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US Unlimited PTO

  • Own day-to-day client relationships and lead cross-functional teams to deliver loyalty programs.
  • Partner with Strategy and Decision Science to turn customer data into recommendations that lift ROI.
  • Define and launch seasonal, tier-based, and milestone promotions with clients and partners.

CRM Data Analysis Strategic Planning

19 jobs similar to Associate Director, Client Services

Jobs ranked by similarity.

US Unlimited PTO

  • Deliver data-driven insights that increase sales and profit for loyalty programs.
  • Build audience lists for CRM campaigns and provide actionable recommendations from complex data.
  • Develop data visualizations and partner with Data Engineering and BI teams on new tools.

Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers through data-driven strategies. Named a Top Workplace in the USA, we are a collaborative, growth-focused team where everyone is a leader.

US

  • Own loyalty program optimization engagements for small and mid-size restaurant brands, from analysis through recommendation.
  • Build deep knowledge of Punchh and the restaurant tech stack to advise clients on loyalty and CRM strategy.
  • Collaborate with Sales, Product, Implementation, and Managed Services teams to deliver business results.

PAR Technology Corporation is a leader in restaurant technology, providing software and hardware for restaurants worldwide. Serving over 100,000 restaurants in 110+ countries, it fosters a 'Better Together' culture.

US Unlimited PTO

  • Owns end-to-end solutioning, from discovery through delivery, as the enterprise-wide 'connective tissue' for client projects.
  • Partners with Sales, Product, and Delivery to align client objectives with platform capabilities and manage scope and cost.
  • Acts as loyalty and platform SME, creating BRDs, SCDs, demos, and proposals to establish technical credibility.

Kobie is a leader in loyalty, helping brands build lasting emotional connections with their consumers. Named a Top Workplace in the USA and Top Remote Workplace, Kobie has a collaborative, growth-focused culture where everyone is a leader.

$145,000–$175,000/yr
US Unlimited PTO

  • Own executive relationships and account strategy for enterprise clients, driving renewal and expansion.
  • Orchestrate cross-functional teams to deliver against client commitments and business outcomes.
  • Identify risks and growth opportunities, creating mitigation plans and repeatable account-management practices.

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. We partner with Fortune 500 enterprises and government agencies, empowering individuals and embracing diversity through our core mission.

US Unlimited PTO

  • Serve as the strategic lead and trusted advisor for key client relationships, owning client health, retention, and growth.
  • Analyze paid media and measurement data to uncover performance stories, explain discrepancies, and identify upsell opportunities.
  • Partner with delivery teams to manage margins, mitigate churn, and drive process improvements and client innovation.

Silverback Strategies is a digital marketing agency that helps clients grow through paid media, SEO, measurement, and creative. It is a fully remote, tight-knit team named a best place to work by Ad Age and Inc., with a collaborative, 'work hard, play hard' culture.

Global

  • You will lead the VIP CRM team, overseeing daily workflows, priorities, and team development.
  • You will shape the VIP customer lifecycle through personalized communication, promotions, and retention initiatives.
  • You will use data insights to refine segmentation and optimize CRM processes across teams.

This role is with a partner company in the iGaming industry, focused on customer engagement and retention. They operate as a global, data-driven organization with a collaborative and international team culture.

US Unlimited PTO

  • Lead the Financial Modeling COE, designing loyalty program financial models and business cases for client engagements.
  • Synthesize data into insights and present financial models to C-suite executives, including CFOs and CMOs.
  • Manage multiple projects, ensuring on-time, on-budget delivery while mentoring cross-functional teams.

Kobie is a loyalty consulting and technology company that helps brands build lasting emotional connections with their consumers. Named a Top Workplace in the USA, we are a remote-first organization with a collaborative and growth-focused culture.

$110,000–$140,000/yr
US

  • Manage and mentor Regional Account Managers and Client Success Managers to support a national client base.
  • Develop account management strategies to drive client growth, retention, and long-term business objectives.
  • Lead strategic client relationships and serve as executive sponsor for key accounts.

WWHS provides international recruitment and account management services for healthcare clients, maintaining relationships with over 100 core clients nationwide. The company emphasizes operational excellence, client loyalty, and building high-performing sales and operations teams.

$120,000–$160,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Lead client strategy for a portfolio of high-value accounts, connecting marketing performance to business outcomes.
  • Act as a trusted advisor, monitoring client health, retention, and expansion opportunities.
  • Collaborate with media, SEO, measurement, and creative teams to drive client success and revenue growth.

They are a performance marketing agency focused on client success and digital marketing services. They are a smaller, collaborative remote team with a casual and inclusive culture.

Global

  • Drive revenue and retention through proactive outbound calls to top-tier players with tailored offers.
  • Build trust and rapport as the primary player advocate, resolving queries and addressing needs.
  • Design bespoke rewards and facilitate player requests, collaborating with internal teams on strategy.

They are a high-growth social gaming business delivering innovative, scalable products to a global player base. The culture is sales-driven, focusing on player engagement and relationship management.

$110,000–$130,000/yr
US

  • Own and develop large strategic client relationships while managing day-to-day business operations.
  • Lead a diverse team of market researchers, coaching junior colleagues across quantitative and qualitative engagements.
  • Partner with senior leaders to strengthen research design, analysis, reporting, and operational processes.

Reach3 Insights is a full-service research consultancy helping modern brands move faster through mobile-first, conversational research. As part of Rival Group, they work with global brands and ambitious teams, valuing trust, curiosity, and collaboration.

US

  • Develop and execute retention marketing strategies for enterprise clients to enhance engagement and long-term value.
  • Lead cross-functional initiatives for high-profile scenarios such as mergers, acquisitions, and product rollouts.
  • Leverage usage data and client feedback to optimize programs and measure results.

eMoney provides comprehensive financial planning solutions to help advisors bring clarity to complex decisions. With over 138,000 financial professionals and 7 million end clients, the company fosters an inclusive, people-first culture where diverse perspectives are valued.

$68,742–$109,989/yr
US

  • Manage a book of global, complex customers to drive adoption and growth.
  • Perform adoption analysis and lead joint planning to increase product value.
  • Drive customer advocacy by aligning cross-functional teams to resolve issues.

Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.

Global

  • Lead end-to-end CRM strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.
  • Manage global CRM programs across Latin America, Europe/Middle East, and Asia, including local chat platforms like WhatsApp, WeChat, and KakaoTalk.
  • Drive CRM innovation through AI integrations, automation, and data-driven optimization to improve user journeys and business outcomes.

Cambly is a global language learning platform that connects learners with tutors for real conversation practice, supported by AI-powered learning tools. The company has a global team and a culture focused on helping students build confidence and fluency in English.

Costa Rica

  • Manage and retain clients while driving revenue growth through upsell and renewal opportunities.
  • Act as client liaison with internal teams like ClientCare, Billing, Product, and Technical Support.
  • Provide product training and consultative discovery to identify needs and new opportunities.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We have an amazing team of 25,200 people in 32 countries.

$75,000–$80,000/yr
US Unlimited PTO

  • Manage client retention, growth, and successful onboarding of new clients.
  • Oversee day-to-day account activities, program execution, and client reviews.
  • Collaborate with internal teams to drive engagement and resolve issues.

Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.

$69,800–$95,000/yr
US

  • Lead complex custom research programs for globally recognized brands, from study design through final delivery.
  • Manage multiple concurrent projects while ensuring timelines, budgets, and quality standards are consistently met.
  • Develop compelling narratives and actionable recommendations from complex data sets to drive business decisions.

NIQ is the world's leading consumer intelligence company, delivering deep insights into consumer behavior. We operate in over 100 markets, covering 90% of the world's population, and are committed to fostering an inclusive workplace.

$60,000–$70,000/yr
US

  • Advance expansion, renewal, and extension opportunities across existing clients by working with client leads and subject matter experts.
  • Develop integrated strategies across Orchestra's full range of capabilities, from earned and owned media to creative and experiential.
  • Manage pricing, scoping, research, and account planning to move commercial opportunities from client need to recommendation.

Orchestra is a strategic communications and marketing company that helps clients build lasting influence through integrated strategies. The firm brings together 700+ people across leading agencies and industries, with a culture that values diversity and professional growth.

$120,000–$160,000/yr
US Unlimited PTO

  • Own and grow a portfolio of 10-20 enterprise accounts in Retail, CPG & Pharma, driving renewals and expansion.
  • Act as a strategic advisor to senior insights leaders and lead commercial negotiations for six- and seven-figure contracts.
  • Collaborate with Customer Success, Research, and Product to ensure clients realize full value and uncover new opportunities.

Knit is an AI-native research agency helping the world's most iconic brands make confident decisions through deep customer understanding. The team of ~80 is US remote friendly with headquarters in NYC midtown, built with operating talent from Kantar, Ipsos, Deloitte, and unicorn startups.