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US

  • Serve as primary contact for customers, sales, and internal teams to ensure accurate order fulfillment and high satisfaction.
  • Manage order workflows, resolve service issues, and support processes like account setup and equipment tracking.
  • Generate reports, maintain records, and investigate credits or returns to drive operational efficiency.

Customer Service Order Management Microsoft Office Problem Resolution Medical Device

20 jobs similar to Customer Service Specialist

Jobs ranked by similarity.

US Unlimited PTO

  • Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities
  • Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
  • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy

Vanta's mission is to help businesses earn and prove trust by empowering companies to practice better security and prove it with ease. They have a kind and talented team, with many succeeding without prior security experience, demonstrating an inclusive work environment.

US

  • Partner with Global Account Managers to support revenue growth, customer satisfaction, and long‑term account strategies.
  • Serve as a key point of coordination across operations, product management, sales, and leadership to ensure customer needs are met.
  • Maintain strong relationships with global customers by proactively communicating, tracking orders, and resolving questions or challenges.

Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets and have a comprehensive offering of solutions for residential, commercial, and data center markets.

$133,109–$239,596/yr
US

  • Build a solution strategy to grow revenue.
  • Identify improvement opportunities in product operations.
  • Engage at senior leadership levels within Experian, our partners, and clients to promote our product strategy.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and their corporate headquarters are in Dublin, Ireland.

Global

  • Work on supply chain, procurement, and logistics problems from real-world business scenarios.
  • Utilize proprietary software to provide accurate input and labels to deliver high-quality data.
  • Interpret, analyze, and execute tasks based on evolving instructions, maintaining precision and adaptability.

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence, with a flat organizational structure where employees are expected to be hands-on and contribute directly to the company’s mission.

$2,874–$4,312/mo

  • Conduct daily end-to-end QA sweeps across both brand storefronts, covering every page and user flow on desktop and mobile.
  • Test and validate all email campaigns and automation flows, ensuring link integrity and consistent rendering across devices and clients.
  • Log, prioritize, and communicate bugs with clear severity levels and quantified revenue impact.

Nysonian builds the next generation of global lifestyle brands that inspire how people travel, move, and live. With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, they are shaping the brands that will define the next decade.

India

  • Design, configure, develop, and implement ServiceNow solutions aligned with business requirements and platform best practices.
  • Work closely with Senior Technical Consultants, project managers, and clients to build scalable, supportable, and high-quality solutions.
  • Develop solutions in primary ServiceNow areas like ITSM, ITAM, ITOM, HRSD, or CSM, focusing on code quality and delivery excellence.

AHEAD specializes in delivering enterprise ServiceNow solutions and technology services. The company fosters a professional, collaborative, and delivery-focused culture for its consultants.

US

  • Leads and provides technical mentorship to a small team of software engineers, conducting code reviews and managing the development process.
  • Writes bug-free, efficient, scalable, and reusable code, designing components with performance in mind and building APIs for complex data.
  • Consults with product managers and senior leadership on feature scoping and strategic planning, while participating in agile processes and producing documentation.

Tenna provides a platform that revolutionizes construction equipment fleet operations by enabling customers to manage and track assets like heavy equipment and tools. The company culture is defined by a quality-obsessed, gritty team of continuous learners and collaborative problem solvers.

$250,000–$350,000/yr
US

  • Own the strategy, delivery orchestration, and measurable outcomes realization for a leading health system partner in a multi-year, at-risk partnership.
  • Direct cross-functional delivery teams (Strategic Value, BD Activation, Product, Customer Success) to ensure the partner captures margin improvement and mission impact.
  • Set account strategy, own senior client relationships, and ensure all workstreams ladder up to measurable business outcomes such as incremental revenue and APM performance.

Clarify provides analytics and technology solutions to improve health system performance and patient care through better referral orchestration. It is a mission-driven company with a team committed to transforming healthcare and scaling from a few anchor partnerships to 8-10 health system engagements.

$86,000–$138,000/yr
US

  • Configure, monitor, and maintain AIX OS systems in a virtual environment.
  • Plan, install, test, and implement upgrades and patches to AIX OS.
  • Provides tier 2 and 3 support for escalations from Help Desk.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies.

$24–$27/hr
US

  • Engage with customers via email to address their inquiries and concerns.
  • Be a trusted guide and partner to thousands of teachers and parents.
  • Strive for 100% accuracy and satisfaction in every interaction and solution.

ClassDojo's goal is to give every child on Earth an education they love, starting with communication. Their flagship app connects K-8 teachers, children, and families globally and is used in over 95% of US schools, reaching over 50 million children in 180 countries with a team of around 200 people.

Global Unlimited PTO

  • Building secure-by-default libraries and templates for engineers.
  • Reviewing designs for authentication, data exposure, and abuse cases.
  • Improving developer workflows and CI/CD guardrails to catch issues early.

Loancrate simplifies home-buying for lenders and borrowers. They are a remote team that has enabled customers to power >$85 billion in new home loans with a belief in collaboration and open communication.

$19–$19/hr
US

  • Coordinate care between VA and community providers, schedule appointments.
  • Process community care consults and administrative notes accurately.
  • Provide excellent customer service interacting with Veterans and VA staff.

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. They help organizations achieve lasting transformation, cultivating fairness, teamwork, and respect, fostering personal and professional growth.

Europe

  • Define the product vision and roadmap, using AI to identify opportunities.
  • Identify and prioritize customer needs through research and AI analysis.
  • Drive product development from MVP to improvement, streamlining workflows with AI.

Live Nation Entertainment is the world’s leading live entertainment company. They are comprised of global market leaders like Ticketmaster and Live Nation Concerts, specializing in all aspects of the live entertainment industry and artist management.

US

  • Serve as a patient and family advocate by obtaining necessary information from providers and fulfilling payers' referral/authorization requirements.
  • Collaborate with providers and staff from service sites to successfully obtain referrals and authorizations, and assist in prioritizing clinically urgent cases.
  • Process and follow-up on authorizations with denials, peer-to-peer, or medical justification requirements, ensuring timely resolution of insurance issues.

Lucile Packard Children's Hospital Stanford combines advanced technologies and breakthrough discoveries with family-centered care to provide world-renowned healthcare for children and families. It is a hospital that emphasizes continuing education and state-of-the-art facilities, fostering a culture centered on healing humanity and caring, committed teamwork.

US

  • Provides remote medical care to inmate patients through a telemedicine platform.
  • Conducts history and physical visits and sick call clinics using telehealth technology.
  • Coordinates patient care through assessment, planning, implementation, and evaluation.

Zenova is focused on providing quality care to every patient with compassion and innovation. They value their employees and have a people first culture.

Europe

  • Proactively identify, create, and follow up on new business opportunities, ensuring a healthy and dynamic sales pipeline.
  • Manage contract creation and implementation with precision, ensuring smooth execution and alignment with customer needs.
  • Serve as a trusted point of contact through consistent communication, responsiveness, and exceptional service.

Novanta provides core technology solutions for medical, life science, and advanced industrial original equipment manufacturers. They are a global team with over 26 offices located in The Americas, Europe and Asia-Pacific with a culture that embraces teamwork, collaboration and empowerment.

$180,000–$200,000/yr
US

  • Define Vericast's cross-channel digital strategy and lead the productization of digital channel offerings.
  • Own the strategic vision for how digital channels are architected and brought to market.
  • Ensure that new digital channel capabilities are strategically sound and market-ready.

Vericast is the financial institution (FI) performance partner. They help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. They have thousands of financial institution clients and 150 years of financial services expertise.

US

  • Guide clients in booking custom vacation packages.
  • Recommend top-rated hotels, activities, and travel enhancements.
  • Use supplier portals to secure bookings and manage payments.

Destination Knot helps clients plan incredible getaways. They match clients with dream destinations, book accommodations, and deliver white-glove service from start to finish.

US

  • Provides supervision, guidance and direction to the all functional area of responsibilities.
  • Accountable leader for the implementation of processes for receiving and processing additions and updates to the aIDX application.
  • Provides leadership and direction for a comprehensive managed care claims adjudication system, and claims examination and processing team for delegated health plans.

Dignity Health Medical Foundation, established in 1993, has care centers throughout California. The foundation works with physicians and providers to provide comprehensive health care services to communities, with increasing support and investment in technologies and facilities. They strive to create purposeful work settings where staff can provide great care, advance in knowledge, and build stimulating relationships.

Europe

  • Own day-to-day IT support and employee lifecycle management including onboarding/offboarding, device setup, and access control for tools like Microsoft 365 and Slack.
  • Coordinate with managed service providers and troubleshoot infrastructure issues such as VPN, networking, and email delivery across macOS, Linux, and Windows environments.
  • Support acquisitions integration by assessing agency tech stacks, migrating legacy systems, and connecting them to Dwelly's core platforms with minimal disruption.

Dwelly is a UK-based, AI-enabled lettings and property management platform that grows by acquiring estate agencies and building technology to automate tenant management, payments, and property maintenance. The company is a fast-growing, product-focused organization backed by top-tier investors, with a team possessing deep experience in real estate, technology, and operations, fostering a culture of hard work and ambitious results.