Lead ESM transformation portfolios across strategic and enterprise accounts, owning pipeline, revenue, and client outcomes.
Act as a trusted advisor to C-level executives, shaping multi-year service modernization and AI-enabled delivery roadmaps.
Drive offering development, go-to-market strategies, and partner ecosystems to turn client engagements into repeatable offerings.
The company is a technology and consulting organization focused on enterprise service management transformation across IT and business functions. It offers a flexible, multicultural remote environment with a strong emphasis on professional development and work-life balance.
Lead migration from legacy ITSM to an AI-native platform, owning workflows, data, and integrations.
Design frictionless service and knowledge experiences from the employee's point of view.
Set AI agent guardrails and build a repeatable ESM onboarding model for non-IT teams.
Oura makes smart rings and an app that help people understand their readiness, activity, and sleep. The quickly growing health tech company is focused on living its values and supporting employees.
Establish and lead the Service Management Office, defining governance frameworks, standards, and performance mechanisms for Client IT Operations.
Drive major incident, problem/RCA, change, and release governance, ensuring disciplined execution and executive-quality communications across global teams.
Partner with technical leaders to convert recurring incidents and control gaps into prioritized improvement initiatives with measurable operational reporting.
HealthEdge offers AI-powered operational infrastructure for health insurance companies, providing a financial edge in a competitive market. The company is growing rapidly and investing in its people, fostering a culture of innovation and modernization in healthcare technology.
Lead and develop a team of Professional Services Engineers delivering GitLab implementations, migrations, and advisory services across EMEA.
Own delivery outcomes, monitor project health, and act as an escalation point for complex customer situations.
Partner with Sales, Customer Success, and Technical Architects to scope, resource, and support successful services engagements.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.
Lead integrated service coordination across service desk, application teams, cybersecurity, and clinical governance.
Maintain service management plans, catalogs, runbooks, escalation paths, and decision logs.
Coordinate incident, problem, change, and improvement processes in ServiceNow workflows.
NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government, solving complex problems with innovative and agile solutions. The company has been recognized as a Top Work Place by The Washington Post and fosters a dynamic, collaborative, and customer-focused culture.
Lead C-suite conversations to reframe journey management as strategic enterprise infrastructure.
Design multi-year transformation programs and align complex executive stakeholders.
Shape global practices, influence product direction, and represent TheyDo externally.
TheyDo provides an AI-powered journey management platform that helps large enterprises align around customer needs. Backed by $50M and trusted by brands like Ford and Cisco, the fully remote team of 100+ spans 27 countries with a customer-led, people-first culture.
Partner with enterprise customers to discover, document, and validate integration requirements for the Samsara platform.
Facilitate workshops, map process flows, and build prioritized requirements packages for the Solutions Integration Services team.
Manage multi-month engagements, track progress in Salesforce, and continuously improve discovery templates and playbooks.
Samsara is the pioneer of the Connected Operations Cloud, a platform that helps organizations that depend on physical operations harness IoT data to improve safety, efficiency, and sustainability. As a recently public company, Samsara fosters a flexible, inclusive, and growth-minded culture where employees have autonomy to make an impact.
Accelerate revenue growth and expansion across Atlassian's product portfolio for strategic enterprise accounts.
Lead strategic account planning, whitespace mapping, and executive relationships to drive retention and upsell.
Manage complex renewals, cloud migrations, and multi-million dollar sales cycles end-to-end.
Atlassian provides collaboration and productivity software that enables teams worldwide to work together effectively. With a culture that values diversity and flexibility, Atlassian empowers employees to choose their work location and serves 82% of the Fortune 500.