserved and value team members with a comprehensive benefits package.

• Manage customer interactions and resolve service requests with professional communication.
• Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
• Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.

Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.

• Assist customers by phone, email, and text with questions and service needs.
• Provide knowledgeable, friendly support and guidance to resolve concerns.
• Maintain customer records, follow up on requests, and support business goals.

The company specializes in customer support and client relations, helping customers with questions and service needs. It is a small organization that values professionalism, reliability, and a positive team environment.

• Support daily property management operations, including customer inquiries, rentals, and billing.
• Maintain accurate records, coordinate move-ins/outs, and manage delinquent accounts.
• Create and improve SOPs, prepare reports, and identify process improvements.

This partner company manages a growing portfolio of properties. They are looking for a remote coordinator to support daily operations and customer service.

• Respond timely to customer inquiries via phone, email, and chat, researching issues and providing workable solutions.
• Assist with scheduling, insurance questions, medication requests, and general information, building customer trust.
• Thrive in a remote environment by maintaining a consistent workspace, ensuring security, and using available resources effectively.

Carenet Health pioneers advancements in healthcare consumer journeys, interacting with 1 in 3 Americans daily. For over 30 years, they have combined human touch with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust and accountability.

• Manage incoming leads and prepare customer estimates through CRM.
• Provide exceptional customer service via phone, email, and social media.
• Assist with general administrative tasks and maintain organized records.

Ysgol Dinas Brân is a secondary school in Llangollen, Wales, offering education to students. They are a small institution looking to grow their team with a part-time remote administrator.

• Coordinate multiple in-person and virtual events, managing timelines, deliverables, and stakeholder communications.
• Support event logistics including venue coordination, technology setup, and on-site execution for high-quality experiences.
• Analyze post-event feedback and membership data to drive improvements and support community engagement initiatives.

The company organizes regional events and community initiatives for professional communities across Canada. It fosters a collaborative and inclusive remote work environment with a focus on operational excellence and stakeholder engagement.

• Partner with CSM/CSS to deliver best-in-class service, provide product walk-throughs, and assist with training sessions.
• Document client interactions accurately, identify blockers, and escalate promptly to senior team members.
• Maintain a learning plan to expand knowledge of CDK products and dealership workflows.

CDK Global is a leading provider of cloud-based software to dealerships and OEMs across the automotive industry, enabling end-to-end business operations. The company has a large workforce and promotes an inclusive culture with values like 'Stay Curious, Own It, Be Open, and Create Possibilities.'

• Provide technical support and troubleshooting for Lone Wolf's Back Office product via email, phone, and chat.
• Log details of support sessions and challenges in the ticketing system, managing your own case workload.
• Apply accounting knowledge and interpersonal skills to diagnose, resolve, and escalate customer issues.

Lone Wolf simplifies real estate transactions by providing a digital lead-to-close experience for agents, brokers, and their consumers. With over 30 years in the industry, they value diverse talent and embrace individuality to enrich their organization.

• Guide prospective students through education decisions and drive business growth by connecting with warm leads.
• Convert leads into customers through consultative sales, personalized recommendations, and exceptional support.
• Maintain customer records, analyze data with spreadsheets, and improve sales strategies and processes.

Jobgether uses AI-powered matching to connect candidates with job opportunities. They are a recruitment platform that processes applications and shares shortlists with hiring companies, focusing on objective and efficient hiring.

• Provide timely technical support, guidance, and platform education to patients via email and phone.
• Use patient feedback to help shape the future of the PocketHealth platform.
• Work collaboratively in a fast-paced startup environment to support over 2 million patients.

PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. The company serves over 800 hospitals and clinics and has a fast-paced startup culture that values empathy, diversity, and inclusion.

• Manage daily office operations, customer service workflows, scheduling, dispatch coordination, and compliance activities.
• Oversee project timelines, job costing, and operational performance metrics to identify risks and improvements.
• Coordinate subcontractor activities, maintain records in field service platforms, and support hiring and onboarding processes.

The company is a service-based business that partners with Jobgether for recruitment. It is a growing organization with a focus on operational efficiency and a remote work culture.