Lead end-to-end renewal strategy for a portfolio of customers, protecting and growing recurring revenue.
Build trusted relationships with executive stakeholders and guide renewal conversations aligned with business goals.
Identify, develop, and close upsell opportunities within existing accounts, collaborating across teams.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. With a focus on unified customer experience solutions, the company fosters a collaborative culture under its "Better Together" ethos.
Lead end-to-end CRM strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.
Manage global CRM programs across Latin America, Europe/Middle East, and Asia, including local chat platforms like WhatsApp, WeChat, and KakaoTalk.
Drive CRM innovation through AI integrations, automation, and data-driven optimization to improve user journeys and business outcomes.
Cambly is a global language learning platform that connects learners with tutors for real conversation practice, supported by AI-powered learning tools. The company has a global team and a culture focused on helping students build confidence and fluency in English.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.
Develop client communication standards and partner with Sales, Marketing, and CX leadership.
Build client health, satisfaction, and churn models using Salesforce and Pardot.
Create executive dashboards and drive operational efficiency improvements.
Doxim helps organizations transform critical communications through innovative technology and secure omnichannel solutions. With over 1,500 clients and a culture that encourages growth and meaningful challenges, they empower employees to shape the future of customer communications.
Manage A/B testing for loyalty and retention initiatives, including test setup, monitoring, and readout.
Monitor program performance and dashboards, flagging trends, risks, and opportunities.
Develop and maintain KPI scorecards, analyze results to identify gaps, and prepare MBR/QBR materials.
AG1 is a health and wellness company that produces foundational nutrition supplements. The company is globally oriented and emphasizes a strong culture, high performance, and continuous improvement among its team.
Partner with Client Managers to develop client-specific engagement strategies and campaigns that improve awareness, activation, and ongoing member engagement.
Bring together audience segmentation, lifecycle marketing, behavioral insights, and channel planning to deliver clear, effective communication plans.
Use campaign data to identify opportunities, run tests, and build repeatable playbooks that scale engagement strategy across clients and regions.
Modern Health is a mental health benefits platform for employers, offering employees access to one-on-one, group, and self-serve digital resources for their well-being needs. Backed by top investors and valued at unicorn status, the company has a fully remote, high-empathy, high-accountability culture.
Provide exceptional and timely inbound customer support via phone and email.
Educate customers on the Yelp Restaurant product suite to resolve business needs and retain their business.
Adapt product recommendations to client needs by asking probing questions and finding solutions.
Yelp connects people with great local businesses through its platform and restaurant tools like Yelp Reservations and Yelp Waitlist. The Restaurants division is a fast-paced, growth-minded startup environment that values collaboration and impact.
Owns end-to-end solutioning, from discovery through delivery, as the enterprise-wide 'connective tissue' for client projects.
Partners with Sales, Product, and Delivery to align client objectives with platform capabilities and manage scope and cost.
Acts as loyalty and platform SME, creating BRDs, SCDs, demos, and proposals to establish technical credibility.
Kobie is a leader in loyalty, helping brands build lasting emotional connections with their consumers. Named a Top Workplace in the USA and Top Remote Workplace, Kobie has a collaborative, growth-focused culture where everyone is a leader.
Act as the subject matter expert on data reporting, creating and optimizing reports to help clients understand key metrics like ADR, RevPAR, and occupancy.
Analyze data discrepancies, troubleshoot reporting issues, and provide coaching to customers on data interpretation to drive revenue growth.
Collaborate with internal teams to enhance reporting tools and improve data accessibility for hoteliers.
Cloudbeds is a hospitality technology company that provides a unified platform for property management, processing billions in bookings annually. With over 650 employees across 40+ countries, we are a diverse, remote-first team dedicated to transforming the hospitality industry through innovative, AI-powered solutions.
Drive PAR's growth across the mid-market and SMB segment by promoting and selling unified commerce solutions.
Build relationships with decision-makers and stay current on industry trends to close deals.
Manage your sales pipeline and consistently achieve monthly targets.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. They emphasize a "Better Together" ethos and focus on unified commerce, with a culture of collaboration and innovation.
Build and maintain strong client relationships, driving retention and program success.
Execute account management processes, resolve issues, and track deliverables.
Lead marketing campaigns, analyze data, and present ROI metrics to clients.
Foodsmart is the leading Foodcare platform in the US, delivering nutrition-driven healthcare at scale through personalized clinical care and food benefits. With over 3 million members and a $200 million investment from TPG's Rise Fund, we are a growing, mission-driven team focused on making nutritious food accessible and affordable for all.
Uncover the biggest opportunities to improve the customer journey by analyzing contacts, churn, and payment data.
Diagnose root causes of customer friction and shape priorities across SaaS and payments.
Turn data into decisions by testing hypotheses and quantifying impact on retention and cost-to-serve.
Plooto is a payment automation platform that helps accountants, bookkeepers, and their clients manage payables and receivables. With a strong footprint in Canada, we serve busy entrepreneurs, finance teams, and non-profits, and are backed by experienced fintech leaders.
Own product-level positioning and messaging for platform areas, set launch strategy, and drive cross-functional launches end to end.
Build customer proof and enablement for sales, CS, and partners, using AI to scale content creation and distribution.
Serve as market and competitive expert, turning insights into actionable positioning and content that drives adoption.
Thanx is a loyalty and guest engagement platform for restaurants, unifying loyalty, digital ordering, and marketing automation. Backed by elite investors including Sequoia Capital, the company has raised over $30M and fosters an AI-native culture with strong employee tenure and core behaviors like Think Boldly and Execute Reliably.
Develop and implement CX transformation roadmaps for strategic customers.
Analyze business processes and customer journeys to recommend improvements.
Lead workshops and executive engagements to build trusted stakeholder relationships.
The company helps strategic customers transform their customer experience, digital operations, and contact center environments. It offers a collaborative, inclusive culture focused on professional growth, mentorship, and employee well-being.
Own the paying customer's experience after purchase, ensuring every user reaches a quality match as fast as possible.
Work on improving recommendation relevance, increasing invites, and designing mechanics like gamification to boost engagement.
Use data, research, and experiments to find growth points, manage requirements, and collaborate with cross-functional teams.
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. Our international team of digital nomads works remotely worldwide, and we are a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
Design and maintain a communications and engagement measurement framework connecting program objectives to KPIs.
Build and maintain integrated dashboards for communications performance, stakeholder engagement, and CRM activity.
Analyze message reach, channel performance, and stakeholder participation to convert findings into actionable recommendations.
Reveille Group is a strategic advisory consulting firm that provides innovative solutions including technical analysis and development to diverse clients. We are a team of strategically-minded consultants who prioritize work-life balance and offer a full benefits package.
Develop and execute engagement strategies, incentives, and recognition programs for a partner network.
Collaborate with product, sales, and platform leaders to design campaigns that influence agent behavior.
Measure performance, test optimizations, and present strategies to diverse audiences.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to review applications and share top-fitting candidates, ensuring a fair and efficient recruitment process.
Own and execute the professional membership growth strategy, setting targets for acquisition, retention, engagement, and dues revenue.
Manage the full member lifecycle and modernize membership programs with data, analytics, and technology enablement.
Lead a two-person membership team and collaborate cross-functionally to drive growth and engagement.
This role is with a mission-driven healthcare organization focused on professional membership growth and engagement. The organization fosters a diverse, inclusive culture built on collaboration, integrity, and innovation.
Drive data insights and decision-making across growth, product, AI, or partnerships.
Own the analytical function end-to-end, from defining problems to executing solutions.
Collaborate with former top-tier consultants in a no-fluff, remote-first environment.
Jerry is building the first AI-powered advisor to manage all your physical assets, from car insurance to repairs and beyond. With 5M+ customers and $240M+ raised, the company is profitable and maintains a remote-first, owner-oriented culture.
Lead complex customer-facing consulting engagements for health plan customers, owning strategy from discovery to executive readout.
Analyze data to quantify operational, financial, and product adoption impact for customers.
Mentor consultants and develop reusable assets to advance the consulting practice.
NASCO provides technology solutions and consulting services for healthcare payers, helping health plans realize value from its product portfolio. The company supports a fully remote workforce and offers comprehensive benefits, with a focus on work-life balance.