Lead ESM transformation portfolios across strategic and enterprise accounts, owning pipeline, revenue, and client outcomes.
Act as a trusted advisor to C-level executives, shaping multi-year service modernization and AI-enabled delivery roadmaps.
Drive offering development, go-to-market strategies, and partner ecosystems to turn client engagements into repeatable offerings.
The company is a technology and consulting organization focused on enterprise service management transformation across IT and business functions. It offers a flexible, multicultural remote environment with a strong emphasis on professional development and work-life balance.
Own Oura's BTS and Workato platform roadmap, turning underspecified asks into a prioritized backlog.
Partner with directors and stakeholders to align integration and automation demand into one transparent process.
Own API contracts, versioning, and integration-pattern choices, partnering with Enterprise Architecture on systems design.
Oura makes award-winning smart rings and an app that help millions of people track readiness, activity, and sleep. It is a quickly growing, values-driven global company that focuses on employee well-being and helping teams do their best work.
Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.
ServiceNow is an AI platform company that brings together AI, data, and workflows to help businesses reinvent and work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent combine to free people from busywork.
Own the service delivery relationship for a portfolio of clients, acting as the primary point of accountability for their service experience.
Lead governance conversations including monthly service reviews and QBRs, managing SLA performance and service outcomes.
Manage client escalations and service recovery, coordinating with technical teams to drive continuous service improvement.
Insentra is a channel services partner delivering IT solutions exclusively through the partner channel across 27+ countries. The company is certified as a Great Place to Work and is part of Turnium Technology Group, fostering a diverse, inclusive, and flexible culture focused on career growth.
Lead global IT service desk operations ensuring 24/7/365 follow-the-sun support for 7,500 employees across five countries.
Drive AI transformation initiatives, implementing intelligent self-service, automation, and AI copilots to enhance efficiency.
Manage budgets, vendors, and strategic partnerships while fostering a culture of customer service excellence.
HealthEdge provides AI-powered operational infrastructure for health insurance companies, helping them modernize operations and compete effectively. With strong market momentum, they are growing and investing in their team, fostering a culture of innovation and collaboration.
Lead IT strategy, operations, and security, including support, enterprise technology, and automation.
Drive AI and automation initiatives to eliminate manual work and improve employee experience.
Manage technology vendors, optimize spend, and build a high-performing IT team.
Appen is a leader in AI training data, specializing in human-generated data to train, fine-tune, and evaluate AI models across generative AI, large language models, computer vision, and speech recognition. The company, with a global crowd of over 1 million contributors in more than 200 countries, has been powering AI for over 30 years.
Own multi-year product strategy for Developer Reach, Sandboxes, Agentic Testing, and Release Ops.
Lead and develop a team of PMs, setting the standard for product craft and strategic execution.
Drive technical strategy for validating AI-originated change and governing releases at enterprise scale.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture where technology and talent are unstoppable together.
Own the full post-sales lifecycle from onboarding through managed services, expansion, and renewal.
Serve as a strategic advisor, driving adoption, account health, and measurable business outcomes.
Lead AI enablement and workflow automation, deploying ClickUp AI agents tied to customer KPIs.
ClickUp is building an AI-native workspace that unifies tasks, docs, chat, calendar, and search. The company is AI-first, expects every team member to use AI daily, and evaluates AI fluency in its hiring process.
Own end-to-end feature delivery: design, build, test, and ship ITSM + AI/ML solutions.
Support and troubleshoot customer issues; drive root-cause analysis and fixes.
Mentor junior developers and become the go-to person for ITSM + AI domain knowledge.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, and is committed to putting AI to work for people.
Design and develop ServiceNow reports, dashboards, and Performance Analytics for IT visibility.
Automate ITSM reporting and KPI frameworks to deliver actionable insights.
Partner with stakeholders to define requirements and resolve data quality issues.
Danaher is a global life sciences, biotechnology, and diagnostics innovator helping solve the world's most important health challenges. With over 60,000 associates across more than 15 businesses, it fosters a culture of continuous improvement and belonging.
Own ServiceNow platform governance, roadmap, prioritization, delivery readiness, and value tracking.
Manage and develop a team of 4-6 ServiceNow Developers and Administrators as a hands-on player/coach.
Partner with stakeholders and vendors to align releases, metrics, risk escalation, and measurable outcomes.
Flexential provides data center, colocation, and cloud infrastructure solutions for businesses. It fosters a diverse, inclusive, and collaborative culture, emphasizing ownership, continuous improvement, and measurable outcomes.
Own and scale Censys's IT infrastructure and internal technology stack end-to-end.
Lead AI adoption across internal tools and workflows to maximize leverage from AI systems.
Manage the complete endpoint lifecycle, identity systems, software budgets, and vendor relationships.
Censys provides real-time internet intelligence and threat insights to governments, over 50% of the Fortune 500, and leading threat intelligence providers. They value diversity and are committed to creating an inclusive environment for all employees.
Own administration and improvement of enterprise platforms like Google Workspace, Slack, Jira, and AWS.
Design and maintain automated workflows to reduce manual work and enable reliable employee self-service.
Lead systems engineering projects from requirements gathering through rollout and operational handoff.
Tines provides an intelligent workflow platform that uses AI, automation, and integration to drive business results. Founded in 2018 with co-headquarters in Dublin and Boston, Tines serves diverse customers from startups to public companies and fosters a culture of simplicity, speed, and soundness.
Own the roadmap for an enterprise integration and automation platform, translating evolving business needs into a structured backlog.
Partner with senior stakeholders across Finance, Supply Chain, and Commercial functions to define actionable platform initiatives.
Drive technical product decisions on APIs, integration patterns, and AI agent capabilities.
The company is a fast-growing technology organization that builds and operates enterprise integration and automation platforms connecting critical business systems, financial applications, and data infrastructure. It fosters a collaborative, remote-friendly culture with a focus on scalability, international expansion, and modern technology modernization.
Design and deliver complex, business-critical automations and integrations connecting Spring Health's core systems, including AI-powered and agentic workflows.
Choose technical approaches where no established pattern exists, document reusable patterns, and fix structural causes rather than individual instances.
Own monitoring, alerting, and incident response for production automations, and serve as escalation point for IT Systems Engineers.
Spring Health is a global mental health company building an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through leading employers, health plans, and partners, with a culture that emphasizes AI fluency and removing barriers to mental healthcare.
Design how each integration works inside platforms like Workday, Slack, and ServiceNow.
Own the research, spec, and handoff that turns constraints into buildable plans.
Drive the integration roadmap and partner with engineering, design, and GTM.
Nametag builds identity verification and account protection software that helps companies confirm the real person behind high-risk workforce actions. It is a remote-first, US-based team with a startup culture emphasizing high ownership, speed, and trust.
Map manual workflows across a business function and identify the highest-impact steps to automate.
Build and ship AI-powered automation with engineering, measuring success through signed-off cycle time metrics.
Own scope, rollout, and handoff of automated workloads, making kill calls when metrics don't move.
Engine is the AI-native platform for intelligent travel, providing the proprietary technology and supply behind modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture of ambition and innovation recognized as one of Built In's Best Places to Work.
Lead end-to-end planning and execution for Tier 1 and Tier 2 product launches and strategic market activations.
Orchestrate cross-functional teams across Product Marketing, Product Management, Brand, Communications, Sales Enablement, and more.
Drive executive readiness reviews, manage risks, and lead launch-day command center activities.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Drive root cause investigations for high-impact, high-visibility escalated issues.
Collaborate with cross-functional teams to achieve the best resolution for customers.
Develop and implement evidence-driven quality and process improvement initiatives across the organization.
We are the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. We help 85% of the Fortune 500 work smarter and are building an AI-native culture where technology and talent are unstoppable together.
Lead cross-functional Data and Analytics strategic programs, coordinating executive steerco meetings and business cadences.
Drive go-to-market readiness, NPI governance, and Product Advisory Council activities for the Data & Analytics portfolio.
Apply AI to improve program efficiency, executive decision-making, communication, and risk management.
ServiceNow provides an AI platform that connects any AI, data, and workflow to help businesses reinvent and work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.