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Europe North America

  • Own the end-to-end operating model for EAP Program and Site Management, ensuring scalable and compliant delivery.
  • Lead the EAP Program and Site Management teams to drive consistent execution, strong site engagement, and service performance.
  • Set and run a strong governance rhythm covering KPIs, performance reviews, risk management, and quality oversight.

Leadership Compliance Operational Excellence Stakeholder Management

20 jobs similar to Director of EAP Operations (Expanded Access Programs and Site Management)

Jobs ranked by similarity.

$150,000–$200,000/yr
US Unlimited PTO

  • Lead delivery of global transparency software and managed services, ensuring accurate, timely, and compliant regulatory reporting.
  • Oversee Global Transparency Operations, Customer Success, and Delivery teams, driving operational excellence and long-term client retention.
  • Partner with Product, Engineering, Regulatory, and Sales to prioritize enhancements and support strategic customer engagement.

MediSpend provides cloud-based software and managed services for life sciences transparency reporting. It serves enterprise pharmaceutical, biotech, and medical device organizations with a customer-focused culture of accountability and continuous improvement.

  • Lead and manage a team of 15-17 Study Management Associates to ensure best-in-class study execution.
  • Drive performance management, development, and training of direct reports in a global, remote team environment.
  • Support resource planning and process improvements to meet organizational goals and business continuity.

AbbVie discovers and delivers innovative medicines and solutions that solve serious health issues today and address medical challenges of tomorrow, focusing on therapeutic areas like immunology, oncology, and neuroscience. We are a global biopharmaceutical company with a large workforce and a culture that values integrity, innovation, and community service.

  • Implement and optimize REMS and specialty pharmacy workflows for COMP360 in the U.S.
  • Manage vendor relationships, compliance metrics, and cross-functional collaboration.
  • Support launch readiness, audits, and continuous process improvement.

Compass Pathways is a biotech developing COMP360 psilocybin for treatment-resistant depression and PTSD, with FDA Breakthrough Therapy designation. Headquartered in London with a U.S. office in New Jersey, it focuses on patient-centered mental health innovation.

Latin America

  • Lead planning, execution, and oversight of clinical studies across Latin America.
  • Act as primary client contact and ensure compliance with ICH-GCP, SOPs, and regulatory requirements.
  • Mentor CRAs and partners while shaping country-level recruitment and monitoring strategies.

Precision Medicine Group provides clinical development, regulatory, and commercial solutions for life sciences companies. It fosters a collaborative, high-integrity culture with opportunities for growth and leadership in a global remote environment.

EMEA

  • Lead Clinical Trial Liaison performance, development planning, and quality delivery across EMEA.
  • Oversee vendor-provided staff, implement standardised feasibility and site selection processes, and build investigator relationships.
  • Report monthly metrics, escalations, and best practices while retaining a 15% liaison workload.

Regeneron is a leading biotechnology company that invents life-transforming medicines for people with serious diseases. Founded and led for over 30 years by physician-scientists, the company has a culture of innovation and has been recognized as a Great Place to Work.

$173,800–$218,700/yr
US

  • Lead business operations and access strategy, including analytics on retention and network optimization.
  • Build a program-management engine for cross-functional launches and transformations.
  • Drive operational efficiency and workforce management, including forecasting and process improvements.

Octave is a modern behavioral health practice providing high-quality, accessible therapy through in-person and virtual clinics. The company is building a sustainable care system with a focus on equity, affordability, and effectiveness, while supporting providers and clients alike.

Europe

  • Serve as primary medical and scientific expert for clinical trial protocols and Expanded Access Programs.
  • Monitor trials to ensure participant safety, data accuracy, and protocol compliance.
  • Lead protocol development, investigator training, and cross-functional collaboration.

WEP Clinical partners with biopharmaceutical sponsors to deliver clinical trials, expanded access programs, and market access solutions. With 15+ years of experience across 150+ countries, they offer operational scale and a personalised culture.

US

  • Lead strategic program direction, establishing goals, priorities, and implementation plans.
  • Manage participant recruitment, support, and curriculum development for cohort learning.
  • Oversee operations, budgets, and grant reporting to ensure compliance and sustainability.

This role is with a partner company managing applications for a mission-driven program. They focus on strengthening pastoral leadership and community engagement within faith communities.

North America

  • Define and deliver a multi-year People Operations and Compliance roadmap leveraging AI and emerging technologies.
  • Lead and develop a high-performing global team with skills in process design, data fluency, and automation.
  • Accountable for global employment compliance, PEO administration, and new entity setup for global expansion.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With more than 50 million registered users and a high-performance culture, GitLab embraces AI as a core productivity multiplier.

$115,000–$135,000/yr
US Europe

  • Lead and coach a team of Clinical Study Operations professionals overseeing device-based clinical trials from feasibility to close-out.
  • Drive domain-level ClinOps initiatives including process standardization, tooling, and data quality improvements.
  • Represent ClinOps in business development conversations, feasibility discussions, and Investigator Meetings, ensuring operational readiness.

Beacon Biosignals transforms precision medicine for the brain, offering at-home EEG and diagnostic platforms for neurological, psychiatric, and sleep disorders. They are a remote-first, distributed company with hubs in Boston, New York, and Paris, emphasizing curiosity, sound judgment, and empathy.

$0–$80,010/yr
UK

  • Lead a complex portfolio of Safer Futures services, translating strategy into safe, high-quality, and financially sustainable delivery.
  • Hold end-to-end accountability for performance, quality, risk, and financial sustainability, using data and service user voice to drive improvements.
  • Build strategic partnerships and drive digital transformation to scale evidence-led support for victims, young people, and communities.

Catch22 is a social justice charity that helps build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. With the heart of a charity and the mindset of a business, it delivers public services and champions equality, diversity, and inclusion.

US

  • Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
  • Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
  • Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.

1w PTO

  • Drive daily performance of operations teams to exceed service and quality levels while within budget.
  • Design and implement robust operations processes, quality programs, and continuous improvement initiatives.
  • Collaborate with Product, Sales, and Technology teams on services, incident response, and reporting.

Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that reshape understanding of the built environment. The company fosters an inclusive, supportive culture where employees move fast, work smart, and embrace remote work.

US Unlimited PTO

  • Drive global PV Operations strategy, including planning, implementation, and management, in alignment with the Head of DSPV.
  • Oversee vendor oversight, case management, compliance, inspection readiness, and budget/resourcing.
  • Represent DSPV Operations to senior leadership, manage talent, and ensure global regulatory compliance.

Vera Therapeutics is a commercial-stage biotechnology company focused on transforming medicine in autoimmune disease, starting with the kidney. Founded in 2016 and based in Brisbane, California, we foster a culture of empathy, owner's mindset, and urgency because patients are counting on us.

$119,800–$157,250/yr
US

  • Lead and develop a national remote case management team, ensuring service excellence and operational consistency.
  • Partner with cross-functional leaders to drive strategic initiatives, technology adoption, and process improvements.
  • Oversee workforce planning, staffing, budget, and quality assurance to optimize operational performance.

JAMS is a leading provider of dispute resolution services, including mediation and arbitration, for clients and panelists nationwide. The company fosters a collaborative, innovative, and dedicated culture.

$195,000–$229,500/yr
US

  • Lead a team of leaders to drive customer readiness and on-time dock program launches.
  • Own the readiness playbook across site, policy, flight, and operational handoff domains.
  • Represent the customer inside Skydio and escalate cross-team conflicts affecting launch timelines.

Skydio is the leading US drone company and world leader in autonomous flight, serving utilities, public safety, and defense. The team combines deep AI and hardware expertise with customer obsession and a culture that values diversity and inclusion.

Brazil

  • Lead the development and execution of clinical development plans for exploratory and biopharmaceutics programs.
  • Oversee global clinical trial operations, including timelines, budgets, vendors, and cross-functional collaboration.
  • Drive risk management and strategic decision-making across the molecule lifecycle.

The hiring company is a pharmaceutical organization focused on clinical development and biopharmaceutics. It values learning agility, innovation, inclusion, and collaboration in a virtual and matrixed environment.

$237,600–$282,700/yr
Europe

  • Provide strategic leadership for AI data centre operations across EMEA.
  • Manage critical vendors, incidents, and service delivery against strict SLAs.
  • Drive operational excellence, efficiency, and continuous improvement.

A partner company operates and manages AI data centre facilities across EMEA. It is scaling quickly and values accountability, technical excellence, and continuous improvement.

$243,700–$348,100/yr
US Unlimited PTO 12w maternity 12w paternity

  • Lead the multi-year strategy and 12-month roadmap for Product Support Operations, aligning with company objectives.
  • Oversee and develop high-performing Technical Program Management and Customer Experience teams.
  • Own execution of complex, company-level programs and define AI-enabled operating models.

Tubi is a free streaming service that entertains over 100 million monthly active users with a vast library of movies and TV shows. Founded in 2014 and headquartered in San Francisco, Tubi is a division of Fox Corporation and part of Tubi Media Group.

US Unlimited PTO

  • Lead and develop implementation teams across WFM and Payroll for high-volume SMB and mid-market customers.
  • Own implementation operations, establishing KPIs, SLAs, and scalable processes to drive quality and efficiency.
  • Partner with product and engineering to enable AI, automation, and self-service to scale delivery.

Our partner is a fast-growing SaaS company providing workforce management and payroll solutions for SMB and mid-market customers. They operate as a fully remote organization, focusing on scalable operations, AI-driven automation, and cross-functional collaboration.