Use IBM SMP/e to receive and apply z/OS communications software on an IBM Mainframe.
Diagnose and resolve IBM z/OS system communications software or hardware problems.
Diné Development Corporation (DDC) delivers IT, professional, and environmental solutions to advance the missions of federal, state, and tribal government agencies. As thought leaders and innovators, their team of specialists build client-centric solutions that solve critical challenges faced by defense, civilian, and healthcare organizations.
Participates in meetings to discuss team and project related activities.
Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines.
Builds, tests, and troubleshoots complex application settings / features with minimal guidance.
University of Utah Health enhances the health and well-being of people through patient care, research, and education. They have five hospitals and eleven clinics providing excellence in comprehensive services and are known for academic research and quality standards.
Analyze business needs and opportunities on complex business problems.
Document business and system requirements that describe the business need.
Demonstrate creativity and flexibility in identifying options for addressing complex business problems.
Zenith is a Workers' Compensation Specialist committed to helping businesses succeed. They are focused on collaboration, work-life balance, and integrity and support career advancement through learning and development.
Maintain, enhance, and support mission‑critical legacy systems both batch and online across production and development environments.
Provide ongoing production support and resolve issues for high‑volume transactional applications.
Analyze business requirements and translate them into effective technical solutions.
Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. It is backed by the strength of a team of 8,500+ professionals from coast to coast and certified by Imagine Canada for philanthropy and community engagement.
Understand business needs, translate to requirements.
Design IT solutions that are scalable, reliable, secure.
CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.
Produce professional root cause analysis documentation for customers
Ensure the prioritization, planning, and execution of problem resolutions
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to customers. They have over 8,100 customers, including 85% of the Fortune 500®, and their intelligent cloud-based platform connects people, systems, and processes.
Ensure trouble-free functioning of the software and hardware complex.
Immediately attract other specialists in case of operation abnormality.
Handle communication with customers regarding their requests and issue reports
Devexperts partners with financial institutions, providing products and solutions for retail and brokerage houses, exchanges, and buy-side firms. They focus on trading platforms, brokerage automation, software development, market data products, and IT consulting.
Provide tier I technical support for store team members and corporate personnel via phone and digital channels such as chat and email.
Perform technical diagnosis and troubleshooting for users with hardware, software, and network connectivity issues and provide the appropriate solutions
Thoroughly create, update, and resolve customer tickets for every request received according to guidance
Sun Auto Tire & Service is a top-10 independent tire dealer in the US with 525+ stores, operating under multiple brands. They have been named "Best Place to Work" and are a leading provider of vehicle aftermarket tires and repair services, increasing our footprint rapidly through both organic growth and acquisitions.
Serves as a liaison between Pathward and Processors for daily communications.
Leads processor integrations and solution implementation to support Pathward products.
Provides frontline support and issue remediation for external system applications.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate their differences and know that their unique perspectives make them stronger and well-positioned for success.
Own and improve the ITIL-aligned Problem Management process.
Lead RCA sessions using structured methods (5 Whys, Fishbone, Fault Tree).
Coordinate with Support, Application, Infrastructure, Developers, and Service Providers.
Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries, ensuring safety and sustainability. With approximately 63,000 staff in over 950 laboratories across 60 countries, they maintain a decentralized and entrepreneurial network.
Provides primary direction regarding the design, scripting, documentation, and maintenance of all endpoint images and configurations.
Develops processes to manage the integration of new applications into existing systems and software throughout the enterprise.
Serves as a subject matter expert in multiple areas including: Microsoft Configuration Manager, Jamf Pro, VMware Horizon, ThinOS, VMware Workspace One, PowerShell, and Active Directory (including group policy).
Oregon Health & Science University (OHSU) is Oregon's only public academic health center. As Portland's largest employer, they offer opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Collaborate with Client Success Partner and Technical Business Analyst to develop recommendations to solve problems and issues related to business operations.
Conducts quantitative and qualitative analysis for Health module EHR analytics using Business Objects or other similar tools.
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. committed to delivering solutions that change lives for the better.
Provide post-implementation support to solve technical issues on storage hardware and software products.
Manage all open tickets and ensure customers get daily updates regarding case status.
Develop innovative, customized solutions to meet customers’ business needs.
DataDirect Networks (DDN) is a global market leader known for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. DDN's commitment to innovation, customer success, and market leadership makes it an exciting and rewarding place to work.
Facilitate customer requests for new or changed solutions.
Design and build customized functionality based on workflow recommendations.
Respond to customer problems and issues, either by Support Desk referrals or direct customer contact.
OHSU (Oregon Health & Science University) is Oregon's only public academic health center. As Portland's largest employer, they provide opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Provide SA/OSA subject matter expertise to the Information System Security and Authorization program.
Review ATO packages under the RMF for customer systems and the systems of the external partners.
Coordinate and assist with data calls and data collection efforts for audit and compliance reporting.
SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider. With operations across the U.S., they deliver innovative enterprise-wide solutions and targeted services to federal government clients. They value their people and systems to create value for their clients and foster a collaborative team culture.