Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Provide first-level technical support to premium customers and corporate accounts via phone, chat, and email.
Diagnose and resolve connectivity issues involving internet, Wi-Fi, and telecommunications services, escalating complex incidents as needed.
Monitor SLAs, maintain accurate ticket documentation, and continuously improve service quality through training.
Our partner is a telecommunications company providing connectivity services to B2B and B2C customers. They foster a performance-oriented culture that values teamwork, continuous improvement, inclusion, and professional development.
Serve as the first point of contact for clients seeking legal assistance, handling calls and emails.
Manage intake processes, including data collection, record keeping, and appointment scheduling.
Coordinate with legal teams to route inquiries and ensure timely follow-up.
The company provides legal support services for clients in the United States. It operates as a fully remote team focused on compassionate client care and professional growth.
Manage monthly billing routines, including purchase orders and customer portal documentation.
Provide support to internal and external customers through official channels, working closely with Sales and Customer Success.
Maintain customer portals and track Accounts Receivable and Billing-related demands.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shares top candidates with employers.
Process incoming invoices and ensure compliance with Brazilian tax regulations.
Support tax calculations, reconciliations, and manage tax declarations.
Collaborate with departments to maintain accurate financial records.
The company is a technology-driven organization operating in the SaaS space, providing modern financial workflows. It fosters an inclusive, collaborative culture with opportunities for professional growth.
Validate and account for energy flows at operational boundaries with other utility providers.
Monitor and verify energy measurements to ensure accuracy and reliability.
Investigate discrepancies and collaborate with teams to maintain smooth operations.
A company operating in Brazil's energy distribution sector, focusing on accurate energy measurement and operational reliability. The environment is structured, results-oriented, and values analytical, detail-oriented professionals.
Manage consultative B2B sales conversations and present tailored proposals to prospective clients.
Track sales pipeline and performance metrics using CRM tools to achieve targets.
Collaborate with Customer Success, Technology, Finance, and Support teams for seamless delivery.
An innovative Brazilian technology company focused on transforming employee experience through flexible corporate benefits and business solutions. The company fosters a collaborative, inclusive, and growth-oriented culture in a fully remote environment.
Support project management administrative routines and ensure accurate records and workflows.
Coordinate purchase order tracking, billing activities, and budget monitoring for project execution.
Act as a key communication link between project managers to align information and follow up on requests.
The hiring company is a technology-focused organization operating in Brazil's IT sector. They foster a collaborative, remote-friendly culture and value organizational skills and proactive teamwork.
Act as primary contact for product, technical, and service inquiries, managing tickets and coordinating with internal teams.
Build strong relationships with stakeholders, escalate complex issues, and ensure resolution per SLAs.
Analyze support queues to identify trends and improve operations for enterprise customers.
This role is listed on behalf of a partner company that delivers an innovative SaaS platform to enterprise customers. They have a global team dedicated to providing exceptional support and value collaboration and customer impact.
Review and validate technical service records for vehicle tracking and fleet management.
Verify equipment installation and maintenance procedures in vehicles.
Collaborate with support, engineering, and operations teams to improve service delivery.
The company provides vehicle tracking, fleet management, and IoT solutions. It emphasizes quality, reliability, and customer-focused service in a collaborative environment.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Provide customer service by phone, email, or social media to resolve daily incidents.
Handle incoming calls and chats efficiently, offering accurate information and solutions within time limits.
Maintain records of customer interactions, process accounts, and follow communication procedures.
Fever is a global live-entertainment discovery platform that connects users with events and experiences. The company has a young, international team of diverse and hardworking professionals, with a culture that values humility, learning, and adaptability.
Proactively contact business customers by email, phone, or video call to follow up on overdue invoices and secure payments.
Build professional customer relationships and resolve billing or payment issues with internal accounting and operations teams.
Manage purchase orders, navigate customer invoicing portals, and maintain accurate documentation of collection activities.
This partner company is an international technology business with a strong social mission, donating more than 60% of its profits to charitable causes. It offers a collaborative, supportive, remote-first culture that emphasizes trust, accountability, and healthy work-life balance.
Serve as the central point of communication between customers, engineering teams, and leadership.
Facilitate customer meetings, track project progress, and ensure deliverables align with Statements of Work.
Proactively identify coordination issues and maintain clear communication throughout the engagement lifecycle.
A B2B technology company provides software solutions and is hiring a Technical Account Manager to coordinate client engagements. The company works with international teams in a fast-moving, dynamic environment that values organization, initiative, and effective communication.
Manage end-to-end operational workflows for AWS and Anthropic funding programs.
Maintain accurate client records, funding documentation, and operational trackers.
Communicate program updates and funding requirements to internal teams and external partners.
Jobgether is a global platform that connects job seekers with remote opportunities using AI-powered matching. They operate with a fully remote, globally distributed team and foster an inclusive, collaborative culture.
Respond to inbound inquiries from homeowners via text and occasional phone calls.
Qualify prospects by asking questions and schedule qualified leads for onsite appointments.
Maintain accurate CRM records and follow scripts while keeping conversations customer-friendly.
The company connects homeowners with professional home services and manages sales through a customer-focused remote team. It values responsiveness, clear communication, and employee development, offering training and growth opportunities.
Serve as trusted point of contact for clients across phone, email, SMS, webinars, and events, owning issues through resolution.
Lead client onboarding one-on-one and via live webinars, plus proactive outbound outreach for engagement and account maintenance.
Manage accounts receivable and payment follow-up, including sensitive collections conversations up to $10,000.
Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals transform their lives and businesses. It ranks among the Inc. 500 fastest-growing companies, with coaching programs, digital products, bestselling books, and major live events.
Handle support tickets and resolve client inquiries across various channels.
Troubleshoot and offer solutions to ensure client satisfaction throughout the booking and travel experience.
Maintain professional communication and use customer support tools effectively.
Destination Careers is a travel-focused company dedicated to building dreams and memories through travel. They foster a passionate community and provide ongoing training and support for their team.
Process offline back-office requests for sales contracts, ensuring accurate and efficient case handling.
Validate product offers, signatures, and contractual information before registering negotiations in legacy systems.
Investigate critical sales cases and support customers via internal systems, email, and phone when necessary.
The hiring company is a customer-focused organization dedicated to delivering empathetic, efficient, and personalized service experiences. It fosters a collaborative culture emphasizing operational excellence, quality, and professional growth.