Acts as a resource for collection issues and ensures patient accounts are accurate.
Monitors patient A/R, sends statements, and posts payments according to standards.
Documents all activity on accounts and prepares data needed for court-related circumstances.
Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. They are a team that delivers outstanding care in one of the most beautiful regions in the country.
Responsible for the direct supervision of the centralized managed care activities.
Leads the team by recruiting, training, mentoring, and managing the work queues of direct reports.
Serves as the first line of communication with the practices/departments to answer questions and trouble shoot issues.
OHSU is Oregon's only public academic health center. In addition to caring for patients, they lead groundbreaking research and train the next generation of health care professionals. As Portland's largest employer, OHSU provides opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Submit bills compliant with all appropriate regulations and managed care contracts.
Collect money due by contacting third parties and providing explanations of charges.
Analyze accounts to determine coordination of benefits, refunds, and denials.
They are Oregon's only public academic health center, involved in patient care, research, and training healthcare professionals. As Portland's largest employer, they offer opportunities for learning and advancement in hospitals and clinics across Oregon and Southwest Washington.
Supervises the coding function and corresponding staff.
Oversees reimbursement process.
Manages auditing and quality control and improvement initiatives.
Piedmont Healthcare aims to provide exceptional patient outcomes. They value diverse teams, a shared purpose, and flexibility, offering wellness programs and comprehensive benefits to support employees' needs and future plans.
Perform billing & credit research to resolve customer inquiries
Coach agents on work performance and other work issues
Handle and resolve escalated customer issues and calls when necessary
Aura is on a mission to create a safer internet with its intelligent digital safety products. With over 400 employees worldwide, Aura is guided by a leadership team that has successfully grown startups into multi-billion dollar organizations.
Supervise daily operation of the SPOC unit, ensuring compliance with policies/procedures.
Supervise, coach, counsel and develop assigned staff.
Handle escalated borrower calls, which may include conflict resolution.
LoanCare simplifies the complex with empathy and insight, innovating as a top provider in the mortgage services industry. It is backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company.
Responsible for insurance follow-up and collections, including phone calls and accessing payer websites.
Identify root cause issues for denials and coordinate with clinic and management for process improvements.
Resolve complex inventory, including payment research, and accurately document collection activity.
Anne Arundel Dermatology provides comprehensive medical, surgical, and esthetic skin care services. With over 250 clinicians and 110 locations across 7 states, they are experiencing growth and looking for talented individuals to join their team.
Assist patients with all aspects of the surgical process and pre-operative preparations.
Educate and counsel patients regarding their surgical options, including premium product offerings.
Schedule surgery, make all surgical appointments, and act as a liaison between the office, surgical facility, patient, and the referring physician.
American Vision Partners (AVP) partners with respected ophthalmology practices, integrating best-in-class management systems, operational infrastructure, and advanced technology to provide high-quality patient care. They operate over 100 eye care centers in multiple states and are focused on building the nation’s largest and most comprehensive eye care practices.
Contacts insurance companies for status on outstanding claims.
Processes and follows up on appeals to insurance companies.
Works outstanding accounts receivable from assigned work queues.
US Anesthesia Partners is a company focused on revenue cycle management. They provide equal employment opportunities to all employees and applicants and value diversity based factors.
Provide high level of customer service both internally and externally.
Act as a liaison between the client, sales team, main lab, supply, courier, LIS, client services and billing.
Conduct ongoing on-site visits to client accounts to initiate and form relationships in an effort to retain client relationships.
Northwestern Medicine strives to set itself apart as a leader in the healthcare industry, prioritizing a patient-first approach for positive workplace interactions. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching and lifecycle benefits, seeking to take care of its employees.
Resolve aged claims and appeals via payer portals & outbound phone calls.
Prioritize assigned work queue to ensure timely work is balanced with working the most payable claims.
Work professionally with Revenue Cycle teammates to be responsive to requests that require your assistance.
CareDx, Inc. is focused on providing healthcare solutions for transplant patients and caregivers. They are the leading provider of genomics-based information for transplant patients.
Assist providers in identifying, reviewing, and validating patient accounts in a credit balance state
Manage accounts receivables to ensure timely collection of identified Client overpayments
Prioritize workload to meet deadlines and goals using guidelines set out by manager
TREND Health Partners is a tech-enabled payment integrity company, dedicated to facilitating collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. It is a dynamic growing organization that promotes a collaborative and innovative work environment.
Responsible for calculating revenue guarantees and true-ups accurately and timely.
Prepare remittances and invoices, calculate and post monthly management fees.
Reconcile balance sheet accounts and provide information to Financial Planning & Analysis and Operations team.
NorthStar Anesthesia is a company that provides anesthesia services. They focus on promoting core values and working effectively in a virtual environment.
Supervise a team of appeals and grievances coordinators; develop/implement strategies to improve team performance and efficiency.
Receive, document, and manage member and provider appeals and grievances in accordance with Dignity Health MSOs policies and standards. Prepare and present reports on appeals and grievances activity.
Maintain detailed and accurate records of all appeals and grievances, including documentation of investigations, outcomes, and communications.
Dignity Health MSO offers management and business services that leverage economies of scale across provider types and geographies, leading the effort in developing Dignity Health’s Medicaid population health care management pathways. They focus on coordinating patient care while containing costs and improving quality of service. The company offers a Total Rewards package that integrates competitive pay with flexible Health & Welfare benefits and a generous employer-matched 401k retirement plan.
Facilitating the analysis and research of EOB’s to problem solve outstanding accounts.
Analyze credit balances and issues refunds as necessary.
CommonSpirit Health is a healthcare organization with over 700 care sites across the U.S., offering services from clinics and hospitals to home-based and virtual care. They are committed to building healthy communities and advocating for those who are poor and vulnerable.
Understands organizational goals for timely account resolution.
Performs demographic and financial assessments.
Communicates patient's financial responsibility and requests payment.
Prisma Health is a not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. Their 32,000 team members are dedicated to supporting the health and well-being of the community.
Oversee the end-to-end invoicing lifecycle, ensuring invoices are posted in the ERP/CRM and monitored through customer approval processes.
Review billing outputs for adherence to internal controls and GAAP requirements.
Supervise and manage the billing team, assigning work and monitoring progress to ensure accuracy and quality.
Energy Solutions focuses on market-based programs that deliver large-scale energy, carbon, and water-use savings. Since 1995, they've offered proven, performance-based solutions for their utility, government, and institutional customers and operate as a predominantly remote workforce with offices in six locations.
Determine and verify insurance coverage and coordination of benefits.
Ensure proper, adequate, and timely billing for prompt payment.
Communicate with patients and practitioners regarding financial responsibility and insurance coverage issues.
UAB St. Vincent’s is a trusted healthcare provider that has been serving Alabama for over 125 years. They have five hospitals and numerous clinics, and their 4,800+ employees are committed to providing compassionate, personalized care and improving the health and lives of those they serve.
Supervise offshore/global VA revenue cycle staff and ensure adequate coverage and productivity.
Conduct regular team check-ins and performance reviews to develop staff capability.
Monitor key revenue cycle metrics and implement action plans to address underperformance.
EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery and earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. The company is a multi-year Top Workplaces honoree and believes that investing in employees is the key to their success.