Own the success, retention, and growth of a portfolio of health plan clients.
Lead recurring client meetings, executive business reviews, and performance discussions.
Identify client risks, performance gaps, and emerging needs, and drive plans to address them.
Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.
Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.
Partner with senior team members to leverage account management systems and dashboards to identify opportunities for revenue growth.
Consult with clients on planning, executing, and analyzing tailored engagement strategies to drive member activation and retention.
Lead client engagement initiatives, collaborating with Marketing and cross-functional teams to design events and support new account implementations.
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.
Manage enterprise client relationships and drive outcomes through data-driven recommendations.
Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
Own revenue targets including renewals and expansions, and mentor team members.
Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.
Deliver exceptional service to existing clients as the key point of contact for a large UK retailer.
Manage client workload and liaise with internal technical and sales teams to meet service level agreements.
Obtain work forecasts and oversee project management to coordinate incoming work.
SGS is the world's leading testing, inspection and certification company, recognized as the global benchmark for sustainability, quality and integrity. Its 100,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.
Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.
Manage and develop existing client accounts to ensure satisfaction and generate referrals and new business opportunities.
Oversee the entire RFP process from identification to submission and follow-up, while managing case study portfolios.
Achieve individual KPIs and targets quarterly and annually, while advising clients and negotiating contracts.
The Medicus Firm (TMF), part of M3USA, is a national healthcare recruitment firm focused on providing efficient and effective recruiting services to hospitals and healthcare employers nationwide. One of the largest physician recruitment companies in the US, TMF has won the Best of Staffing Client Satisfaction award nine times and fosters a collaborative, award-winning culture.
Manage a portfolio of Food and Healthcare Assurance clients remotely, serving as the primary commercial contact from quoting to renewal.
Handle quoting, order processing, CRM data, renewals, and cross-selling across two business lines.
Build and maintain client relationships through structured contact plans, resolving issues, and driving revenue growth.
Eurofins Scientific is an international life sciences company providing analytical testing services across food, environment, pharmaceutical, and cosmetic industries. With over 65,000 staff in 60 countries and 950+ laboratories, it is a global leader in testing and assurance, fostering an entrepreneurial and decentralized culture.
Lead the design and execution of consumer engagement campaigns across the full funnel, from outreach to re-engagement.
Serve as the primary marketing contact for clients, ensuring alignment and tailoring strategies to their needs.
Use data to uncover insights, deliver campaign reports, and optimize engagement strategies for growth.
Solera Health guides people to better health solutions by connecting them with impactful lifestyle, behavioral, and social interventions through its platform and curated network. The company fosters a remote-first culture with a casual, fun atmosphere and a team of six in this role.
Lead client check-ins and serve as primary point of contact for a portfolio of accounts.
Track deliverables, update project plans, and keep initiatives moving across teams.
Monitor campaign performance and retention metrics, and prepare concise status reports.
A growth-focused marketing partner that helps DTC and B2B brands scale through data-driven marketing, performance advertising, retention, e-commerce, and profitability-focused strategies. They work closely with growing brands to improve revenue, customer acquisition, ROAS, and overall profitability.
Manage the client lifecycle across enterprise accounts to ensure retention and reduce churn.
Partner with clients and internal teams to drive value realization and quantify ROI.
Act as a business success expert, guiding clients on marketing best practices and program optimization.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content. Founded in 2005, the company is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia, and is recognized as a Great Place to Work in multiple countries.
Support the AVP of Client Success - Health Plans in operationalizing a large strategic health plan partnership.
Coordinate reporting, renewals, and lifecycle operations across multiple lines of business and employer groups.
Drive cross-functional coordination and process improvements to ensure consistent execution.
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. With over $100 million raised and a passionate, collaborative team, Twin Health is scaling rapidly across the U.S. and globally.
Manage a book of assigned clinics and health systems, developing strong relationships with key providers.
Drive provider engagement and retention through education, data insights, and identifying growth opportunities.
Collaborate cross-functionally with Sales, Ops, and Clinical teams while maintaining accurate records in CRM.
Strive Pharmacy is a personalized compounding pharmacy that creates custom medications tailored to individual patients. They are a growing company with a culture focused on human connection and individualized care.
Manage post-sale success and retention of assigned clients as a trusted advisor to operational leadership.
Build client success plans, coordinate cross-functional teams, and drive resolution of escalated issues.
Identify product gaps and attrition risks, complete reporting, and support data activities for client goals.
SmithRx is a venture-backed health-tech company disrupting pharmacy benefit management with a modern drug acquisition platform. Since 2016, it has onboarded hundreds of thousands of members and fosters a mission-driven, collaborative culture.
Act as a trusted advisor and primary contact for assigned client relationships, driving adoption and value realization.
Own the client lifecycle from onboarding to renewal, collaborating cross-functionally to ensure satisfaction and growth.
Monitor client health, identify risks, and coordinate resources to mitigate issues and foster long-term success.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is an equal opportunity employer focused on client success and inclusivity.
Own and grow a focused portfolio of Pivotal's largest health system accounts, focusing on retention, expansion, and long-term partnership success.
Serve as a trusted strategic advisor to revenue cycle leaders, translating complex billing and reimbursement workflows into measurable outcomes.
Lead strategic account planning, develop playbooks, and act as the voice of the client to inform Product and Engineering.
Pivotal Health is a leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. It is an early-stage, scaling company with a collaborative, low-ego team culture.
Manage a portfolio of mission-driven clients, guiding them from onboarding to long-term success on the UpMetrics platform.
Build genuine relationships with client teams and serve as a trusted advisor on impact measurement and data best practices.
Drive revenue through renewals, expansions, and referrals while leading success planning and quarterly business reviews.
We provide an impact reporting platform combined with expert services to help mission-driven organizations collect, analyze, and learn from their data. We are a remote-first team with a culture of collaboration, integrity, and continuous improvement.
Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.
Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.
Own net retention and top-account health for our top merchants, including saves and expansion.
Build the key-accounts motion: segmentation, engagement cadences, risk detection, and save playbooks.
Act as a player/builder/peer-coach, carrying relationships, shaping strategy, and raising the commercial ceiling of the team.
Smile.io is the world's largest loyalty platform, providing reward programs for ecommerce brands. With over 100,000 brands and 500 million customers, it is a remote-first company built on trust, ownership, and continuous improvement.
Develop client communication standards and partner with Sales, Marketing, and CX leadership.
Build client health, satisfaction, and churn models using Salesforce and Pardot.
Create executive dashboards and drive operational efficiency improvements.
Doxim helps organizations transform critical communications through innovative technology and secure omnichannel solutions. With over 1,500 clients and a culture that encourages growth and meaningful challenges, they empower employees to shape the future of customer communications.