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$160,000–$200,000/yr
US 13w maternity 11w paternity

  • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer
  • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth
  • Consistently demonstrate Spring Health’s value proposition and link to customer’s defined success metrics

Account Management Customer Success Project Management Communication

20 jobs similar to Principal Customer Success Manager

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$61,180–$75,000/yr
US

  • Develop, update, and maintain enterprise Standard Operating Procedures (SOPs) and user guides.
  • Author and publish clear, user-centered release notes and communications for each system release.
  • Support VA training readiness activities, ensuring deliverables align with release cycles.

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers. Our specialties include cybersecurity, cloud modernization, and software development.

US Canada

  • Medical expert with specialized therapeutic expertise.
  • Maintain consultative relationship with clients.
  • Provide medical expertise / leadership in Proposal Development Teams.

Parexel improves world health. They provide biopharmaceutical services, helping clients transform scientific discoveries into new treatments, with values like Patients First, Quality, Respect, Empowerment & Accountability.

Unlimited PTO

  • Provide clinical scientific leadership for the clinical development organization.
  • Lead the design and writing of clinical protocols and associated clinical documents.
  • Represent Immunovant externally and build successful relationships with multiple stakeholders including trial site Investigators, KOLs, and others.

Immunovant, Inc. is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As trailblazer in anti-FcRn technology, the Company is developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases.

US

  • Answer incoming inquiries from patients, answer questions, and schedule appointments
  • Make outbound phone calls to patients, pharmacies, and insurance companies
  • Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

$117,300–$169,000/yr
US 4w PTO

  • Own the full P&L for Amazon, including sell-in and sell-through, profitability, demand planning, and retail operational metrics.
  • Develop and execute Amazon-specific long-range strategies to drive sustainable growth, market share expansion, and brand awareness.
  • Build and deepen relationships with Amazon Retail leadership, including category managers, vendor managers, retail marketing partners, Amazon Ads team and operational teams.

Oura's mission is to empower every person to own their inner potential with award-winning products. They help millions understand and improve their health, ensuring team members have what they need to do their best work.

US

  • Develop and execute annual and quarterly territory plans.
  • Build a pipeline of new clients through heavy prospecting and networking within the public sector vertical.
  • Maintain complete and accurate records of all sales activities in Magnet’s CRM system.

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. They are continually innovating so their customers can deploy advanced and effective tools to protect their companies, communities, and countries.

APAC

  • Directly manage, mentor and develop 3–5 designers.
  • Drive the UX vision and execution of a platform that produces a product line to revolutionize workplace productivity and analytics solutions.
  • Collaborate cross-functionally with product management, user research, engineering and content from strategic definition, planning, architecture, through tactical execution of the product roadmaps.

ServiceNow provides AI-enhanced technology to over 8,100 customers. Their cloud-based platform connects people, systems, and processes to empower organizations for smarter work.

US

  • Develop and maintain accurate cash flow forecasts, working with finance teams to anticipate liquidity needs.
  • Lead treasury operations, ensuring optimal cash positioning, efficient bank structures, and timely execution of cash movements.
  • Manage global bank relationships, including account oversight, fee analysis, service evaluations, and KYC compliance.

SAS is a leader in data and AI, transforming data into intelligence through software and services for customers worldwide. Recognized for its inclusive culture and innovative technologies, SAS offers a dynamic and fulfilling career experience.

UK

  • Perform red and purple team assessments; assumed breach assessments and ransomware readiness reviews.
  • Develop scripts, tools, and methodologies to automate and streamline internal processes and engagements.
  • Conduct cloud penetration testing engagements to assess specific workloads for vulnerabilities, then exploit weaknesses with permission.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting the digital way of life. They challenge the status quo, seeking innovators committed to shaping the future of cybersecurity, fostering a culture of trust and shared success.

US Unlimited PTO

Drive data driven decisions in Paid Media strategies. Optimize media investments and customer acquisition efficiency. Build predictive models to power advanced bidding strategies.

OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.

$215,000–$240,000/yr

Design and evolve a real-time, globally distributed platform connecting devices, apps, and sensors to public safety. Lead strategic architectural decisions and align teams while designing real-time, low-latency systems. Guide and mentor engineers in adopting architectural best practices and best-in-class software development practices.

RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data and delivers it to public safety agencies.

Europe 6w PTO

  • Act as the trusted advisor for key accounts, building and maintaining strong relationships.
  • Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction.
  • Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts.

NavVis is a technologically-focused, global leader in reality capture and digital factory solutions which helps organizations make smarter decisions.

$130,050–$153,000/yr
US

The Software Engineer collaborates with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems. Creates efficient tools and processes to automate Nava’s development, testing, and production workflows. Serves as a resource to peers on Nava’s culture and expectations.

Nava is a consultancy and public benefit corporation working to make government services simple and effective.

Europe

  • Evaluate technical designs to fit product standards.
  • Define technical and coding standards.
  • Mentor and educate developers.

Jobgether connects talent with partner companies, leveraging AI for candidate matching. They offer a streamlined application process, focusing on objective evaluation against core role requirements.

$165,825–$273,675/yr
North America Canada

The Senior Solution Architect will support the US Public Sector business, focusing on AI, Data, and Workflow Integration. The candidate will serve as a platform-wide generalist, troubleshooting across products, integrations, data structures, customizations, workflows, and architecture patterns. The responsibilities include diagnosing and solving integration challenges across REST, SOAP, JSON, JDBC, and custom middleware.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

  • Review and audit treatment plans to ensure they align with insurance and regulatory standards.
  • Offer constructive feedback to BCBAs to improve clarity and effectiveness of treatment plans.
  • Collaborate with clinical teams to improve treatment planning and ensure consistency across client programs.

Above and Beyond Therapy provides the gold standard of Applied Behavior Analysis (ABA) therapy services for children on the autism spectrum.

US

  • Design and build scalable, reliable backend systems critical to day-to-day operations.
  • Identify and solve complex technical challenges and collaborate across teams.
  • Drive innovation that supports the mission to deliver impactful and cohesive solutions.

Rula is dedicated to treating the whole person and aims to create a world where mental health is no longer stigmatized. Rula is a remote-first company that currently hires in most U.S. states and is dedicated to having a culture of inclusion that will support its employees.

US

Manage tasks, project or task budgets and invoicing, and project delivery schedules. Consistently demonstrate solid writing and attentive listening skills; participate in and/or lead client meetings. Provide mentorship and potentially supervise junior staff, including reviewing their work.

Environmental Science Associates (ESA) is a 100% employee-owned environmental consulting firm that plans, designs, permits, mitigates, and restores for projects.

$35,000–$65,000/yr

  • Consult with clients to understand their travel preferences, goals, and budget.
  • Book hotels, resorts, cruises, transportation, and excursions using online platforms.
  • Collaborate with team members and suppliers to deliver exceptional service.

Destination Knot specializes in designing unforgettable vacations tailored to our clients' unique interests, needs, and budgets.